How To Do Ehteraz Pre-Travel Registration For Qatar

Doha Guides Team regularly reviews this article to ensure the content is up-to-date and accurate. The last editorial review and update were on 05 February 2024.

In July 2021, Qatar launched an online pre-travel registration service for travellers arriving in Qatar. The service, known as Ehteraz Pre-Travel Registration, was mandatory for visitors until 1 November 2022.

The Ehteraz pre-registration system for those coming to Qatar aimed to facilitate the arrival process and verify the visitor’s immunity status. Using this online platform, passengers could upload all required documents, such as vaccination certificates and other relevant data, to avoid hassle and long queues at the airport.

This article explains the step-by-step process of how to do the Ehteraz pre-registration and answers frequently asked questions.

2024 STATUS

From 1 November 2022, visitors entering Qatar are not required to do Ehteraz pre-travel registration. This is as per the latest travel policy announced by MOPH. The below information is based on earlier information.

NOTE: Ehteraz pre-travel registration should not be confused with the Ehteraz mobile app, which is a different service to be used once you are inside Qatar.

Is Pre-Travel Registration Compulsory for All Travellers?

From 1 November 2022, registering on the Ehteraz website is not required for travellers (visitors and residents). Also, Ehteraz pre-registration is not needed for transit through Doha Airport.

Advantages of Ehteraz Pre-Travel Registration

The Ehteraz pre-travel registration had several advantages:

  • It ensured that you meet the required conditions and are authorized to enter Qatar.
  • It made your check-in and departure process smooth at the point of departure.
  • It ensured quick completion of entry procedures at Doha airport/point of entry.
  • Travellers with pre-approval were allowed to use the designated fast-track route and proceed directly to the immigration checkpoint

Documents Required For Ehteraz Pre-travel Registration

To apply for Ehteraz travel registration, the following documents were required:

  • Passport copy (for visitors)
  • A vaccination certificate issued by the competent authorities in the country departing from (for those who are fully vaccinated and 14 days have passed after the second dose)
  • A COVID-19 recovery certificate issued by the approved health authorities in the country departing from (for those who were recovered within a period not exceeding twelve months)
  • Two-way airline ticket if you are a visitor applying for a visa on arrival service
  • Hotel booking (for the entire duration) through the Discover Qatar website for Indian, Pakistani, and Iranian nationals applying for visas on arrival (requirement from 14 April 2022)

NOTE: All visitors aged six (6) and above should have a negative RT-PCR test result obtained no more than 48 hours before departure or a Rapid Antigen Test (RAT) certificate obtained no more than 24 hours before departure.

However, as per the new rules, this need not be uploaded during Ehteraz pre-registration. Instead, the original test result should be presented during check-in at the airport or during entry at other borders. Minors aged 0-5 years are exempted from COVID testing.

When To Do The Ehteraz Pre-Travel Registration

Travellers must apply through the Ehteraz platform at least three (3) days before arrival to Qatar and submit the required documents.

Please note that the system will not accept your application if your travel date is after seven (7) days. However, you can start filling up the application form earlier and save it for future submission.

It is highly recommended to submit the application 6 or 7 days before travel as there can be delays in approval.

How To Do Ehteraz Pre-Travel Registration

Below are the steps for travellers to do the pre-travel registration on the Ehteraz website:

Step 1: Go to Ehteraz’s official website www.ehteraz.gov.qa

Step 2: Go to Pre-entry Registration; Click on the “Register new request” button

This is a recent update to the page. You can find this section on the left side in maroon colour.

Ehteraz Pre Travel Registration Home Screen

It will take you to this page:

Ehteraz Pre-Travel Registration Website

Note: You can also reach this page by clicking on the “Pre-Registration System” link on Ehteraz mobile app. Either way, you will be redirected to the same page, and the process is the same as below.

Ehteraz-Pre-Travel-Registration Mobile App

Step 3: If you are using the website for the first time, click on “New User Registration”

If you are already registered, go to Step 5 below.

Ehteraz Pre-Travel Registration Website New User

Step 4: Enter your details on the User Registration page

Select your nationality, enter your email and create a password. Click on the “Signup” button.

Ehteraz Pre-Travel Registration-Website New User Registration Page

Step 5: Activate your account by clicking the email link

You will receive an email with the activation link. Click on the email link to activate your account.

Ehteraz New User Registration Email

Step 6: Go to the login page, enter your email id and password

Enter the captcha code (number shown in the image) and click on the “Login” button.

Ehteraz Website User Login Page

Step 7: On the next page, click on “Register New Request”

Ehteraz Pre-Travel Registration New Request

Step 8: Enter your travel information

Select arrival border, country of departure, arrival date, and passenger count (if you are travelling alone, the passenger count will be 1). For passengers arriving by air, arrival time is also required. Enter the captcha code and click on “Save & Continue”.

Ehteraz Pre-Travel Registration Website Steps

Step 9: On the next page, select visitor type and details

If you choose Qatari/Resident option, enter your nationality, QID number, and date of birth. Then enter the captcha code and click on the “Retrieve” button.

