Hayya Card Qatar: How To Apply (Updated Sep 2023)

Doha Guides Team regularly reviews this article to ensure the content is up-to-date and accurate. The last editorial review and update was on 3 September 2023.

During the FIFA World Cup 2022, Qatar introduced a mandatory Fan ID called the Hayya Card to facilitate entry for international and local fans. Through Hayya’s online platform, over a million visitors obtained Hayya Cards during the tournament.

In 2023, Hayya Portal has been rebranded and upgraded with additional features to become a single portal for all tourist and business visas to Qatar.

This article will discuss everything you need to know about the Hayya Card, including the requirements and step-by-step process on how to apply for different types of visa on the Hayya portal.

Hayya Card Latest Updates

04 AUGUST 2023 UPDATE: Currently some nationalities (India, Pakistan, Nigeria etc.) are not able to apply for “Hayya With Me” visa. If you select the nationality as India or Pakistan, you will see an error message: “Unfortunately, you are not qualified for this Visa type, please apply for another category”. There is no official announcement regarding this.

India - Pakistan Hayya With Me Error
India – Pakistan Hayya With Me Error

On 16th April 2023, Qatar Tourism relaunched the Hayya Platform as a single portal for all tourist and business visas to Qatar. Visitors who require a visa to enter Qatar can apply through the Hayya Platform, which now offers several visa types. This article has been updated with the latest visa types available on Hayya.

What is Hayya Card?

Hayya Card is a personalized and secure identification document issued by the State of Qatar to visitors who apply for an entry permit through the Hayya portal. The digital card has details including the cardholder’s name, photo, status, Hayya number, passport number, QR code and other important information.

Hayya Card
Digital Hayya Card On A Mobile Device

Hayya Card was initially launched as a Fan ID issued for those attending the FIFA World Cup Qatar 2022™. It was available in digital (mobile app) and physical (printed card) formats.

Do I need a Hayya Card to enter Qatar in 2023?

The requirement for all visitors to have a Hayya Card was removed after the FIFA World Cup. In 2023, visitors to Qatar can use the Hayya portal to apply for various types of tourist and business visas to enter Qatar. Once their Hayya application is approved, they will receive a Hayya Entry Permit and can access their Hayya Card on the mobile app.

Visa Types Under Hayya Platform

The following entry visas are available on the Hayya Platform from April 2023:

Tourist Entry (A1)

  • Visas of this type allow visitors to enter the country for visits and tourism purposes.
  • Visa fee: QR 100 (exception applies for certain countries).
  • Accommodation (exception applies for certain countries): (1) Hosted by Family & Friends or (2) Booking from Discover Qatar.
  • Permit validity: 30 days from issue.
  • Duration of stay: 30 days from arrival.

READ: How To Apply Qatar Tourist Visa Online

GCC Resident Entry (A2)

  • This type of visa allows entry for GCC residents.
  • GCC Resident Permit should be valid for a minimum of 3 months from arrival.
  • Visa fee: QR 100.
  • Accommodation requirements: If the job title is not listed: (1) Hosted by Family & Friends or (2) Booking from Discover Qatar.
  • Permit validity: 30 days from issue.
  • Duration of stay: 30 days from entry.

READ: How To Apply For Qatar Visa For GCC Residents

Entry with ETA (A3)

  • This type of visa allows entry for visitors who already have a valid Schengen, US, Canada, Australia, New Zealand, or UK visa or residency.
  • A copy of a valid visa or residency document is required.
  • Visa fee: QR 100 (exception applies for certain countries).
  • Permit validity: 30 days from issue.
  • Duration of stay: 30 days from entry.

READ: How To Apply For Qatar ETA Visa

Entry for Companion of GCC Citizen (A4)

  • This type of visa allows entry for visitors accompanying a GCC citizen visiting Qatar.
  • Visa fee: QR 100.
  • A companion cannot travel to Qatar alone. They must travel with their sponsors.

Hayya With Me (C)

  • This is a special scheme where an approved international Hayya 2022 holder can invite 3 other international guests to visit Qatar.
  • A “Hayya With Me” voucher code is required.
  • No payment is required.
  • Accommodation is required: (1) Hosted by Family & Friends or (2) Hotel booking.
  • Multiple entries are allowed until 10 January 2024.
  • Last date of stay: 23 January 2024.

