Doha Guides Team regularly reviews this article to ensure the content is up-to-date and accurate. The last editorial review and update were on 05 February 2024.
In July 2021, Qatar launched an online pre-travel registration service for travellers arriving in Qatar. The service, known as Ehteraz Pre-Travel Registration, was mandatory for visitors until 1 November 2022.
The Ehteraz pre-registration system for those coming to Qatar aimed to facilitate the arrival process and verify the visitor’s immunity status. Using this online platform, passengers could upload all required documents, such as vaccination certificates and other relevant data, to avoid hassle and long queues at the airport.
This article explains the step-by-step process of how to do the Ehteraz pre-registration and answers frequently asked questions.
- Is Pre-Travel Registration Compulsory for All Travellers?
- Advantages of Ehteraz Pre-Travel Registration
- Documents Required For Ehteraz Pre-travel Registration
- When To Do The Ehteraz Pre-Travel Registration
- How To Do Ehteraz Pre-Travel Registration
- Time Required For Ehteraz Pre-Travel Approval
- Ehteraz Pre-Travel Registration Fees
- Ehteraz Helpline
- Additional Information
- FAQ on Ehteraz Pre-Travel Registration
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NOTE: Ehteraz pre-travel registration should not be confused with the Ehteraz mobile app, which is a different service to be used once you are inside Qatar.
Is Pre-Travel Registration Compulsory for All Travellers?
From 1 November 2022, registering on the Ehteraz website is not required for travellers (visitors and residents). Also, Ehteraz pre-registration is not needed for transit through Doha Airport.
Advantages of Ehteraz Pre-Travel Registration
The Ehteraz pre-travel registration had several advantages:
- It ensured that you meet the required conditions and are authorized to enter Qatar.
- It made your check-in and departure process smooth at the point of departure.
- It ensured quick completion of entry procedures at Doha airport/point of entry.
- Travellers with pre-approval were allowed to use the designated fast-track route and proceed directly to the immigration checkpoint
Documents Required For Ehteraz Pre-travel Registration
To apply for Ehteraz travel registration, the following documents were required:
- Passport copy (for visitors)
- A vaccination certificate issued by the competent authorities in the country departing from (for those who are fully vaccinated and 14 days have passed after the second dose)
- A COVID-19 recovery certificate issued by the approved health authorities in the country departing from (for those who were recovered within a period not exceeding twelve months)
- Two-way airline ticket if you are a visitor applying for a visa on arrival service
- Hotel booking (for the entire duration) through the Discover Qatar website for Indian, Pakistani, and Iranian nationals applying for visas on arrival (requirement from 14 April 2022)
NOTE: All visitors aged six (6) and above should have a negative RT-PCR test result obtained no more than 48 hours before departure or a Rapid Antigen Test (RAT) certificate obtained no more than 24 hours before departure.
However, as per the new rules, this need not be uploaded during Ehteraz pre-registration. Instead, the original test result should be presented during check-in at the airport or during entry at other borders. Minors aged 0-5 years are exempted from COVID testing.
When To Do The Ehteraz Pre-Travel Registration
Travellers must apply through the Ehteraz platform at least three (3) days before arrival to Qatar and submit the required documents.
Please note that the system will not accept your application if your travel date is after seven (7) days. However, you can start filling up the application form earlier and save it for future submission.
It is highly recommended to submit the application 6 or 7 days before travel as there can be delays in approval.
How To Do Ehteraz Pre-Travel Registration
Below are the steps for travellers to do the pre-travel registration on the Ehteraz website:
Step 1: Go to Ehteraz’s official website www.ehteraz.gov.qa
Step 2: Go to Pre-entry Registration; Click on the “Register new request” button
This is a recent update to the page. You can find this section on the left side in maroon colour.
It will take you to this page:
Note: You can also reach this page by clicking on the “Pre-Registration System” link on Ehteraz mobile app. Either way, you will be redirected to the same page, and the process is the same as below.
