Hayya Card (Qatar 2022 Fan ID) Requirements & How To Apply

Doha Guides Team regularly reviews this article to ensure that the content is up to date and accurate. The last editorial review and update were on 29 September 2022.

Qatar is hosting the FIFA World Cup Qatar 2022™ from 20 November to 18 December 2022. 64 matches featuring 32 national teams will be played across eight venues over 28 days. The Organizing Committee expects more than a million fans to visit Qatar during the tournament.

The Qatar government has launched a mandatory Fan ID called the Hayya Card to facilitate the entry of international and local fans during the tournament. This article will discuss everything you need to know about the Hayya Card, including the benefits, requirements, and step-by-step process on how to apply.

Hayya Card Latest Updates

Hayya Service Centre To Open in Doha

The Supreme Committee for Delivery & Legacy (SC) will open a Hayya Service Centre on Saturday, October 1, 2022, to assist fans.

Located at Ali Bin Hamad Al Attiyah Arena, the service centre will support fans with Hayya Card inquiries face-to-face. The centre will be open daily from 10 am to 10 pm and from 2 pm to 10 pm on Fridays until January 23, 2023.

Fans can also print their cards at the Hayya Card Collection Center. Earlier it was announced that an individual who loses his card could get a replacement without paying an additional fee at the centre.

Hayya Service Centre

Hayya Card For Non-Ticket Holders

As of 28 September 2022, a match ticket is still a requirement for Hayya Card. Qatar has announced an option for ticket holders to link their Hayya Card to bring in three friends or relatives who do not hold the tickets. The ticket holders can link their Hayya Card to up to three non-ticketed fans so they can enter Qatar. There will also be a fee of QR 500 for adding non-ticket holders. Children under 12 years can be added for free. More details about this will be announced in the coming days.


18 Sep 2022: International Fans to start receiving visas from 1 October

International fans who have completed the required procedures, such as match tickets and Hayya cards, will start receiving visas in their emails starting from 1 October 2022, Saeed Ali Al Kuwari, Executive Director of Hayya platform at the Supreme Committee for Delivery & Legacy (SC), has said while speaking to Alkass TV.


07 Sep 2022: Oman Tourist Visa for Hayya Card holders

 The Sultanate of Oman announced that Hayya Card holders would be granted free Multiple-Entry Tourist Visas valid for a period of up to 60 days. A Hayya Card holder will be allowed to accompany his first-degree relatives residing in Oman. It is also possible to change the visa to another category while in the country, according to applicable requirements. 


07 Sep 2022: Jordan Tourist Visa for Hayya Card holders

Jordanian authorities have announced their decision to adopt the Hayya Card for the purposes of granting multiple-entry visas without the need for prior approvals for all nationalities without any exception to enter Jordan.


31 Aug 2022: UAE Tourist Visa for Hayya Card holders

UAE has announced a Multiple-Entry Tourist Visa for Hayya Card holders. The visa, which costs AED 100, will allow 90 days of multiple entries and can be further extended for additional 90 days. Visa applications can be submitted online starting 1 November 2022.


25 Aug 2022: Saudi Tourist Visa for Hayya Card holders

Saudi Arabia has announced that Hayya Card holders can apply for an electronic visa that allows them 60 days of multiple entries to the Kingdom, beginning ten days before the World Cup. Applications can be made through the Saudi Unified National Visa Platform. More details of the process will be announced later.


15 Aug 2022: Day trip Fans can now apply for Hayya Card

Fans using Match Day Shuttle services can now apply for Hayya Card. You will simply need to provide your travel details to receive your card. Fans not staying in Qatar can use the Match Day Shuttle to fly to the country, watch a game of their choice and return within 24 hours. Qatar Airways and a host of regional carriers, including Saudia, flydubai, Air Arabia, Kuwait Airways and Oman Air, offer these services. Click here to learn about applying for Match Day Visit pass.


What is Hayya Card?

Hayya Card is a Fan ID issued by the State of Qatar for those attending the FIFA World Cup Qatar 2022™. It is a personalized and secure identification document with the cardholder’s name, photo, status, match tickets, Hayya number, passport number, QR code and other important information. It is available in digital (mobile app) and physical (printed card) formats.

Hayya Card Qatar World Cup

According to the FIFA website, all local and international fans must apply for a digital Hayya Card. It is issued by the government of Qatar and is in line with the country’s security strategy for the tournament. FIFA is not responsible for its application process, issuance and/or use.