Ehteraz Pre-Travel Registration Residents

If you choose the Visitor option, you must enter your nationality, visa number, date of birth, full name, passport details, and gender. Those applying for a visa on arrival to Qatar can skip the visa number field.

You should also give vaccination details, any recent COVID-19 infection, and the countries you have recently visited.

Ehteraz Pre-Travel Registration Visitors

Step 10: Attach the required documents

  • For residents, a vaccination certificate is not needed if vaccinated inside Qatar.
  • For visitors, you will need your passport and flight tickets. A hotel booking from Discover Qatar is also needed for visa on arrival from India, Pakistan and Iran.

For uploading the documents, jpg, jpeg, or pdf attachment extensions are allowed. The attachment size cannot be more than 2 MB per file.

Step 11: Review and save the information

Review the information and make sure it is accurate. Enter the captcha code and click “Save”.

Step 12: On the next page, agree to the terms and conditions and submit the application

Step 13: You will receive a decision by email

After applying, the traveller may follow up and see the status of the application, whether it is approved, or whether any other procedures are required to get the approval. This can be checked on the website’s home page under the “My applications” option.

Once the pre-registration is completed, travellers will be provided with information on the procedures they will have to follow and the checkpoints they will have to stop at upon arrival in Qatar.

Time Required For Ehteraz Pre-Travel Approval

Since you are now required to submit the application at least three days before travel, you are supposed to receive a decision within 1-3 days. The decision is taken for each person within the application individually (in the case of the application for more than one person).

The Ehteraz pre-travel approval will be sent to the email address registered in the user account. You can take a printout to use during travel.

This approval will be automatic and can be downloaded immediately for residents and citizens vaccinated in Qatar.

Ehteraz Pre-Travel Registration Fees

This is a free service and does not require any fees.

Warning: If a traveller submits fake information or forged documents during pre-registration, the passenger’s condition will be re-evaluated upon entry to the country, and the prior decision is not considered.

Ehteraz Helpline

You can contact the Government Contact Center at 109 (Inside the State of Qatar) or +974 4406 9999 (Outside the State of Qatar). You may also email at [email protected].

For health or quarantine-related queries, please call the MOPH helpline on 16000 (Inside the State of Qatar) or +974 4406 9963 (Outside the State of Qatar).

The email id for support related to Ehteraz is: [email protected]

Additional Information

  • Travellers must present their RT-PCR or Rapid Antigen Test results and the application approval to the border employee.
  • The data of citizens and residents who have completed the website pre-registration will be stored to facilitate the process of submitting new applications.
  • For Qatar residents, an exceptional entry permit will not be required if they have valid QID and have left Qatar within the last six months. If the resident has been out of Qatar for six months, they must apply for a Return Permit.

Individuals must ensure that they are updated with any changes in the Entry and Return policy of the State of Qatar through official sources before planning their trip. Please check the MOPH website for the latest Travel Policy for the State of Qatar.

READ NEXT: Qatar Quarantine Rules: Complete Guide


FAQ on Ehteraz Pre-Travel Registration


Is Ehteraz pre-travel registration mandatory for all travellers?

From 1 November 2022, registering on the Ehteraz website is not required for travellers.

When should I submit my Ehteraz pre-travel registration application?

The application should be completed at least three days before your arrival in Qatar.

Can I apply for a family member or someone travelling with me?

Yes, applying for a family member or someone travelling on the same flight is possible. However, the decision depends on each passenger separately based on the requirements and submitted documents.


Related Articles:

  1. Qatar Visa On Arrival Requirements and Procedure
  2. Qatar Family Visit Visa Application Process
  3. Ehteraz Mobile App: User Guide
  4. Qatar Family Residence Visa Requirements and Guide
  5. Check Qatar Visa Status On MOI Website
  6. Qatar Visit Visa Types, Cost, Duration and Requirements
  7. Drinking Alcohol in Qatar: Important Rules To Know

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  1. My aunty has made international credit card few days ago is she eligible for on arrival visa because she doesn’t have 3 months bank statements so I wanna ask you DOHA GUIDE TEAM that for credit card holder need 3 months bank statements???

  2. I’m going to visit my uncle through on arrival visa,
    Do I need hotel booking for entire duration in ehteraz pre-registration to get approval.
    Please do confirm

  3. my wife and my son supposed to come to qatar on on arrival visa..but she dont have international debit card having her name , instead have international debit card + Card ownership letter from bank also in the bank App showing this card with her name..So is there any issue to travel from india to qatar for them..+97433120933

  4. Hai..I have read people’s comments and I am also facing same kind of issue. Already cancelled previous flight due to non approval. Again have applied for approval. Kindly do the necessary. Its very stressful. I am with kids , my mother needs to come . I am going to join back to duty next week. Whatever I write here I know its not going to work. Still I am requesting if there is anyone who can help us through this.

    1. Doha Guides Team

      Hi Mehetha, Sorry to hear about this. Many people are in the same situation. You can try calling +974 4406 9999.

  5. Assalamu alaikum to all!
    Alhamdhu lillahi vahdha!
    My family will come on tomorrow in shaa Allah,
    I had an issue ehteraz pre approval under processing.
    Approved. Alhamdhu lillah!
    I advise to all, kindly call 16000 Then, Press 2*12 by order. Talk & Explain them about your issue. They will resolve as soon possible. Be believe. In shaa Allah, everything will resolve!