READ: How To Apply For Hayya With Me

Benefits of Hayya Visa

Applying for a Qatar visa through Hayya platform offers several benefits:

  • The Hayya portal will unify visa processes for tourists, GCC residents and companions travelling with GCC citizens.
  • Visa application processes are transparent, easy to apply for, and follow-up is easy.
  • Hayya holders can get e-gate entry at Hamad International Airport.
  • For those entering Qatar via land at the Abu Samra border, the Hayya platform will provide a pre-registration option for faster entry for vehicles.
  • The Hayya platform also provides further services including maps, transportation options, offers and current events.

Hayya Card Requirements

The following are the requirements to apply for a Hayya Card Visa:

1. Passport

Visitors travelling to Qatar using Hayya will need a passport valid for at least three months after arrival in Qatar. A scanned copy of the passport’s photo page is required for the Hayya application.

  • The scanned file should be in JPG or JPEG format and less than 2 MB.
  • The Machine Readable Zone (MRZ) code should be visible. Otherwise, the application will be rejected.
  • When cropping the document make sure that no information is missed.
Hayya Card Passport Scan Sample

2. Accommodation

Visitors arriving in Qatar using a Hayya visa must confirm their accommodation plans. Accommodation requirements vary according to the type of visa you are applying. There are exceptions form some visa categories and nationalities.

Hosting by Family and Friends is allowed for most Hayya visas. A Qatar resident should register his property on the Hayya portal and add international guest to it. This should be done before the applicant squbmits his Hayya application. As of April 2023, a Qatar resident can invite up to 5 guests to his property.

If there is no Qatar resident to host a visitor, hotel reservations can also be made from hotels or through platforms like TripAdvisor. In some cases, hotel bookings through Discover Qatar website may be required.

If you are staying in a hotel, accommodation details including proof of booking, should be uploaded to the “Upload Other Platforms Booking” page on the Hayya portal.

Upload Other Platforms Booking on Hayya
Upload Other Platforms Bookings on Hayya Portal

A visitor should have his accommodation details, including address and contact information, available before travel.

3. Passport Size Photo

A high-quality recent passport-size photo is required for application. The photo should meet some quality requirements:

  • The photo size should be 30 (W) x 40 (H) mm. A minimum resolution of 720 px is required.
  • Only JPEG or JPG images must be used. The file size should not be more than 2 MB.
  • The photo must be in colour and less than 12 months old from the application date.
  • The background should be plain white or light grey. The face must take up 70% or 80% of the photo.
  • The head must be centred. Do not tilt, turn or roll the head. The eyes should not be closed or covered by hair.
  • The expression must be neutral. Do not squint, frown, smile or use any other expression.
  • Do not wear sunglasses or tinted/ coloured glasses.
  • Your eyes must be clearly visible in the photo if you normally wear glasses.
  • The photo should not be blurred. It should have sharp focus and the correct exposure.
  • The photo should not be too dark or too light. No overlighting, shadows or glare.
  • If you wear a head cover for religious reasons, your face must be clearly visible. Do not wear a hat, cap, or headband.
Hayya Card Photo Requirement

We suggest that you use a professional quality photo and avoid mobile phone selfies.

4. Residence Permit (in some cases)

If you are applying for a GCC Resident Entry or Entry with ETA, you will need to upload your Residence Permit Card or Residence Visa to the Hayya platform. The RP Card or Visa should also be valid during entry to Qatar.

5. Visa Fee (if applicable)

Some types of visas under the Hayya platform, such as Tourist Entry, GCC Residents Entry, Entry with ETA etc. require a visa fee (some nationalities are exempt). Hayya With Me is issued free of cost, but requires a valid voucher code.

In addition to the passport, residence card, and accommodation details, the following are also required during travel:

6. Hayya Entry Permit

Once your Hayya application is approved, you will receive a Hayya Entry Permit with all your details. The Entry Permit is required during entry into Qatar.

7. Return Flight Ticket

Almost all types of visas under the Hayya platform require a return flight ticket during entry. This is not required if the visitor is coming by land border.

8. Health Insurance

According to Qatar Government policy, all visitors are required to obtain a visitor health insurance through a MOPH-approved provider. Basic insurance policies cost QR 50 for 30 days. This need not be taken during the Hayya application stage, but should be shown during entry.

Hayya Card Application

The following items should be ready before applying:

  • Scanned copy of passport photo page
  • A high-quality passport-size photo
  • Emergency contact details
  • Scanned copy of Residence Permit Card or Residence Visa (in some cases).

If you are staying with Family & Friends, your host should have added you to his property’s guest list on the Hayya portal. Or else you should have booked your hotel and uploaded the details to the Hayya platform.