Can I visit Qatar without a Hayya Card?
From 1 November 2022, entry into the State of Qatar will be restricted to holders of the Hayya Card, Qatari citizens and residents only. Everyone except Qatari citizens and residents must have a Hayya Card to enter Qatar during the tournament.

As of 29 August 2022, 260,000 Hayya Cards have been issued to fans ahead of the FIFA World Cup Qatar 2022. FIFA has announced that 2.45 million tickets have already been sold for this year’s edition of the World Cup in Qatar.

Benefits of Hayya Card

The Hayya Card will serve the following benefits to the cardholders:

  • For international fans, the Hayya Card will be the entry permit to the State of Qatar. A visa will not be required for cardholders.
  • The Hayya Card, along with a match ticket, will allow access to the stadium on the match day.
  • Cardholders will receive free access to Qatar’s public transport systems, such as shuttle bus, Doha Metro, and Lusail Tram, on match days.
  • It will allow fans entry to several activities accompanying the competition.
  • The Hayya mobile app will also help with smart trip planning.
  • As per the latest announcements, Hayya Card holders can easily get multiple entry visas to UAE and Saudi Arabia.

Hayya Card Requirements

Following are the requirements to apply for a Hayya Card:

1. Match Ticket

Currently, Hayya Cards are being issued only to holders of match tickets. Fans who purchased at least one match ticket can apply for the card. You need to apply for the card only once, even if you have purchased multiple match tickets.

The match ticket application number (or voucher code) should be ready before beginning the online application.

2. Passport / QID

International fans will need a passport valid for at least three months after arrival in Qatar. A scanned copy of the passport’s photo page is required for application.

  • The scanned file should be in JPG or JPEG format and less than 2 MB.
  • The MRZ code should be visible. Otherwise, the application will be rejected.
  • Only a single page should be uploaded. Double pages of scanned copies are not allowed.
  • Crop the document so that no information is missed.
Hayya Card Passport Scan Sample

In the case of Qatar residents, a valid Qatar ID is required.

3. Accommodation

International fans who wish to stay more than 24 hours in the country must confirm their accommodation plans to receive a Hayya Card. Accommodation details, including address and contact details, should be ready before application. You can find several accommodation options on the official accommodation agency website.

If you are staying with a family or friend, your host must register your accommodation within the Hayya portal.

NOTE: At this point, international fans can still apply for a Hayya Card without confirming your accommodation arrangements. However, you will need to finalize your accommodation arrangements which will be automatically validated before receiving your final approval.

Fans attending the World Cup using the Match Day Shuttle service (less than 24 hours) can also apply for their Hayya Card by giving their travel details. Accommodation details are not required for them.

The national address (building number, street number, zone number) should be ready for Qatar residents.

4. Passport Size Photo

A high-quality recent passport-size photo is required for application. The photo should meet some quality requirements:

  • The photo size should be 30 (W) x 40 (H) mm. A minimum resolution of 720 px is required.
  • Only JPEG or JPG images must be used. The file size should not be more than 2 MB.
  • The photo must be in colour and less than 12 months old from the application date.
  • The background should be plain white or light grey. The face must take up 70% or 80% of the photo.
  • The head must be centred. Do not tilt, turn or roll the head. The eyes should not be closed or covered by hair.
  • The expression must be neutral. Do not squint, frown, smile or use any other expression.
  • Do not wear sunglasses or tinted/ coloured glasses.
  • Your eyes must be clearly visible in the photo if you normally wear glasses.
  • The photo should not be blurred. It should have sharp focus and correct exposure.
  • The photo should not be too dark or too light. No overlighting, shadow or glare.
  • If you wear a head cover for religious reasons, your face must be clearly visible. Do not wear a hat, cap, or headband.
Hayya Card Photo Requirement

We suggest that you use a professional quality photo and avoid mobile phone selfies.


How To Apply For Hayya Card

All those wishing to enter the country during the tournament must obtain a digital Hayya Card. The organisers are currently accepting applications from match ticket holders only. Non-ticket holders may also be allowed to apply in the next stages.

Those possessing match tickets can apply at the official website or through the Hayya to Qatar 2022 mobile application.

