How To Do Ehteraz Pre-Travel Registration For Qatar (2022)

In July 2021, Qatar has launched an online pre-travel registration service for travellers arriving in Qatar. The service known as Ehteraz Pre-Travel Registration is mandatory for all travellers without a Qatar ID or Qatari passport.

The Ehteraz pre-registration system for those coming to Qatar aims to facilitate the arrival process, verify the health requirements and decide if quarantine is required or the traveller is exempted.

Using this online platform, passengers can upload all required documents, such as vaccination certificates and other relevant data to avoid hassle and long queues at the airport.

16 MARCH 2022 UPDATE: GCC and European Union (EU) nationals and residents who meet the immunity criteria, can use the authorized health information app for COVID-19 from their country and will not need to complete the Ehteraz pre-travel registration.

2 DECEMBER 2021 UPDATE: As per the latest guidelines on the MOPH website, non-residents of Qatar must apply through the Ehteraz website and upload all relevant documents such as vaccine certificates at least 3 days before arrival.

As per the new update, PCR test result is no longer required during the Ehteraz pre-registration process. Instead, travellers must present the original copy of the PCR test result to the airlines in order to allow them to board the plane, or at the country’s ports.

According to MOPH, all visitors will be required to download all official documents and present the Ehteraz travel permit to the airline employees (in case of travelling through Hamad International Airport) to allow them to board the aircraft, or to the immigration employees at the land borders (in the event of travelling through Abu Samra land port).

NOTE: Ehteraz pre-travel registration should not be confused with the Ehteraz mobile app which is a different service to be used once you are inside Qatar.

This article explains the step-by-step process of how to do the Ehteraz pre-registration and answers frequently asked questions.

Is Pre-Travel Registration Compulsory for All Travellers?

No, as per the latest announcement on 13 July 2021, registering on the Ehteraz website is compulsory only for travellers without a valid Qatar ID / Qatar Passport. However, Qatari Citizens and Residents can also register online to make their travel smoother.

Ehteraz Pre Travel Registration MOPH Tweet
Source: MOPH Twitter

Advantages of Ehteraz Pre-Travel Registration

The Ehteraz pre-travel registration has several advantages:

  • It will ensure that you meet the required conditions and you are authorized to enter Qatar.
  • It will make your check-in and departure process smooth at the point of departure.
  • It will ensure quick completion of entry procedures at Doha airport / point of entry.
  • Travellers with pre-approval will be allowed to use the designated fast-track route and proceed directly to the immigration checkpoint without stopping at the Ministry of Public Health’s counters (only for individuals who meet the criteria) – making it easier and faster to get into the country.

Documents Required for Ehteraz Pre-travel Registration

To apply for Ehteraz travel registration, the following documents are required:

  • Passport copy (for visitors)
  • A vaccination certificate issued by the competent authorities in the country departing from (for those who are fully vaccinated and 14 days have passed after the second dose)
  • A COVID-19 recovery certificate issued by the approved health authorities in the country departing from (for those who were recovered within a period not exceeding twelve months)
  • Hotel booking through the Discover Qatar website for those who are subject to hotel quarantine
  • Two-way airline ticket if you are a visitor applying for visa on arrival service
  • Hotel booking (for the entire duration) through the Discover Qatar website for Indian, Pakistani and Iranian nationals applying for visa on arrival with effect from 14 April 2022.

NOTE: All visitors (except GCC & EU nationals and residents*) should also have a negative result of an RT-PCR test done within 48 hours of boarding the flight. However, as per the new rules, this need not be uploaded during Ehteraz pre-registration. Instead, the original test result should be presented during check-in at the airport or during entry at other borders.

*16 March 2022 Update

When To Do The Ehteraz Pre-Travel Registration

Travellers must apply through the Ehteraz platform at least 3 days before arrival* to Qatar and make sure to submit the required documents.

However, the system may not accept applications if your travel date is after 7 days. So it is ideal to apply 6-7 days before travel.

*2 December 2021 Update

How To Do Ehteraz Pre-Travel Registration

Below are the steps for travellers to do the pre-travel registration on the Ehteraz website:

Step 1: Go to Ehteraz official website www.ehteraz.gov.qa

Step 2: Go to Pre-entry Registration, Click on “Register new request” button

This is a recent update to the page. You can find this section on the left side in maroon colour.

Ehteraz Pre Travel Registration Home Screen

It will take you to this page:

Ehteraz Pre-Travel Registration Website

Note: You can also reach this page by clicking on the “Pre-Registration System” link on Ehteraz mobile app. Either way, you will be redirected to the same page and the process is the same as below.

Ehteraz-Pre-Travel-Registration Mobile App

Step 3: If you are using the website for the first time, click on “New User Registration”

If you are already registered, go to Step 5 below.

Ehteraz Pre-Travel Registration Website New User

Step 4: Enter your details on User Registration page

Select your nationality, enter your email and create a password. Click on the “Signup” button.

Ehteraz Pre-Travel Registration-Website New User Registration Page

Step 5: Activate your account by clicking the email link

You will receive an email with the activation link. Click on the email link to activate your account.