  6. Hi,my mother is traveling tomorrow and we haven’t received any reply to our application from etheraz we have applied 6days before and we have already lost our tickets and hotel quarantine last week as we received late reply from them and till that time boarding gates were closed…I am calling my mother as I’m expecting and i can deliver anytime and now it’s becoming so frustrating and too much stressful as calling to customer care and they are just raising tickets no response to our application as we have submitted all documents mentioned above..please help us this is second time we have applied and booked tickets and I need mother here for my delivery😔🙏.

  7. According to their instructions, visitors must submit an RTPCR report within 48 hours, and we must complete Ehteraz pre-registration at least three days in advance. How can we perform pre-registration before three days if we’re doing a PCR test in 48 hours…?
    How is it feasible that if we perform a PCR test right now, the results will be available in less than 24 hours?

    1. Doha Guides Team

      Hi Mohammad, Nowadays RT-PCR is not required for Ehteraz approval. You just need to show the report at the airport. This was announced few weeks back.

  8. Good day, my wife who is residence in qatar and vaccinated will travel along my daughter who is minor 6yrs old with family visit visa status and took only one vaccine in my country (philippines), can she still enter qatar with an exemption hotel qauarantine?

  9. I have uploaded all the documents and I have been waiting since once week my parents have missed 4 flights. Still it’s under process. It’s like a nightmare now. Their last flight is due tomorrow night and yet no response.

  10. Hai

    My mother in law will come on 28th of mar 2022, is she can show my bank statement ?
    Is she can show 5000qr as so many during immigration ? Is it acceptable ? Pls advice

    1. Doha Guides Team

      Hi Abdul Jaffar, If she is from India or Pakistan, cash is not acceptable nowadays. She will need a card + bank statement.

  11. Hey. It says that pre registration form is not mandatory for EU nationals. Norway is not a part of the EU but they are in Europe and is part of the EEA which shares the same benefits as the EU. And they share the same kind of health authorization app as the rest of the EU. Does that mean I can travel to qatar without getting the etheraz approval?

    1. Doha Guides Team

      Hi Binta, Most probably you may not require Ehteraz approval. You can confirm by calling +974 4406 9999.

  12. Can anyone provide the exact list of docs.many people saying bank statement necesaary.its not mentioned in site.only mentioned docs are passport,vaccine certificate,hotel booking,pcr

    1. Doha Guides Team

      Hi Lincy, Bank statement is required if you are submitting a debit card. It is not required if you submit a credit card. Also, this is a new requirement for a few countries only (India, Pakistan etc). Hence it is not mentioned on the website.

  13. the husband is a resident of Qatar, only wife is the passenger, can the wife use husband’s card instead of her debit card to travel on arrival visa.?
    And if husband (having qid) is traveling with wife(on arrival visa) can she use husband’s debit card to apply for pre ehteraz approval?
    Is there any chance to get approved?!

    1. Doha Guides Team

      Hi Jaseelsha, If they are travelling together, it is possible. Make sure you apply Ehteraz for both in a single application.

  14. We have missed the indigo flight from cochin to doha last day due to this pending approval.again submitted and travel postponed to 20th still its showing under process.can anyone please help

  15. Hi Doha Guides team,
    My wife has QID and she is travelling with our 2 months old daughter. Do I need to get ehteraz approval for my Daughter? Please let me know as their flight is on 24th of March.
    Thanks

    1. Doha Guides Team

      Hi Vishal, You need Ehteraz pre-approval if your daughter doesn’t have QID. Include your wife’s QID and vaccine certificate when applying for pre-approval so that your situation is clear to the officer.

  16. Hi, My Father is coming to Qatar on visa on arrival, in his vaccination certificate only his First name is mentioned surname is not included, but his passport number is mentioned in the certificate.

    Is his application will be approved.

  17. Good day

    I have completed an application 6 days ago & the the application remains ‘under process’. The passengers flights are due to leave tomorrow evening. Please assist with a contact number to assist with this enquiry

  18. My flight is on 17 afternoon i had applied for pre-registration 3 days before as per your guidelines ,with all the requirements for documents needed its been more than 48 hrs till now my application is in under process,see inspite of calling helpline number many times didnt got any problem resolve ,if you are not issuing visa on arrival let us know we will not waste our money in applying for ticket and hotel booking 1st i missed my flight due to this issue only my money got wasted,let us know if yoy dont want to give appproval for visa on arrival please dont waste the money toh tourist who want to visit qatar for world cup ..

  19. Please update the Ehteraz Application Process fully to include the new requirement of uploading Credit / Debit card and Bank Statements.
    What I mean is – Is a new Sub Menu added in the Ehteraz Application Page for Entering / Uploading Credit/Debit Card and Bank statements ?
    Earliest action by DohaGuides.com would be much much appreciated by all

    1. Doha Guides Team

      Hi Ranjan, Yes, you have a valid point. We have raised this suggestion to GCO. Hope they would consider it.

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