How To Apply For Hayya Card Visa

Step 1: Go to Hayya Qatar’s official website

The website link is: www.hayya.qa

Step 2: Click on “Apply For Hayya”

This option is available in the middle of the page. Alternatively you can click on “My Hayya”.

Hayya Portal Home Page
Hayya Portal Home Page 2023

Step 3: Create your Hayya account

You will see an option to “Sign in”. If you already have a Hayya account, you can enter your email and password to sign in. If this is your first time, use the “Click Here to Sign Up” option (small text below the “Sign In” button).

Hayya Portal Sign up and Login
Hayya Portal Sign up and Login Pages
  • Enter your email id. Click “Send verification code”.
  • You will receive a one-time password (OTP) in your email. Enter that to verify your email address.
  • Enter the verification code. Click “Verify code”.
  • If you are facing an error here, make sure you click on “Send Verification Code” before entering your name and password.

Step 4: Enter your name, surname and password

Enter your first name and surname. Choose a password and confirm it.

Your Hayya account will be activated.

Step 5: Login using your account details

Once the account is active, log in using the account email id and password. Click on “Apply for Hayya”.

Step 6: Select the application category

Hayya Application Category
Hayya Application Categories

First, select the category of your Hayya visit from the drop-down.

  • For the first four categories, you would be asked to select the purpose of visit.
  • If you are applying for Hayya With Me, you will be asked to enter the voucher code. Enter the code and click “Validate my voucher”.

Step 7: Upload your personal photo

Upload a recent high-quality photo of size 30 x 40 mm. The image type should be JPG/JPEG, and the size should be less than 2 MB. Read the photo guidelines carefully to avoid rejection.

Upload Photo on Hayya Portal
Upload Photo on Hayya Portal

Step 8: Upload your passport and enter your details

  • The passport details will be recognized automatically and added to your application.
  • Upload the first page of your passport in full colour (see the requirements above).
  • If the system does not recognize your passport, enter your details manually.
  • If the “Validate User” option is inactive, select Passport Type.
  • Make sure you check all details before validating user.
Hayya Upload Passport
Upload Passport on Hayya Portal

If the last name on your passport is blank, you can provide your father’s name as your last name. In this case, you have to upload both the first and last pages of your passport (as a single JPG image) for verification.

The Hayya platform may amend your application data to match your official identity document. This is to fit the Hayya platform identity document format.

Step 9: Provide Residency Information

You need to select your country of birth and country of residence.

Residency Information on Hayya Portal
Residency Information on Hayya Portal

You will need to upload your Residence Permit Card or Residence Visa if you are applying for GCC Resident Entry or Entry with ETA. For GCC Resident Entry, you will also be required to select your profession.

Step 10: Select Accommodation Details

Hayya Accommodation Information
Hayya Accommodation and Contact Information

At this stage, you need to select your accommodation type. If you select “Family and Friends”, you should have been added by your host earlier.

If you select “Other Accommodation”, you should give the accommodation name. You can upload booking details to “Upload Other Booking Platform”.

Step 11: Add Contact Details

Next, enter your contact phone number and emergency contact information.

Click on the “Review & Submit” button. Follow the instructions received in your email. You will receive updates on your application by email. If your category requires fee payment, you will receive a link to pay online.

Once the Hayya application is approved, you will receive a Hayya Entry Permit by email. You can print this or show the digital version during your travel. If you are printing, make sure the QR code on the Entry Permit is clear and can be scanned.

Hayya Card Validity

The validity period of most Hayya Entry Permits is 30 days from the date of entry.

“Hayya With Me” is a multi-entry visa, which means visitors will also be allowed to enter multiple times until 10 January 2024. Last date of stay in Qatar is 23 January 2024.

Hayya Card Price

The Hayya Entry Visa costs QR 100 for most visa types (exception applies for certain countries). Hayya With Me is issued free of cost, but requires a voucher.

Hayya Card Approval Time

It takes an average of 2-4 days for a Hayya Card to be approved. During April 2023, officials announced that reply times would be shortened to less than 48 hours.

Hayya Card Tracking

You can track the status of your Hayya Card application on your My Hayya platform dashboard. You will need to log in using the email and password you used during the application.

