Doha Guides Team regularly reviews this article to ensure the content is up-to-date and accurate. The last editorial review and update were on 05 February 2024.
In July 2021, Qatar launched an online pre-travel registration service for travellers arriving in Qatar. The service, known as Ehteraz Pre-Travel Registration, was mandatory for visitors until 1 November 2022.
The Ehteraz pre-registration system for those coming to Qatar aimed to facilitate the arrival process and verify the visitor’s immunity status. Using this online platform, passengers could upload all required documents, such as vaccination certificates and other relevant data, to avoid hassle and long queues at the airport.
This article explains the step-by-step process of how to do the Ehteraz pre-registration and answers frequently asked questions.
- Is Pre-Travel Registration Compulsory for All Travellers?
- Advantages of Ehteraz Pre-Travel Registration
- Documents Required For Ehteraz Pre-travel Registration
- When To Do The Ehteraz Pre-Travel Registration
- How To Do Ehteraz Pre-Travel Registration
- Time Required For Ehteraz Pre-Travel Approval
- Ehteraz Pre-Travel Registration Fees
- Ehteraz Helpline
- Additional Information
- FAQ on Ehteraz Pre-Travel Registration
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NOTE: Ehteraz pre-travel registration should not be confused with the Ehteraz mobile app, which is a different service to be used once you are inside Qatar.
Is Pre-Travel Registration Compulsory for All Travellers?
From 1 November 2022, registering on the Ehteraz website is not required for travellers (visitors and residents). Also, Ehteraz pre-registration is not needed for transit through Doha Airport.
Advantages of Ehteraz Pre-Travel Registration
The Ehteraz pre-travel registration had several advantages:
- It ensured that you meet the required conditions and are authorized to enter Qatar.
- It made your check-in and departure process smooth at the point of departure.
- It ensured quick completion of entry procedures at Doha airport/point of entry.
- Travellers with pre-approval were allowed to use the designated fast-track route and proceed directly to the immigration checkpoint
Documents Required For Ehteraz Pre-travel Registration
To apply for Ehteraz travel registration, the following documents were required:
- Passport copy (for visitors)
- A vaccination certificate issued by the competent authorities in the country departing from (for those who are fully vaccinated and 14 days have passed after the second dose)
- A COVID-19 recovery certificate issued by the approved health authorities in the country departing from (for those who were recovered within a period not exceeding twelve months)
- Two-way airline ticket if you are a visitor applying for a visa on arrival service
- Hotel booking (for the entire duration) through the Discover Qatar website for Indian, Pakistani, and Iranian nationals applying for visas on arrival (requirement from 14 April 2022)
NOTE: All visitors aged six (6) and above should have a negative RT-PCR test result obtained no more than 48 hours before departure or a Rapid Antigen Test (RAT) certificate obtained no more than 24 hours before departure.
However, as per the new rules, this need not be uploaded during Ehteraz pre-registration. Instead, the original test result should be presented during check-in at the airport or during entry at other borders. Minors aged 0-5 years are exempted from COVID testing.
When To Do The Ehteraz Pre-Travel Registration
Travellers must apply through the Ehteraz platform at least three (3) days before arrival to Qatar and submit the required documents.
Please note that the system will not accept your application if your travel date is after seven (7) days. However, you can start filling up the application form earlier and save it for future submission.
It is highly recommended to submit the application 6 or 7 days before travel as there can be delays in approval.
How To Do Ehteraz Pre-Travel Registration
Below are the steps for travellers to do the pre-travel registration on the Ehteraz website:
Step 1: Go to Ehteraz’s official website www.ehteraz.gov.qa
Step 2: Go to Pre-entry Registration; Click on the “Register new request” button
This is a recent update to the page. You can find this section on the left side in maroon colour.
It will take you to this page:
Note: You can also reach this page by clicking on the “Pre-Registration System” link on Ehteraz mobile app. Either way, you will be redirected to the same page, and the process is the same as below.
Step 3: If you are using the website for the first time, click on “New User Registration”
If you are already registered, go to Step 5 below.
Step 4: Enter your details on the User Registration page
Select your nationality, enter your email and create a password. Click on the “Signup” button.
Step 5: Activate your account by clicking the email link
You will receive an email with the activation link. Click on the email link to activate your account.
Step 6: Go to the login page, enter your email id and password
Enter the captcha code (number shown in the image) and click on the “Login” button.
Step 7: On the next page, click on “Register New Request”
Step 8: Enter your travel information
Select arrival border, country of departure, arrival date, and passenger count (if you are travelling alone, the passenger count will be 1). For passengers arriving by air, arrival time is also required. Enter the captcha code and click on “Save & Continue”.
