Doha Guides Team regularly reviews this article to ensure the content is up-to-date and accurate. The last editorial review and update were on 05 February 2024.
In July 2021, Qatar launched an online pre-travel registration service for travellers arriving in Qatar. The service, known as Ehteraz Pre-Travel Registration, was mandatory for visitors until 1 November 2022.
The Ehteraz pre-registration system for those coming to Qatar aimed to facilitate the arrival process and verify the visitor’s immunity status. Using this online platform, passengers could upload all required documents, such as vaccination certificates and other relevant data, to avoid hassle and long queues at the airport.
This article explains the step-by-step process of how to do the Ehteraz pre-registration and answers frequently asked questions.
- Is Pre-Travel Registration Compulsory for All Travellers?
- Advantages of Ehteraz Pre-Travel Registration
- Documents Required For Ehteraz Pre-travel Registration
- When To Do The Ehteraz Pre-Travel Registration
- How To Do Ehteraz Pre-Travel Registration
- Time Required For Ehteraz Pre-Travel Approval
- Ehteraz Pre-Travel Registration Fees
- Ehteraz Helpline
- Additional Information
- FAQ on Ehteraz Pre-Travel Registration
2024 STATUS
NOTE: Ehteraz pre-travel registration should not be confused with the Ehteraz mobile app, which is a different service to be used once you are inside Qatar.
Is Pre-Travel Registration Compulsory for All Travellers?
From 1 November 2022, registering on the Ehteraz website is not required for travellers (visitors and residents). Also, Ehteraz pre-registration is not needed for transit through Doha Airport.
Advantages of Ehteraz Pre-Travel Registration
The Ehteraz pre-travel registration had several advantages:
- It ensured that you meet the required conditions and are authorized to enter Qatar.
- It made your check-in and departure process smooth at the point of departure.
- It ensured quick completion of entry procedures at Doha airport/point of entry.
- Travellers with pre-approval were allowed to use the designated fast-track route and proceed directly to the immigration checkpoint
Documents Required For Ehteraz Pre-travel Registration
To apply for Ehteraz travel registration, the following documents were required:
- Passport copy (for visitors)
- A vaccination certificate issued by the competent authorities in the country departing from (for those who are fully vaccinated and 14 days have passed after the second dose)
- A COVID-19 recovery certificate issued by the approved health authorities in the country departing from (for those who were recovered within a period not exceeding twelve months)
- Two-way airline ticket if you are a visitor applying for a visa on arrival service
- Hotel booking (for the entire duration) through the Discover Qatar website for Indian, Pakistani, and Iranian nationals applying for visas on arrival (requirement from 14 April 2022)
NOTE: All visitors aged six (6) and above should have a negative RT-PCR test result obtained no more than 48 hours before departure or a Rapid Antigen Test (RAT) certificate obtained no more than 24 hours before departure.
However, as per the new rules, this need not be uploaded during Ehteraz pre-registration. Instead, the original test result should be presented during check-in at the airport or during entry at other borders. Minors aged 0-5 years are exempted from COVID testing.
When To Do The Ehteraz Pre-Travel Registration
Travellers must apply through the Ehteraz platform at least three (3) days before arrival to Qatar and submit the required documents.
Please note that the system will not accept your application if your travel date is after seven (7) days. However, you can start filling up the application form earlier and save it for future submission.
It is highly recommended to submit the application 6 or 7 days before travel as there can be delays in approval.
How To Do Ehteraz Pre-Travel Registration
Below are the steps for travellers to do the pre-travel registration on the Ehteraz website:
Step 1: Go to Ehteraz’s official website www.ehteraz.gov.qa
Step 2: Go to Pre-entry Registration; Click on the “Register new request” button
This is a recent update to the page. You can find this section on the left side in maroon colour.
It will take you to this page:
Note: You can also reach this page by clicking on the “Pre-Registration System” link on Ehteraz mobile app. Either way, you will be redirected to the same page, and the process is the same as below.
Step 3: If you are using the website for the first time, click on “New User Registration”
If you are already registered, go to Step 5 below.
Step 4: Enter your details on the User Registration page
Select your nationality, enter your email and create a password. Click on the “Signup” button.