Ehteraz New User Registration Email

Step 6: Go to the login page, enter your email id and password

Enter the captcha code (number shown in the image) and click on the “Login” button.

Ehteraz Website User Login Page

Step 7: On the next page, click on “New Application”

Ehteraz Website Home Page

Step 8: Enter your travel information

Select arrival border, country of departure, arrival date and passenger count (if you are travelling alone, the passenger count will be 1). Enter captcha code and click on “Save & Continue”.

Ehteraz Pre-Travel Registration Website Steps

Step 9: On the next page, select visitor type and details

If you choose Qatari/Resident option, enter your nationality, QID number and date of birth. Then enter the captcha code and click on the “Retrieve” button.

Ehteraz Pre-Travel Registration Residents

If you choose the Visitor option, you will have to enter your nationality, visa number, date of birth, full name, passport details and gender. For those applying for a visa on arrival to Qatar, they can skip the visa number field.

You should also give details of vaccination, any recent COVID-19 infection and the countries you have recently visited.

Ehteraz Pre-Travel Registration Visitors

Step 10: Attach the required documents

  • For residents, you will need a copy of the vaccination certificate or a hotel reservation (if you are not exempted). Vaccination certificate is not needed if vaccinated inside Qatar.
  • For visitors, you will need your passport copy, a copy of the vaccination certificate, hotel reservation (if you are not exempted) and flight tickets.

13 MARCH 2022 UPDATE: Credit card or debit card with three months bank statement is required to be uploaded if you are applying for a visa on arrival from countries like India, Pakistan etc. The balance should be a minimum of QR 5000. QR 5000 cash is not accepted anymore.

For uploading the documents, jpg, jpeg or pdf attachment extensions are allowed. The attachment size cannot be more than 2 MB per file.

Step 11: Review and save the information

Review the information and make sure it is accurate. Enter the captcha code and click “Save”.

Step 12: On the next page, agree to the terms and conditions and submit the application

Step 13: You will receive a decision by email

After submitting the application, the traveller may follow up and see the status of the application whether it is approved or any other procedures required to get the approval. This can be checked on the website’s home page under the “My applications” option.

Ehteraz Pre-Travel Registration Check Status

Once the pre-registration is completed, travellers will be provided with information on the procedures that they will have to follow and the checkpoints that they will have to stop at upon arrival in Qatar.

Time Required for Ehteraz Pre-Travel Approval

Since now you are required to submit the application at least 3 days prior to travel, you are supposed to receive a decision within 1-3 days.

The decision is taken for each person within the application individually (in the case of the application for more than one person).

An email will be sent to the email address registered in the user account detailing the decisions (exempt from quarantine/hotel or home quarantined required/deficiencies on application).

You can take a printout copy of this pre-travel approval to use during your travel.

For residents who are vaccinated from Qatar & exempt from quarantine, this approval will be automatic and can be downloaded immediately.

Ehteraz Helpline

For enquiries, you can contact MOPH Helpline on 16000 (Inside the State of Qatar) or +974 4406 9963 (Outside the State of Qatar). For technical assistance, you can contact 109 (Inside the State of Qatar) or +974 4406 9999 (Outside the State of Qatar). You can also contact via email: [email protected]

Ehteraz Pre-Travel Registration Fees

This is a free service and does not require any fees.

Warning: If a traveller submits fake information or forged documents during pre-registration, the passenger condition will be re-evaluated upon entry to the country, and the prior decision is not taken into account.

Additonal Information

  • Travellers must present their RT-PCR test results and the application approval to the border employee.
  • The data of citizens and residents who have completed the pre-registration on the website will be stored in order to facilitate the process of submitting new applications in the future.
  • For Qatar residents, an exceptional entry permit will not be required if they have valid QID and they have left Qatar within the last 6 months. If the resident has been out of Qatar for 6 months, they have to apply for a Return Permit.

It is the responsibility of individuals to ensure that they are updated with any changes in the Entry and Return policy of the State of Qatar through the official sources before planning their trip. Please check the MOPH website to see the latest Travel Policy for the State of Qatar.

READ NEXT: Qatar Quarantine Rules: Complete Guide

Copyright © DohaGuides.com – Full or partial reproduction of this article in any language is prohibited.


Frequently Asked Questions on Ehteraz Pre-Travel Registration


Is Ehteraz pre-travel registration mandatory for all travellers?

Ehteraz pre-travel registration is only mandatory for travellers without a Qatar ID or Qatari passport.

When should I submit my Ehteraz pre-travel registration application?

The application should be completed at least 3 days before your arrival in Qatar.

Can I apply for a family member or someone travelling with me?

Yes, it is possible to apply for a family member or someone travelling on the same flight. However, the decision depends on each passenger separately based on the requirements and documents that are submitted.


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276 thoughts on “How To Do Ehteraz Pre-Travel Registration For Qatar (2022)”

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  1. I’m my mynuddin. A Bangladesh expatriates work in Saudi arab .my iqama profession is ” haddad ” .may can get visitor visa for 1 month .recently I was visit emirate
    .I can which type of document requirement for visa .