Step 9: On the next page, select visitor type and details
If you choose Qatari/Resident option, enter your nationality, QID number, and date of birth. Then enter the captcha code and click on the “Retrieve” button.
If you choose the Visitor option, you must enter your nationality, visa number, date of birth, full name, passport details, and gender. Those applying for a visa on arrival to Qatar can skip the visa number field.
You should also give vaccination details, any recent COVID-19 infection, and the countries you have recently visited.
Step 10: Attach the required documents
- For residents, a vaccination certificate is not needed if vaccinated inside Qatar.
- For visitors, you will need your passport and flight tickets. A hotel booking from Discover Qatar is also needed for visa on arrival from India, Pakistan and Iran.
For uploading the documents, jpg, jpeg, or pdf attachment extensions are allowed. The attachment size cannot be more than 2 MB per file.
Step 11: Review and save the information
Review the information and make sure it is accurate. Enter the captcha code and click “Save”.
Step 12: On the next page, agree to the terms and conditions and submit the application
Step 13: You will receive a decision by email
After applying, the traveller may follow up and see the status of the application, whether it is approved, or whether any other procedures are required to get the approval. This can be checked on the website’s home page under the “My applications” option.
Once the pre-registration is completed, travellers will be provided with information on the procedures they will have to follow and the checkpoints they will have to stop at upon arrival in Qatar.
Time Required For Ehteraz Pre-Travel Approval
Since you are now required to submit the application at least three days before travel, you are supposed to receive a decision within 1-3 days. The decision is taken for each person within the application individually (in the case of the application for more than one person).
The Ehteraz pre-travel approval will be sent to the email address registered in the user account. You can take a printout to use during travel.
This approval will be automatic and can be downloaded immediately for residents and citizens vaccinated in Qatar.
Ehteraz Pre-Travel Registration Fees
This is a free service and does not require any fees.
Warning: If a traveller submits fake information or forged documents during pre-registration, the passenger’s condition will be re-evaluated upon entry to the country, and the prior decision is not considered.
Ehteraz Helpline
You can contact the Government Contact Center at 109 (Inside the State of Qatar) or +974 4406 9999 (Outside the State of Qatar). You may also email at [email protected].
For health or quarantine-related queries, please call the MOPH helpline on 16000 (Inside the State of Qatar) or +974 4406 9963 (Outside the State of Qatar).
The email id for support related to Ehteraz is: [email protected]
Additional Information
- Travellers must present their RT-PCR or Rapid Antigen Test results and the application approval to the border employee.
- The data of citizens and residents who have completed the website pre-registration will be stored to facilitate the process of submitting new applications.
- For Qatar residents, an exceptional entry permit will not be required if they have valid QID and have left Qatar within the last six months. If the resident has been out of Qatar for six months, they must apply for a Return Permit.
Individuals must ensure that they are updated with any changes in the Entry and Return policy of the State of Qatar through official sources before planning their trip. Please check the MOPH website for the latest Travel Policy for the State of Qatar.
READ NEXT: Qatar Quarantine Rules: Complete Guide
FAQ on Ehteraz Pre-Travel Registration
Is Ehteraz pre-travel registration mandatory for all travellers?
From 1 November 2022, registering on the Ehteraz website is not required for travellers.
When should I submit my Ehteraz pre-travel registration application?
The application should be completed at least three days before your arrival in Qatar.
Can I apply for a family member or someone travelling with me?
Yes, applying for a family member or someone travelling on the same flight is possible. However, the decision depends on each passenger separately based on the requirements and submitted documents.
Related Articles:
- Qatar Visa On Arrival Requirements and Procedure
- Qatar Family Visit Visa Application Process
- Ehteraz Mobile App: User Guide
- Qatar Family Residence Visa Requirements and Guide
- Check Qatar Visa Status On MOI Website
- Qatar Visit Visa Types, Cost, Duration and Requirements
- Drinking Alcohol in Qatar: Important Rules To Know
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Dear Sir,
my health status (Ehtiraz) shows no record found. what will do next step please inform me
Hi Ameer, Where did you do your vaccination from?
Hi,
I see you must present a PCR Test or Rapid Antigen test from the flight, do you know if this would mean my first flight, as I am taking two flights to Qatar (through stop over).
Hi Tanya, Please check this with your airline. It will also depend on your transit time.
Hello. I’m filing all documents in the Ehteraz website. however it does request a PCR test result still. Can you confirm if this is fine to submit for approval without it? Also, the Ehteraz app seems to not work outside Qatar is this correct?