Step 3: If you are using the website for the first time, click on “New User Registration”
If you are already registered, go to Step 5 below.
Step 4: Enter your details on the User Registration page
Select your nationality, enter your email and create a password. Click on the “Signup” button.
Step 5: Activate your account by clicking the email link
You will receive an email with the activation link. Click on the email link to activate your account.
Step 6: Go to the login page, enter your email id and password
Enter the captcha code (number shown in the image) and click on the “Login” button.
Step 7: On the next page, click on “Register New Request”
Step 8: Enter your travel information
Select arrival border, country of departure, arrival date, and passenger count (if you are travelling alone, the passenger count will be 1). For passengers arriving by air, arrival time is also required. Enter the captcha code and click on “Save & Continue”.
Step 9: On the next page, select visitor type and details
If you choose Qatari/Resident option, enter your nationality, QID number, and date of birth. Then enter the captcha code and click on the “Retrieve” button.
If you choose the Visitor option, you must enter your nationality, visa number, date of birth, full name, passport details, and gender. Those applying for a visa on arrival to Qatar can skip the visa number field.
You should also give vaccination details, any recent COVID-19 infection, and the countries you have recently visited.
Step 10: Attach the required documents
- For residents, a vaccination certificate is not needed if vaccinated inside Qatar.
- For visitors, you will need your passport and flight tickets. A hotel booking from Discover Qatar is also needed for visa on arrival from India, Pakistan and Iran.
For uploading the documents, jpg, jpeg, or pdf attachment extensions are allowed. The attachment size cannot be more than 2 MB per file.
Step 11: Review and save the information
Review the information and make sure it is accurate. Enter the captcha code and click “Save”.
Step 12: On the next page, agree to the terms and conditions and submit the application
Step 13: You will receive a decision by email
After applying, the traveller may follow up and see the status of the application, whether it is approved, or whether any other procedures are required to get the approval. This can be checked on the website’s home page under the “My applications” option.
Once the pre-registration is completed, travellers will be provided with information on the procedures they will have to follow and the checkpoints they will have to stop at upon arrival in Qatar.
Time Required For Ehteraz Pre-Travel Approval
Since you are now required to submit the application at least three days before travel, you are supposed to receive a decision within 1-3 days. The decision is taken for each person within the application individually (in the case of the application for more than one person).
The Ehteraz pre-travel approval will be sent to the email address registered in the user account. You can take a printout to use during travel.
This approval will be automatic and can be downloaded immediately for residents and citizens vaccinated in Qatar.
Ehteraz Pre-Travel Registration Fees
This is a free service and does not require any fees.
Warning: If a traveller submits fake information or forged documents during pre-registration, the passenger’s condition will be re-evaluated upon entry to the country, and the prior decision is not considered.
Ehteraz Helpline
You can contact the Government Contact Center at 109 (Inside the State of Qatar) or +974 4406 9999 (Outside the State of Qatar). You may also email at [email protected].
For health or quarantine-related queries, please call the MOPH helpline on 16000 (Inside the State of Qatar) or +974 4406 9963 (Outside the State of Qatar).
The email id for support related to Ehteraz is: [email protected]
Additional Information
- Travellers must present their RT-PCR or Rapid Antigen Test results and the application approval to the border employee.
- The data of citizens and residents who have completed the website pre-registration will be stored to facilitate the process of submitting new applications.
- For Qatar residents, an exceptional entry permit will not be required if they have valid QID and have left Qatar within the last six months. If the resident has been out of Qatar for six months, they must apply for a Return Permit.
Individuals must ensure that they are updated with any changes in the Entry and Return policy of the State of Qatar through official sources before planning their trip. Please check the MOPH website for the latest Travel Policy for the State of Qatar.
READ NEXT: Qatar Quarantine Rules: Complete Guide
FAQ on Ehteraz Pre-Travel Registration
Is Ehteraz pre-travel registration mandatory for all travellers?
From 1 November 2022, registering on the Ehteraz website is not required for travellers.
When should I submit my Ehteraz pre-travel registration application?