Hayya Card Application Status Meaning

Following are the Hayya application status updates, their meaning and what to do:

Hayya StatusStatus MeaningWhat To Do
DraftYour application is pending submissionComplete and submit the application
PendingYour application is being processedNone
ApprovedYour Hayya is finally approvedNone
RejectedYou can update and resubmit up to 5 timesFix the error and resubmit
Data ErrorYou can update and resubmit up to 5 timesFix the error and resubmit
Request for CorrectionYou can update and resubmit due to non-compliant-photo and/ or documentUpload new photo/passport scan
CancelledYour application is cancelledNone

Hayya Card Application Error

The most common reason for rejection is that the photo or passport is not of the required standard. If you receive such an error, you must re-upload after taking another photo or scanning the passport again. For other errors, you can contact the Hayya helpline.

How To Get Hayya Card

Once your Hayya Card application is approved, you can get your Hayya Card in digital format on your Hayya mobile app.

How To Get Physical Hayya Card

As of 2023, physical Hayya Cards will no longer be printed. Note that a physical Hayya Card is not needed anymore. You can still access all services with a digital card on your app.

How To Download Hayya Card

You can download your digital Hayya Card using the Hayya to Qatar mobile app on your smartphone. You can submit the application using the app or the website. Once your Hayya Card application is approved, you must log in to the app, and you can see the digital Hayya card on your app.

Hayya Card Mobile App

Hayya Mobile App
Hayya Mobile App

The Hayya to Qatar app is required to access your digital card. The app can be downloaded from the following links:

Hayya Card Registration on Mobile App

If you have created a Hayya account on the website, you can use the same login information to use the mobile app. You can even do the application process on the mobile app.

Hayya Card Call Centre & Customer Service

Hayya Card Contact Number: In case of any questions regarding the digital Hayya Card or delay in processing, you can call 2022 (inside Qatar) or (+974) 4441 2022 (International).

Hayya Card Contact Email: You can also send your queries to [email protected].

READ NEXT: How To Host Family And Friends For Hayya

FAQ on Hayya Card

Do I need to apply for Hayya if I have Hayya Card from 2022?

Those who already have an approved Hayya from the FIFA World Cup 2022 can return to Qatar with an extended entry visa without further action on the Hayya platform. Make sure to check the minimum requirements for entering Qatar, and update your passport details on Hayya if necessary.

Can I update or edit my application after receiving approval and an Entry Permit?

You can edit or update your Hayya details before entering Qatar, but details cannot be changed once you enter the country.

Can I travel to Qatar if my Hayya application is pending?

No, your Hayya application should be fully approved and you should receive your Entry Permit. Otherwise you will not be allowed entry into the State of Qatar.

Can I work in Qatar while on Hayya Vist Entry Visa?

Hayya, which is an entry permit to Qatar is not a work visa. Officials have clarified that you cannot directly convert a Hayya entry permit to a work permit.

What should I do if my passport has been renewed?

If your passport is renewed or replaced after the Hayya Entry Visa got approved, it is recommended that If you update your Hayya details with the new passport information and uploading a copy of the new passport. An updated entry visa will be sent to you.

Can I bring along my spouse/children with Tourist Entry Hayya?

Each person needs to have their separate Tourist Entry Visa. If you wish to bring along your spouse or children, please have them apply as well. If your children are below 18 Year old, you can add them as dependent on your application.

Related Articles:

  1. Hayya With Me (1+3) Application Guide
  2. How To Host Family and Friends on Hayya Platform
  3. Qatar Visa For GCC Residents (New Hayya Procedure)
  4. How To Apply Hayya Card For Dependents
  5. Hayya Card Photo Requirements
  6. How To Bring Family To Qatar Using Hayya With Me

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494 thoughts on “Hayya Card Qatar: How To Apply (Updated Sep 2023)”

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  1. Hi,

    I entered wrong email id in host family & friends portal, how to change email id, pls anyone help me on this..

    1. Doha Guides Team

      Hi Ahamed, There is no option to change once you have added guest. If you didn’t receive email due to this, you need to contact the Hayya helpline 800 2022.

    1. Doha Guides Team

      Hi Salim, Hayya is a multi-entry visa. So if you have Saudi visa for Umrah, you can travel and come back to Qatar.

  2. Can I show National Address Certificate Which I have downloaded from metrash as my tenancy contract certificate in the time departure?

  3. Anyone here having pending application for hayya with me since last February?
    Status is still “pending” and daily follow up on the hotline telling no reason for the delay in approval and told to wait until it gets approved.
    Any other way to verify the detailed status aside from sending email (no response after multiple attempts) and calling 800.2022 / 44412022.

    Thank you!