Hi Al, It has been confirmed by MOPH. You do not need a PCR for Ehteraz approval. You need PCR it during check-in only. The Ehteraz portal has not been updated for many months, but rules have changed. Regarding the app, it would not work outside Qatar. You need it only for accessing public places inside Qatar.
Can you please tell me how to load my requested documents to the application? Drag and drop doesn’t seem to work.
Hi Roderick, Once you complete all the fields, you will see a “+Add” button near the “Attachments” text. Click on that. It may not work if you haven’t filled all fields. If you still see the issue, check if you have an ad-blocker or pop-up blocker on your browser. Change the browser if you still face issues.
Hi, being an Indian national and booking via discover Qatar for entry purpose, should we must stay in the discover qatar hotel or can also stay with friends since the quarantine is no longer mandatory post 4th Sept.
Good Day,
I am hoping you can assist with my questions.
We are South African citizens and transiting through Doha later this month. I am applying for a transit visa for myself and my family. Our 1st stop transiting is 13 hours and when we return 24 hours.
1. Do I need to give proof of accommodation in this instance. If so, do I need show proof of accommodation for both transits? Do I upload both of these at the same time when applying for the visa?
2. My youngest is 8 years old does not qualify to be vaccinated as yet. Please confirm no vaccination certificate is needed for her and does she need to supply the covid certificate on arrival along with the others who are vaccinated?
Hi Tenille, You will be applying for a visa on arrival (as transit visa service is suspended now). You have to upload the required documents for Ehteraz approval (as explained above). You may require proof of accommodation depending on the time of arrival, especially since your second visit is for 24 hours. This can be a normal hotel booking and you can cancel if not required. Vaccination is not mandatory for those under 12. For more details, please email to: [email protected].
Hi, I will travel to Doha on Sept 8 and did pre-registration on Sept 1. Status is still in process until now (Sept 4). Is this normal to take this long ? I have my visa, visa number is 6 digits. While I pre-registered, I tried to fill out the number but got an error message : it should be 12 digits. I leave it blank and submitted. Is this gonna be a problem ?
Hi, As your flight is after 7 days of application, it is normal to take a few days for approval. They prioritise applications based on flight time. It is OK to leave the visa number field blank.
Dear DohaGuilds,
I would like to know if it’s a must that the counter checking will ask you to see if your EHTERAZ will have to be approved before you are landing to Doha? Qatar Airways does this and I lost my ticket to visit Qatar
Also, if my friend lives in Qatar, can I provide her QID without any hotel booking? Because that’s the only reason to Visit her and see Qatar during this time.
Your kind response will be much appreciated.
Hi Maylada, Ehteraz registration and approval is now compulsory for all visitors (except GCC residents). If you are from India, Pakistan or Iran, you need a hotel booking through Discover Qatar. If you are from any other country, you can make a regular hotel booking and cancel it after you reach Qatar. You can stay with your friend after that. There is no hotel quarantine from 4 September 2022.
Hello, I thought I need PCR test to apply for pre-registration entry pass. I just apply 36 hours ahead of my arrival time only with PCR result. Any chance to get approval before my arrival? What if I don’t get approval in time ? Pls help to answer me. Thanks !
Hi Zin, Please call +974-4406 9999 to follow up on your application.
Please help, i just realized I need to submit 3 days before arrival . Any idea on how iIcan work around this?
Hi Fadhila, Try to apply as soon as possible and call +974-4406 9999 to follow up.
Is the Ehteraz Pre-Travel registration required for people travelling to Doha on Official Government Business?
Hi Sean, It is required for all visitors except GCC residents.
Absolutely Right to Thought Ehteraz Pre- Travel Registration in Country of Qatar
Hi, I am picking up conflicting messages. Above it states that all passengers need to apply through the pre-approved visa process when traveling to Doha. However, the Qatar Airlines site indicates that PCR test and pre-approved visa process is not required for stopover when the passenger does not leave the airport. Please clarify.
Hi Gerhard, Ehteraz registration is not required for transit passengers travelling “through” Doha (not leaving the airport). We have clarified that in this article (see the green box). PCR is required only if your destination country requires that. You can learn more about transit procedures here: https://www.dohaguides.com/doha-airport-transit-guide/
Could you update this to include that you can apply for pre-registration a maximum of *7 days* prior to arrival? It would just help to clarify (but you can start and save your application before 7 days, so it is ready to go)
Thanks for the suggestion, Sam. The seven days clause was already in the article. We have modified the text to mention that you can start the application earlier and save it.