Step 5: Activate your account by clicking the email link
You will receive an email with the activation link. Click on the email link to activate your account.
Step 6: Go to the login page, enter your email id and password
Enter the captcha code (number shown in the image) and click on the “Login” button.
Step 7: On the next page, click on “Register New Request”
Step 8: Enter your travel information
Select arrival border, country of departure, arrival date, and passenger count (if you are travelling alone, the passenger count will be 1). For passengers arriving by air, arrival time is also required. Enter the captcha code and click on “Save & Continue”.
Step 9: On the next page, select visitor type and details
If you choose Qatari/Resident option, enter your nationality, QID number, and date of birth. Then enter the captcha code and click on the “Retrieve” button.
If you choose the Visitor option, you must enter your nationality, visa number, date of birth, full name, passport details, and gender. Those applying for a visa on arrival to Qatar can skip the visa number field.
You should also give vaccination details, any recent COVID-19 infection, and the countries you have recently visited.
Step 10: Attach the required documents
- For residents, a vaccination certificate is not needed if vaccinated inside Qatar.
- For visitors, you will need your passport and flight tickets. A hotel booking from Discover Qatar is also needed for visa on arrival from India, Pakistan and Iran.
For uploading the documents, jpg, jpeg, or pdf attachment extensions are allowed. The attachment size cannot be more than 2 MB per file.
Step 11: Review and save the information
Review the information and make sure it is accurate. Enter the captcha code and click “Save”.
Step 12: On the next page, agree to the terms and conditions and submit the application
Step 13: You will receive a decision by email
After applying, the traveller may follow up and see the status of the application, whether it is approved, or whether any other procedures are required to get the approval. This can be checked on the website’s home page under the “My applications” option.
Once the pre-registration is completed, travellers will be provided with information on the procedures they will have to follow and the checkpoints they will have to stop at upon arrival in Qatar.
Time Required For Ehteraz Pre-Travel Approval
Since you are now required to submit the application at least three days before travel, you are supposed to receive a decision within 1-3 days. The decision is taken for each person within the application individually (in the case of the application for more than one person).
The Ehteraz pre-travel approval will be sent to the email address registered in the user account. You can take a printout to use during travel.
This approval will be automatic and can be downloaded immediately for residents and citizens vaccinated in Qatar.
Ehteraz Pre-Travel Registration Fees
This is a free service and does not require any fees.
Warning: If a traveller submits fake information or forged documents during pre-registration, the passenger’s condition will be re-evaluated upon entry to the country, and the prior decision is not considered.
Ehteraz Helpline
You can contact the Government Contact Center at 109 (Inside the State of Qatar) or +974 4406 9999 (Outside the State of Qatar). You may also email at [email protected].
For health or quarantine-related queries, please call the MOPH helpline on 16000 (Inside the State of Qatar) or +974 4406 9963 (Outside the State of Qatar).
The email id for support related to Ehteraz is: [email protected]
Additional Information
- Travellers must present their RT-PCR or Rapid Antigen Test results and the application approval to the border employee.
- The data of citizens and residents who have completed the website pre-registration will be stored to facilitate the process of submitting new applications.
- For Qatar residents, an exceptional entry permit will not be required if they have valid QID and have left Qatar within the last six months. If the resident has been out of Qatar for six months, they must apply for a Return Permit.
Individuals must ensure that they are updated with any changes in the Entry and Return policy of the State of Qatar through official sources before planning their trip. Please check the MOPH website for the latest Travel Policy for the State of Qatar.
READ NEXT: Qatar Quarantine Rules: Complete Guide
FAQ on Ehteraz Pre-Travel Registration
Is Ehteraz pre-travel registration mandatory for all travellers?
From 1 November 2022, registering on the Ehteraz website is not required for travellers.
When should I submit my Ehteraz pre-travel registration application?
The application should be completed at least three days before your arrival in Qatar.
Can I apply for a family member or someone travelling with me?
Yes, applying for a family member or someone travelling on the same flight is possible. However, the decision depends on each passenger separately based on the requirements and submitted documents.