The following items should be ready before applying:

  • Match ticket application number (or voucher code)
  • Scanned copy of the passport’s photo page (not required for Qatar residents)
  • Accommodation details, including address
  • A high-quality passport size photo
  • Emergency contact details

How To Get Hayya Card

Step 1: Go to Hayya Qatar’s official website

The website link is: https://hayya.qatar2022.qa/

Hayya Qatar Official Website

Step 2: Click on “Apply For Hayya”

You will see an option to “Sign in”. If you already have a Hayya account, you can enter your email and password to sign in. If this is your first time, use the “Click Here to Sign Up” option (small text below the “Sign In” button).

Apply Hayya Card Register

Step 3: Create your Hayya account

Enter your email id, first name, and surname. Choose a password and confirm it. Enter the verification code, accept the terms and conditions, and click the “Sign Up” button.

Apply Hayya Card Sign Up

Step 4: Enter your OTP to verify the email

You will receive a one-time password (OTP) on your email. Enter that to verify your email address. Click “Next”. Your Hayya account will be activated.

Apply Hayya Card OTP verification

Step 5: Login using your account details

Once the account is active, log in using the account email id and password. Click on “Apply for Hayya”.

Step 6: Select the applicant category

Hayya Card Application

First, select your Applicant Category from the drop-down.

  • If you have a match ticket, select “Match Ticket Holder” and enter the ticket application number.
  • If you are a Match Voucher Holder, enter the voucher code.
  • If you have a Match Hospitality Package, enter the order number.
  • If you have a Lusail Super Cup match ticket, enter the ticket application number.
  • If you are a FIFA Accredited Personnel, select that option.

Then, click on “Validate My Ticket”.

Step 7: Upload your personal photo

Upload a recent high-quality photo of size 30 x 40 mm. The image type should be JPG/JPEG, and the size should be less than 2 MB. Read the photo guidelines (given above) carefully to avoid rejections.

Step 8: Enter your details and upload your passport if required

Select the applicant type: Qatar Resident or GCC/International.

Hayya Card Application Qatar Resident
  • If you are a Qatar Resident, you only need to enter the QID number and date of birth. Then click “Validate my QID”.
  • If you are a GCC or international applicant, upload the first page of your passport in full colour (see the requirements above).
  • The passport details will be recognized automatically and added to your application.
  • If your passport is not recognized by the system, enter your details manually.

If your last name on your passport is blank, ensure that you provide your father’s name as your last name.

The Hayya platform may amend your application data to match the information on your official identity document. This is to fit the Hayya platform identity document format.

Hayya Card Application International

Next, enter your contact phone number and emergency contact.

Hayya Card Contact Information

Click on the “Review & Submit” button. Follow the instructions received in your email. You will receive updates on your application by email.

Once approved, you will get the digital version of the Hayya Card. Note that you will need a smartphone to access the digital Hayya Card.

You can also watch the below video on how to apply for a Hayya Card:


Hayya Card Approval Time

The Hayya Card approval time for applicants from outside Qatar is five days, while the approval time for applicants inside Qatar is three days

This has been confirmed by Saeed Al Kuwari, Executive Director of the Hayya platform at the Supreme Committee for Delivery & Legacy. According to Al Kuwari, a team comprising about 80 people will ensure the approval is done on time. He also mentioned that the approval would be made faster during the tournament.

In case of long delays, you can contact the Hayya helpline at [email protected] or call 800 2022 (inside Qatar) or (+974) 4441 2022 (outside Qatar).

Hayya Card Tracking

You can track the status of your Hayya Card application on your My Hayya platform dashboard. You will need to log in using the email and password that your used during the application.

Hayya Status Meaning

Following are the Hayya application status updates, their meaning and what to do:

Hayya StatusStatus MeaningWhat To Do
DraftYour application is pending submissionComplete and submit the application
PendingYour application is being processedNone
Pending (Accommodation Confirmation)Your applicant accommodation is validated automaticallyNone
ApprovedYour Hayya is finally approvedNone
RejectedYou can update and resubmit up to 5 timesFix the error and resubmit
Data ErrorYou can update and resubmit up to 5 timesFix the error and resubmit
Request for CorrectionYou can update and resubmit due to non-compliant-photo and/ or documentUpload new photo/passport scan
CancelledYour application is cancelledNone

Hayya Card Application Error

The most common reason for rejection is that the photo or passport is not as per the required standard. If you receive such an error, you must re-upload after taking another photo or scan the passport again. In case of other errors, you can contact the Hayya helpline.