Hello Doha Guides,
As a non-vaccinated group of 4, can one of register us on Ehteraz.gov.qa for a flight leaving the day after (my wife will get flights booked for us by her employer in Qatar once she her visa processed, and since she plans to start work as soon as possible and I have booked holiday, we want to leave on Friday)? So if we get our flight booked on Thursday, can we register on Ehteraz.gov.qa on Thursday, do a rapid lateral flow test on Friday, and leave on Friday, having booked no hotel (we are a group of 4, one is British, two are Finnish, and one is Danish)? Do we all alsohave to have return flights returning within 30 days?
Hi Fuad, You are supposed to do the registration at least three days before the flight. Anyways you can try registering ASAP. For a visa on arrival, you need a return flight ticket and hotel booking. This need not be for 30 days, but the hotel booking and flight dates should match. If needed, you can cancel the hotel booking after you have reached Qatar. You can call the Ehteraz helpline on +974-4406 9999 for more information. If you are doing Ehteraz registration late and you don’t get approval soon, you can follow up on the same number.
I have applied for pre-travel registration for my family. We are laying over in Doha for 12 hours from USA
We have 2 vaccines each person from 2021 and recovery from positive test result in January 2022. We also have returned tickets.
I have status of application “return for Action”
What health document I need to provide?
It is less then 12 months after positive test result.
I would like to take a layover city tour out of airport. Is 48 hours per boarding PCR negate test will let me see city ?
Hi Elena, As per the MOPH website, “there should be an official and verifiable laboratory test result as evidence of the past infection”. You have to upload an official certificate showing your infection date. If your registration is approved, you will get a visa on arrival, and you can visit the city. PCR should be done within 48 hours of travel.
Hi Elena and Doha Guides- do you have any update on this? I am trying to do the same thing, and I have recieved the same email. I am unsure of what to do, because the most proof that I have from having COVID is my positive test result and note from my doctor. I am an American citizen, and we do not have any sort of QR code or other document for having had Covid. Any help is greatly appreciated!
Hi Brendan, If you don’t have a document that can be verified online, try applying with your positive test result and doctor’s note. You can call +974-4406 9999 if needed.
Good day,
We are a family of 4 (3 South African passports & 1 Iranian passport) travelling from South Africa to Europe (with a 22-hour stop-over in Doha). Could we get a visa on arrival with a normal hotel booking in Doha or is it still mandatory to book our 1 night hotel stay from “Discover Qatar” website? Thank you.
Hi H, When are you travelling? Discover Cover booking is needed for Iranian nationals, but the last day for check-in is September 15. May be there will be some change in rules after that.
I am filling the pre registration 9 days before my travel date. So I currently don’t have PCR test which is to be conducted 48 hours before travel. Should I submit my application without PCR test as its quite early for the test. I have all other documents uploaded. Also I am travelling from Pakistan but the ehteraz or visit qatar website doesn’t mention about the requirement of bank statement so I will be Travelling with the required cash. Kindly clarify
Hi Jia,
1) PCR test report is not required for Ehteraz approval. You can apply without PCR and do the test within 48 hours of travel. You have to show test results during check-in.
2) If you are travelling on a “visa on arrival”, a credit or debit card with a statement is required for travellers from India and Pakistan. Note that people who recently travelled with cash were sent back. Some details may not be mentioned on Ehteraz or Visit Qatar but are directly communicated with airlines through circulars.
3) Hope you know about the mandatory hotel booking (Discover Qatar) for travellers from India, Pakistan and Iran.
For more details, please call Ehteraz helpline +974-4406 9999
Guys please help what is a Visa number? I don’t understand given the fact that I haven’t travel before……It’s my first time, And I only have my passport number. So please anyone could please help with an answer would be appreciated and blessed
Hi Joseph, If you already have an approved visit visa, the visa number will be on the visa. If you are coming on a visa on arrival, you can leave this blank.
My application was rejected, in many days i can reapply.
I tried for new application but it says , passport exceeded the maximum limit.
What did u do after that i have the same case and my friend is waiting at the Airport from last 2 days he has a Employemt visa but he can’t apply anymore because it says passport has exceeded the registration limit. What to do in this case please help become customer support doesn’t know.
What did u do ?
Please reply for the sake of humanity
Wnderful
I am fully vaccinated in Qatar with a booster dose and want to bring my family from India with me, Family will go under quarantine may I book a hotel quarantine to stay with my family???
Hello
Do you know how can I book hotel because I have to quarantine. I am a visitor that’s why.
Bro…… Please do you have any idea what a Visa number means? It’s my first time planning to travel. I only have a passport number so am confused
Hi Joseph, you can leave it blank if you don’t have a visa.