Related Articles:
- Qatar Visa On Arrival Requirements and Procedure
- Qatar Family Visit Visa Application Process
- Ehteraz Mobile App: User Guide
- Qatar Family Residence Visa Requirements and Guide
- Check Qatar Visa Status On MOI Website
- Qatar Visit Visa Types, Cost, Duration and Requirements
- Drinking Alcohol in Qatar: Important Rules To Know
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I have question about transit of Doha Airport. I will travel from Tokio to Doha and then to Kyiv. Is it required to fill up this form for me, I’m a seaman travelling to home.
Hi Sergiy, This is not required for transit passengers.
Good evening, I am curious about if people are coming from a country that’s kids under 18 are not vaccined yet. It okay right?
Good morning sir
Yesterday evening I did the pre registration for EHTERAZ until now it’s showing under process
Today is my flight at night 10 PM
Can you please help me to know how long will it take for approval
Hi !
I’m a resident of Qatar and I’m returning to Doha after my vacation; my sister is a visitor who is traveling to Doha with me from India.
My pre-registration on Ehteraz is approved but her’s is still pending since she’s a visitor.
Our flight is tomorrow – 08-January-2022 at 8:00 pm (India time).
Please can you help if my sister’s application will be approved before our flight ? We updated the documents yesterday with RTPCR results on 06-January-1022 at 10:00 pm India time.
Her Ehteraz application number is 3622735.
Hoping for your quick response.
Thank you !
Hi Shereen, If you are still waiting, please call 109 (inside Qatar) or +974-44069999 (outside Qatar).
hi
please let me know how long does it taking to receive approval
Hi Arsath, Nowadays the average time is 2-3 days.
I have applied since Sunday (6 Feb) but haven’t received news until now. My flight is on Saturday (12 Feb). What should I do ?
Hi,
I have applied this since Sunday (6 Feb) – but yet to receive update until today (10 Feb) – my flight will be on 12 Feb. What should I do ?
Hi, Let me know is it possible to exit Qatar and come back by on arrival visa(visa change flight). As there is an option salam Air providing to go Oman and come back Qatar by transit.
Please let me know documents for this purpose. There is no immigration in Oman, we just transit through and coming back to Qatar.
Hi Niz, Yes, this is possible. Some travel agencies are arranging packages for this.
what are the required documents to be uploaded?
Need to upload ticket?
Hi Niz, Ticket is needed if you are a visitor.
It’s a shitty website. I’m not able to attach the documents. The “Add” button for uploading the documents has been disabled.
Can anyone please help.
Hi, we tried several Times to register, but we never got the link which is nessasary to do so. We tried to get in contact with qatar embassy Berlin or consulat General in Munich in this matter. No replay, therefore we hat to cancel Our trip to Doha. At least I send an E Mail to qatar minestry of health but also no repley.
Hi, i would like to bring my wife and daughter to qatar by on arrival visa , is that possible to travel non vaccinated daughter with full vaccinated mother , daughter 2 years old only ..!
Hi Zainul Abid, Please call 109 and check for the latest policy as they are implementing some changes.
Hi,
I just want to clarify something about ETA/e-Visas because it’s hard to find concrete details everywhere in the net.
I am a Filipino citizen (Philippines), who is currently a permanent resident in France since 2015.
I wish to go there in Doha, Qatar as a tourist. As per in the Qatar website, I would only need an ETA; however, clicking through links to apply for ETA online, it always say “Under the instructions of the Ministry of Public Health, entry to the State of Qatar for all foreign nationals are temporarily suspended. Hence our visa services will remain suspended till further instructions.”
How do I get an ETA? Are tourists not allowed at the moment in Qatar?
I had signed up in Ehteraz, and I was approved. Is the Etheraz approval equal to ETA?
Thanks!
Hi Rizi, The tourist visa is still not open, but tourists can come on a family visit visa or visa on arrival. ETA service is currently suspended. Most nationalities that required ETA can get a visa on arrival, but unfortunately, the Philippines is not on the list. You can call the government helpline on +974-44069999 to check what are your options.