  4. HI,
    Anyone can update me how long it takes to get approval or rejection of hayya with me 2023 submitted application on 03rd march for my wife and kid. still pending.

  5. Hi, I am an Indian. I applied family visit for my wife and got the approval and later i applied for hayya entry and got the approval too. She showed the Hayya entry permit and all other related hayya documents in India. But when she reached qatar, at the airport she said she was on hayya card entry as she had both visit vis approval and hayya approval. Later I got a message from Metrash to do the medical saying that she entered or visit visa. How can i confirm whether the entry is haaya or visit visa?

    1. Doha Guides Team

      Hi Mohamed, For people with visit visa & Hayya, we had advised to cancel the visit visa before travelling on Hayya visa. It seems like your wife may have been issued visit visa (instead of Hayya). You can go to Qatar Visa Check page on MOI website and check status using passport number.

    2. Through metresh and once you received massage its mean she enter through visa so go moi office and change the visa into hayya card

  6. Hi team I have been trying to get the Hayya
    Approved as Hayya with me option
    But my application is continuously
    Getting rejected. Now when i am trying
    To add full name its showing reached
    Maximum limits. Please give me a solution
    Or please fix this issue quickly.

    My application no : SH5643446456
    Hayya no : F10108365286
    Passport no : W0070249


    1. Doha Guides Team

      Hi Thafseera, Only Hayya Team can check the exact issue and advise a solution. Please contact Hayya Support at (+974) 4441 2022.

  7. HI DG,
    Do we need to buy full insurance until jan 24 2024 even if we stay for 15 days on haya permit or else we need to purchase only for one month.


    1. Doha Guides Team

      Hi Raj, Although the MOPH website says that Hayya visitors should have insurance until 24 January, until now it is not strictly enforced. Most travellers are coming with shorter insurance. If you are confident that you can quickly get a new insurance online (if required at airport), you can try a with shorter duration.

  8. Hello my Hayya application r blocked plz help me how to update my Hayya details if application is blocked

  9. Can i change the hayya visa to workvisa with in the country .? Or can i make exit to change haya visa to an work visa

    1. Doha Guides Team

      Hi Shoul, Once your work visa is approved you or your sponsor should check this with MOI because in some cases it is mandatory to exit.

  10. My sister is coming from UK on March 15…she got entry permit and accomodation approval….but the mistake is we entered the host family and friends option in her hayya portal itself uploaded all the documents and got validated and got accomodation approval in her email…in this case we can able to travel??
    we booked the tickets and all …can u please help me…
    They ask to show the approval email in immigration
    Is there any chance of issues in this case

    1. Doha Guides Team

      Hi Nivetha, If the invitation email has all details of the host, it should be OK. Just print it out along with host’s QID copy and tenancy agreement copy.

  11. Hi, I am unable to update Hayya card application. It is showing, “It has reached maximum limit of update opportunities”.

    Any option to submit again with new voucher code?

  12. Hi
    I have applied for the Hayya Card on 18th February 2023 and I got my hayya card approval on 21st February 2023 but still my son hayya card is showing as pending stage and I have already mailed the hayya team and also I spoke to them but they are telling me to wait it has been 10 days now and I have booked the accomodation and I want to pay the rent from 1st March but still I didn’t receive the mail so kindly please help me with this.

    1. Hi, Did you received the approval for your son? how long does it take to get it? I have pending approval for the application last Feb 26 and until now it is under review.

  13. Hai Team,
    I have applied hayya for my wife and son by vouchers on last monday 20-02-2023. I received approval for my wife on 22-02-2023. But still my sons application is pending . Is there anyway to spoke to them about approval. Because i need to bring them with another relatives coming by this week. Tried hayya contact center by phone and mail but no use they only said me to wait.
    Can please anyone help me to get approval.

  14. Dear
    my family are in Qatar by Hayya Card, can we go to perform Umraha and come back again Qatar?
    please give your kind advise

    1. Hi buddy, can u tell me what documents they asked on airport ?
      I m also about to bring my family. They recieved email about accommodation confirmation but no documents or anything showing in there hayya about accommodation.
      Please lmk

    1. Doha Guides Team

      Hi Saira, Ehteraz app, Vaccination or PCR test is not required now. Negative PCR test is required ONLY for travellers from China and Hong Kong.

  15. My hayacard had been approved afterwards i applied for accommodation at my friend’s place, there at the time of guest’s details entry mistakenly my email address had been entered with some typo error by which i couldn’t receive confirmation email.please guide.

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