How To Download Hayya Card

You can download your digital Hayya Card by using the Hayya to Qatar 2022 mobile app on your smartphone. Either you can submit the application using the app or on the website. Once your Hayya Card application is approved, you must log in to the app, and you can see the digital Hayya card on your app.

Hayya Card Mobile App

Hayya To Qatar Mobile App

The Hayya to Qatar 2022 app is required to access your digital card. The app can be downloaded from the following links:

If you have created a Hayya account on the website, you can use the same login information to use the mobile app. You can even do the application process on the mobile app.

How To Get Physical Hayya Card

On the Hayya website, there is an option to apply for a physical Hayya Card by giving the delivery address. You can do this before submitting your application or even after your application has been approved.

If your digital card has already been approved, please follow the below steps to apply for a physical card:

  1. Log in to your Hayya account.
  2. Click on My Profile.
  3. Select: “I would like to also receive a physical Hayya Card”.
  4. Enter your address information.

Note that a physical Hayya Card is optional and not mandatory. You can still access all services with a digital card.

Hayya Card Validity

The Hayya Card would be considered an entry visa to Qatar from 1 November to 23 December 2022. Hayya Card holders will also be allowed to remain in Qatar until 23 January 2023 and can freely travel in and out of Qatar as they like.

Entry to QatarFrom 1 November 2022 to 23 December 2022
Stay in QatarFrom 1 November 2022 to 23 January 2023

Hayya card’s multi-visit feature will be activated from 1 November 2022. This means that a Hayya Card holder can enter the country more than once. 

Hayya Card Price

The Hayya Card is issued free of cost to match ticket holders. You do not have to pay for the Hayya Card.

Hayya Card Call Centre & Customer Service

Hayya Card Contact Number: In case of any questions regarding the digital Hayya Card or delay in processing, you can call 800 2022 (Qatar) or (+974) 4441 2022 (International). The call centre is running in multiple languages approved by FIFA.

Hayya Card Contact Email: You can also send your queries by email to [email protected]. For enquiries regarding accommodation options, please contact [email protected].

READ NEXT: How To Host Family And Friends During Qatar World Cup


FAQ on Hayya Card


Do I need a visa to Qatar if I have Hayya Card?

No, if you have a Hayya Card, you do not need a visa to enter Qatar between 1 November and 23 December 2022.

Is Hayya Card required for Qatar residents?

A Hayya Card is required for Qatar residents to attend any match. However, residents do not need a card to enter Qatar during the tournament.

What is the deadline to sign up for the Hayya Card?

There is no deadline to apply for the Hayya Card. However, everyone is encouraged to apply for a card once the ticket(s) purchase is confirmed.

Do I need a Hayya Card if I am not attending any match?

Yes. If you intend to visit Qatar during a tournament, whether you intend to attend a match or not, you will need a Hayya Card.

Is Hayya Card free?

Yes, Hayya Card is issued free of cost to all match ticket holders.


Related Articles:

  1. Qatar World Cup Vaccine Requirement and Health Care for Visitors
  2. How To Apply For Match Day Visit Hayya Card
  3. One Pass Qatar Review and How To Buy
  4. Drinking Alcohol in Qatar: Important Things To Know
  5. How To Buy FIFA World Cup Qatar 2022 Tickets
  6. Driving in Qatar: Rules For Visitors And Residents

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38 thoughts on “Hayya Card (Qatar 2022 Fan ID) Requirements & How To Apply”

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  1. Hi
    I am in qatar , I hope to take my family to Qatar using haya card , for their accommodation should I submit a housing contract in my name???
    And also till when haya card is valid??

  2. I am a host for hayya card holders. And I want to host 3 people. Is it okay if all 3 of them come to Qatar at the same time ? Is there any restriction of that kind ?

  3. Hi there, I was unable to acquire a ticket on the fifa website as I believe they sold-out. I was wondering if there is a timeline on when non-ticket holders will be able to apply for a hayya card?
    I would like to purchase my plane ticket, but I am worried they will keep it only for ticet holders.
    cheers,
    Ily

    1. Hi Ily, The ticket sales are open till the end of the tournament. Also, the resale platform would be opened soon. As per the latest announcement, match ticket holders can add up to three non-ticket holders to their Hayya account. There is no update if non-ticket holders can apply for a Hayya card themselves.