Looks like if you have Qatari resident permit card than your entry permit application gets approved automatically (instantly). If you are a visitor than it will go UNDER PROCESS. Some people get a response with in 24 hours but some may take longer with no way of knowing if you will be approved before your check-in at the airport.
Yes, you are right. Nowadays you have the option to apply as early as 7 days before travel (without PCR result). This will give more time for approval and less tension.
Am traveling to qatar on 25 /12/2021. On arriaval. And i took the vaccone on 10/12/2021. Am i eligible for two days quarentine or o have to tale 7 days quarentine
Hi Afsal, If this was your second dose, you are eligible for 2 days quarantine. You would be considered fully vaccinated as 14 days have passed after your second dose.
Ehteraz is the worst service ever I have seen for countries. I applied 3 days before travel for family and it was under process and we missed the flight and when I am eligible for visa free entry. All documents were uploaded.
The contact center is useless and they can just create complain tkt. No way to contact with the folks approving Pre registeration. No Transparency, No Responsibility.
Qatar immigration has created a system and they cant manage it.
Hi, I am traveling from Philadelphia Airport USA to Doha, We are 6 passengers. 2 Adults(me & my wife) 4 children ages 7,5,2,1) everyone is visitor. Do we need separate applications or one application on Ehteraz? RT-PCR COVID Test need to be add for Pre- Registration? Pre- Registration will allow me to board on plane ot i have to wait for approval? Usually test took 24 to 48hrs to get results. I’ll get Ehteraz approval before my flight if i upload PCR Test before 24hrs for Ehteraz??So many people missed their flight because they didn’t got approval before flight.
Hello as per new update pcr test is not required to upload for etheraz pre registration but original pcr test report should be shown to airline while boarding also you have to register 3 days before arrival your passport copy vaccination certificate hotel booking confirmation and flight details are required to upload
Thanks Prathik for answering.
Hi Muhammad, As per the new rules RT-PCR Test result is not required for Ehteraz pre-registration. You can do registration up to 7 days before travel. Note that RT-PCR result as to be shown at the time of check-in.
The new update says that we need to apply atleast 3 days prior to the travel date on Pre-travel Registration & copy of RT-PCR need not to be uploaded.
But unfortunately, Pre-travel-Registration is asking for RT-PCR test results.
Someone from my side is travelling tommorow .
Please tell me what to do?
I have pre-registered on ehteraz site and sent to approval the application this morning The flight is tomorrow evening at 6 p.m.
What can I do so that i could the approval until the plane departs?
Could you please help me?
good day,
i have question about the Pre registration of ehteraz at least 3days prior to travel and Rt PCR test should be done within 72hrs of arrival because in ehteraz pre registration i need to upload the negative result of rt Pcr test but the result will be release before the day of my flight and i cannot register 3days before arrival thank you for understanding i hope you can help me
Hi Michael, As per the new rule, RT PCR is not required for Ehteraz travel registration. You have to show RT PCR during check-in only.
Hi, I missed my flight from Dubai to Doha, because my travel permit have not been approved, I applied it yesterday evening and morning was my flight. But still not get approved and I missed my flight today .how long does it take to approve it.
I’m a resident of qatar and I’m bringing my mom n sister who are vaccinated by arrival visa wanted to check if my sister brings his 4 year old child with her. Will it be approved or not and ethraz will approve without vaccine. Since so far there is no vaccine for a 4 year old child. Please advise me as soon as possible with this information since I tried to contact moi n embassy but nobody is giving accurate information.
Hi Flavia, Please call and check with +974-44069998 as still there is some confusion about this.
Hello sir I have applied for ehteraz pre registration but till now it’s not approved any contact number to contact them please send me
Hi Prathik, It is 109 (inside Qatar) or +974-44069999 (outside Qatar).
Traveling my doughter with me
Hi, do I need to per register if I transit through Hamad airport. I have a flight to Doha and then I have a new flight 2 hours later from Doha to my end destination. So I will just stay at the airport while waiting 2 hours. Both flights are Qatar airways
Hi Hasnain, Ehteraz registration is not needed for transit passengers.
Done my EHTERAZ Approval as a Resident for a smooth arrival process in Qatar. Almost 48 hours since I submitted it. Yet to receive any reply/Approval.