  2. If anyone has found a solution please let know. Its been 22 days since i registered the complaint and still not resolved.

  3. my first flight supposed to be on 25th April 3.40pm we are waiting for approval from ehteraz, unfortunately same problem with us we 3 friends got their flight and us we couldn’t because of Approval for ehteraz, we rebook our flight again for 26th April till our approval is still pending. We try contacting Customer help support but we couldn’t find solutions. Very disappointed with this rule. The application itself not working properly with other handsets.

  4. Guys, i got my Ehteraz Approval 9-10 hours before flight, make sure you continuously follow-up from the moment you raise the complain, i was calling them after almost every 1.5 hours.

    1. Hi which number we should call for the approval of EHTERAZ, and do they work on Friday and Saturday, I upload the documents in Thursday morning, the flight is Friday , still didn’t get the approval

  5. Aoa I am from Pakistan I am very dishart Sir today is my flight but my ehteraz application still under process this is 2nd time

  6. Zeeshan Umer Sahibole

    While I haven’t got the approval yet. My flight is in 20 hours.
    There is one change which looks slightly positive is that my file has added “Lane3 – Discover Qatar” on it

  7. I got the approval on apr 4 for Apr 2 ticket.so I rescheduled ticket, hotel bookings everything to Apr 11.now also iam facing the same problem.till now I didn’t get the approval.please dnt play with our emotions.

  8. My family also faced the same issue yesterday. They waited at the airport for the entire night & they were not allowed to board.
    If anyone knows how to proceed with a complaint against this system & consumer court procedure, I would be grateful for any advice.

  9. Hello my flight is in 1 hr and i haven’t gotten EHTERAZ approval yet. What if the approval comes after i miss my flight, for how long is it valid?

  10. My mother missed the flight yesterday because of the Ehtaraz approval delay. on the hotline they kept asking the flight arrival time and we recieved the approval 12 hours after the arrival time.

    I had to book another flight and change the mandatory quarantine hotel paying extra for everything.
    Her next flight is tomorrow 3 pm and I applied for a new approval yesterday as they are giving a validity of only 1 day for the approval. Still no approval and I do not have a very good feeling about it.
    My sincere request to the authorities to stop toying around with rules and procedule and have some clarity. Either expedite the process or tell the people openly if they are not welcome.

  11. Very disappointed with Qatar Authority in obtaining the Ehteraz approval. Last time we have submitted all the documents for my parents and even after waiting at Delhi Airport for 6 hours, approval not received and my parents miss the flight. we have arranged a return journey for them from Delhi to Udaipur and the approval came next day afternoon when they already left for Udaipur. I have booked another flight after two days and again all the documents submitted last night and reschedule all hotel bookings as well. This morning I have raised the ticket by calling 16000 and after that I have called them several times but still no update from them. Everytime when we call them they are asking what is the arrival time to Qatar. Please note that India is a not a small country like Qatar where we have only one Airport. India is a vast country with many airports and to catch flight to Doha we need to fly from Domestic Airport to International airport so in total our Journey from a remote area to Doha took almost 10-12 hours that thing they need to understand. I kindly request Qatar Authority to provide Ehteraz approval on time and don’t play with people emotions and feelings and make their life miserable in this holy month of Ramadan.

    1. call below numbers for quick response, 109 & 16000 is on very slow track.

      +974 4406 9999
      +974 4406 9963

    2. My family also faced the same issue yesterday. They waited at the airport for the entire night & they were not allowed to board.
      If anyone knows how to proceed with a complaint against this system & consumer court procedure, I would be grateful for any advice.

  12. My family flight missed cause ethrez registration still under process…16000 & 109 telling lie…pls I requested all of the people pls I am sffering faces too much problem all requirements documents uploades ehtrez portal site… results flights miss….waste of money waste of time. My son dreams meet with father …I am very upset ..Qatar ehtrez application system…

  13. My family apply ethrez registration 5 before with all requirements documents and still under process.. tomorrow their flight 3 pm.many times call 16000 & 109 also complain register.they told complain register and forward technical department …but still under process …I don’t know tomorrow approval came or not..very sad moment..why they are not approved ehtrez application..

  14. hi, I Have applied etheraz registration 7 days before with all require documents, and still approval not yet received. Today after 4 hours is my flight and don’t know where to approach. I have made several calls on 109 and even complain also register but still no response.

  15. I have submitted online application for my parents 6 days prior to their arrival but we haven’t received a single update from Qatar Authority. I have called 16000 25 to 30 times in a day and raise a several complaints but then also we haven’t received any update. This is really stress full that my parents are waiting at Delhi Airport with all their luggage in the mid of the night to get an Ehteraz approval. This is just a waste of time and money. Only 1 and half hour left to board the flight but still we haven’t received a single update.

  16. Good day, My daughter and wife will come april 15th. My daughter is 8 years old is she show 5000qr or 10000qr?and one more question show the bank bank statement or transaction?

  17. Good day, My daughter and wife will come april 15th. My daughter is 8 years old is she show 5000qr or 10000qr?

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