The application should be completed at least three days before your arrival in Qatar.
Can I apply for a family member or someone travelling with me?
Yes, applying for a family member or someone travelling on the same flight is possible. However, the decision depends on each passenger separately based on the requirements and submitted documents.
Related Articles:
- Qatar Visa On Arrival Requirements and Procedure
- Qatar Family Visit Visa Application Process
- Ehteraz Mobile App: User Guide
- Qatar Family Residence Visa Requirements and Guide
- Check Qatar Visa Status On MOI Website
- Qatar Visit Visa Types, Cost, Duration and Requirements
- Drinking Alcohol in Qatar: Important Rules To Know
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Pls help my flight is tomorrow 1pm and my ehteraz saying under process I registered almost 12hours but progress I don’t want to missed my flight tomorrow pls help
I am travelling from Mumbai to Qatar on an on arrival visa on 16.03.22 early morning by Indigo airlines. My ticket is also confirmed.
Can I complete my pre registration now.
Dear Team,
I have applied for Ehteraz pre approval 24 hours ago as i am supposes to travel on 17th March. I am looking for visa on arrival. All my documents including Vaccine certificate (Pfizer Biotech), 1 day hotel quarantine booking is attached. How long this approval will take. Do i need to submit anyother document.
Hi Atif, Unfortunately, nowadays we are seeing a processing delay for most applicants. You can call 109 or +974-44069999 to check the status.
Hi, I am traveling for the first time to Qatar from India on work yearly resident visa. Do I need to select visit visa option or resident visa option for ehteraz pre approval registration.
Also I want to bring my 7 year old daughter along with me by on-arrival visa option.
Hi
My family is travelling next month 1st week and i am resident.
in this case we need hotel booking for thier stay ? i have my rented house
please advise
Thanks
krishnan
Hi Krishnan, Apart from the 1-day quarantine (if travelling from India), you will need a normal hotel booking for Ehteraz approval. You can cancel this booking once they arrive in Qatar.
Hi Prima, You have to choose a visit visa. You can include your daughter in the same application. Make sure your daughter has return ticket.
Hi,
My application was returned 3 hrs before flight departure due to non submission of 3 month bank statement.
Please make sure you submit 3 month bank statement for each passenger with minimum balance of 5000qar.
Hi Sho, Thanks for sharing your experience.
Hi to doha guid team
I have a ticket from Shiraz to Doha and there is a serious problem with Iranian citizens in Ehteraz registration processes that one of items during registration is giving a master or visa card number that due to sanctions Iranian citizens do not have accesses to that and I have a very important exam at 15th March in Doha please help me what can I do about this ?
Hi Pooya, Unfortunately, this is a new requirement. You can call Government Helpline on 109 (+97444069999 from outside Qatar) and ask if there is any workaround.
Hi .. I do have a tenacy contract in DOHA but not notarised but signed from Owner and apartment stamp is there.
Can I use this as proof of accomodation instead of hotel booking for my family visiting me on “Visa on arrival ” ???
Hi Sandeep, You will need a hotel booking for a visa on arrival. You can make an online hotel booking and cancel it once you land in Doha.
Hi
I am Aasma Altaf Chaudhary I have vaccine certificate with my fathers surname Aasma Sharfouddin Shaikh
I have given Aadhaar card for updation now it’s name of my Husband surname Aasma Altaf Chaudhary
Can I get approval if I have different name in vaccine certificate n passport
My passport name is Aasma Altaf Chaudhary
Hi Aasma, You can apply by submitting any other document that proves both are the same person.
Please help me my flight is tomorrow going to qatar. My ehteraz is under process. I dont have enough funds to rebook my ricket again.
Hi where you able to fly? Did you get the approval from the application?