  4. Hello….My family ( wife and my little daughter 7 months old) are on visit visa for 3 months which will end on 15 Dec 2022. Now If I purchased FIFA match tickets and will get Hayya Card, would I able to travel to Saudi arabia and UAE on Hayya card? or my family visit visa will be end as they will exit the country for travel… kindly update me. Thanks.

    1. Hi Rayees, If your wife and daughter have Hayya cards as international fans, they can come back to Qatar after 1 November (using Hayya card). The family visit visa cannot be used again.

  5. Thank your for updated and clear informations always. Please clear my doubt, My friend has two tickets. can I use one of them to generate my hayya card…..?

    1. Thank you, Mujeeb. Can you please clarify your question: Are you a Qatar resident or looking to visit Qatar using a Hayya card? Does your friend have two tickets for the same match or different matches?

  6. Hi,

    I am already on a visit visa here which will expire on 3rd november, but i also have the Hayya card, would i need to exit Qatar or can the Visa be transferred without exiting?

    1. Hi Jibran, Even if you have a Hayya card, your status needs to be updated in the immigration system. You can check if this can be done at the Airport Immigration without leaving the country. If not, even a land border crossing after 1 November may work.

  7. Hi Thank you for explaination.

    I am resident of Qatar. i bought match ticket & My Hayya card generated. but how can i apply for non match ticket holders? i want to invite my father mother & daughter but i can not see any link on Hayya to invite, only showing apply under 18+ minor. please guide.

        1. Hi Mubarik, As per the latest announcement, you can change only the guests’ names. The main applicant’s name cannot be changed. If you are the primary applicant and don’t want to use the ticket, you can sell the ticket on the FIFA resale platform’s website. You will get back your money if someone purchases that.

  8. Thank you for these informations,
    Do you have any idea about the procedure to obtain an E-visa for Saudi Arabia of a Hayya Card holder?

    1. Hi Anasse, The online application platform is not yet open. We will update this article when it starts receiving applications.

  9. The whole process is just stressful . I just want to follow my country like I did in the Euros . Too much form filling , a passport should be enough . I’m almost dreading the occasion instead of looking forward to it . ☹️☹️😡😡

  10. How to avail visa on arrival as there is no availability of hotel booking on discover Qatar, I am planning to visit Qatar on 24th September please guide me.

    1. Hi Iqbal, If you are from India, Pakistan or Iran, you would need a Discover Qatar booking. Unfortunately, it is not open since 15 September. Please check with +974-4406 9999.

    1. Hi Alan, Try scanning your passport with a computer scanner. Upload only the photo page and make sure the MRZ is clear.

  11. As far as I have understood I have to apply the card even if I don’t attend the match . I must add an match ticket number which I don’t have any while applying

    1. Hi Pelin, If you want to visit Qatar without a match ticket during this period, someone with a match ticket needs to add you to his Hayya portal. Up to 3 non-ticket holders can be added to one account and there will be a fee for each person. More details will be available soon.

      1. Hi, regarding the above – what if you are a tourist that’s spending transit in Qatar and would like to explore the city. In this case, I wouldn’t know of anyone to add me to his/her Hayya card, what would be the next solution?

        Thank you kindly

        1. Hi, Hayya card is required from 1 November only and there is no mention of entry for transit passengers. There may be more announcements regarding this in the coming days. Until 1 November you can use visa on arrival service.

  12. Hi,
    Twice by mistake I have entered the details wrong when I applied for my Hayya card. Will they reject my Hayya card? I got tickets for 2 quarter finals matches.
    My waiting for FIFA to get back .

    1. Hi Alex, See if you can edit your application and fix the errors. Or else contact the Hayya support team. Even if your application is rejected, they can fix it.

  13. I’m flying in & out on match day. How does my hayya card get approved – pending accommodation confirmation at the moment

    1. Hi Nigel, There would be an option for a match day shuttle. You only need to give your flight details, and they should be within 24 hours of each other. If you can’t find the option on your account, call (+974) 4441 2022.

  14. Mary Ann Joy Saldivar

    Hi, if you are invited thru hayya card from a friend, what will be your next step? Is booking the ticket coming to doha enough? When arriving Doha, what do I show to the immigration? Does the email of the person inviting me is good enough? Please I will appreciate you response. Thank you all

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