Even though the rules were updated to say that eheteraz applications should be done at least 3 days prior to travel, this rule is not being applied/enforced. Most people are still applying 12 to 24 hours before travel and their applications are being processed with a high priority. Those who apply 3 days before or greater from travel date have a very low priority and often do not receive the approval until the day of the flight. A call to the Ehteraz helpline revealed that there is no bar on applying later than 3 days prior and that these cases are prioritised and they get quick approval within a few hours. Can you please comment
Hi Shantanu, Unfortunately, this is true in some cases. However, not everyone who applies late gets approved. Many people have missed their flights due to late applications. So it is always safer to apply 6-7 days before travel.
I have been downloading Ehteraz app the last 4 days, after filing out all the required information and clicking register button, nothing happened. My flight is on March 12, will I be allowed to check in by the airline if I won’t be able to download it prior to my flight?
Also, I will be staying in my niece’s apartment during my stay in Qatar, do I need an invitation letter from her to confirm that she will accommodate me during my stay? Thank you very much for your help.
Hi Nenita, Ehteraz app and Ehteraz pre-registration are different things. You need to do Ehteraz pre-registration on the website. Please read the above article carefully. If you are trying for a visa on arrival you need a hotel booking (an invitation letter is not enough). After reaching Doha, you can cancel the hotel booking.
Hi,
Can you please provide the office source of this article. Particularly the one which mentions that RT-PCR is not required to be uploaded for Ehteraz Pre-Registration. Thanks.
hi, i have flight to doha from uk on feb 12. i was recovered from covid last january 9 2022. will qatar allow me to get in if it will still show positive in my pcr. should i declare in ehteraz that i had covid last january?also can i send my registration in ehteraz as early as 4 days before arrival.
I am from Pakistan, recently move to Jeddah KSA from Dubai, since Pakistan passport holder have on arrival visa at doha air port, what exactly the requirement flying from Saudi Arabia to Doha and return back to Saudi, vaccination 2 doses moderna did in pakistan 30th july n 30th August 2021 respectively and vaccine certificate attested by ministry of health in pakistan and Saudi authority, i arrived Jeddah KSA on 8th Dec 2022.
My message is not coming on my email
Hi my sister is travelling on Monday from
Pakistan alone and will stay with me can I apply for her pre registration
Bonjour, l’enregistrement pré_voyage ehteraz est elle obligatoire lorsque l’on fait une escale courte (2h) à Doha?
Can we show the contract where its mentioned that accommodation will be provided by company.And no need hotel booking. In case of wife or childrens.
I have applied for registration and included my mother in the application. However only mine is approved and not my mother’s. Do I need to delete name her from the application and resubmit it, so I can travel on my own?
Sir
How much take to approve after submitting all documents in ehteraz pre-registration?
If i didn’t get what should I do?
Please reply me
Buon pomeriggio ,devo imbarcarmi sulla nave msc da doha il 20 gennaio mi viene richiesta la prenotazione alberghiera ma io dovrei essere esente perché la sera dell arrivo devo andare direttamente sulla nave. Come funziona in questo caso?
Hi, You can make a hotel booking and cancel once you reach Doha.
Hello,
I’m from India and my travel date for Doha will be 15-01-2022.. i have taken a visitor visa.. So, i need to take my PCR Test before 48 hours which means on (13-01-2022), but i also need to pre register in ehteraz app atleast before 3 days of travel.. so today is my last date to apply for a ehteraz app.. if i need to apply for today then how can i able to upload my Negative PCR test for pre – registration..
i tried to pre- register in Ehteraz app.. In the Passengers Information i could see the list of documents which i should need to upload, on that lists, its showing me to upload the negative PCR test as well..
I’m totally confused, kindly help me on the same ASAP, since this is my last date to pre register on this Ehteraz app..
Hi
you got the ehtraz pre registration approval… What documents you uploaded…please share the experience u faced
I don’t think u need to upload RT-PCR results now for pre registration . Only it should be kept handy during your travel date. Pls crct me if I am wrong..
Hi Benson, You are right.
Hi Priyanka, Sorry for the late reply. For others in a similar situation, there is no need to upload PCR results on Ehteraz pre-registration now. This has been recently confirmed by MOI. The list of documents is not updated recently.