How to Check, Report and Appeal Traffic Violations in Qatar

How to Check, Report and Appeal Traffic Violations in Qatar

If you have received a ticket for a traffic violation, and if this is the first one, you may feel confused and overwhelmed about what to do next. Fortunately, the traffic violation process in Qatar is straightforward and much easier with online services.

This article explains how you can check, report and appeal traffic violations using Qatar’s Metrash2 app. You can also learn the options to pay traffic fines.

As a Qatar Resident, you can check your traffic violations on your Metrash2 mobile app or on Traffic Inquiries section on the Ministry of Interior web portal.

  • You can pay the fine online using Metrash2 or directly at the Traffic Department.
  • If you feel you have been issued a traffic violation ticket by error, you also have the option to appeal traffic violations online.
  • In addition, if you witness any traffic violation committed by another driver, you can report it online using Metrash2 mobile app.

Let’s see these steps in details:

How To Check Traffic Violations in Qatar

Option 1. Check Traffic Violation Through Metrash

Here are the steps to check traffic violations online using Metrash2 mobile app:

Step 1. Login to the Metrash2 app on your mobile

If this is the first time you are using Metrash2 app, you can check our comprehensive Metrash User Guide.

Metrash 2 Home Screen

Step 2. Under Service tab, click on the “Traffic” icon

Step 3. On the next page, click on “Violation Service”

This will take you to Violation Service page.

Metrash Traffic Violation Objection

Step 4. Click on “Query/Traffic Violations” icon

This will take you to Violations Inquiry page.

Step 5. Enter your Qatar ID number or Vehicle Plate number. Click on “Search”

You can see your traffic violations on this page.

If there are no violations, you will only see the expiry date of vehicle’s registration card (Istimara).

Option 2. Check Traffic Violation Through MoI Website

Step 1. Go to Traffic Inquiries page on Ministry of Interior website

You can access the MoI Traffic Inquiries page here.

Traffic Inquiries Page Ministry of Inerior Website

Step 2. Click on “Traffic Violations” icon

It will take you to Traffifc Violations Inquiry page.

Check Traffic Violations Page MoI Website

Step 3. Enter the Vehicle Number or ID Number

You can search using Vehicle Number, QID Number or Company ID Number. If the vehicle is not registered in Qatar, you can use the last tab named “Foreign Vehicles” to check your violation.

Step 4. Click on “Submit” and the result will be displayed.

How To Pay Traffic Violation Fine

Qatar Residents can easily pay the fine online using the Metrash2 app. Follow the same steps above for checking traffic violations on Metrash2 and then you can see an option to pay the fine. Metrash2 app accepts payments by Mastercard and Visa only.

Another option is to pay on the MoI website. Follow the same steps above for checking traffic violations on MoI website and then you can see an option called “Settlement of Violation”. Click on that and you would be guided to the payment page.

You can also opt to go to the Traffic Department office and pay the fine directly.

How To Appeal Traffic Violations Through Metrash

Metrash2 mobile app has a service that allows the public to contest registered traffic violations against them. You can file an objection within a period not exceeding fourteen (14) days from the date of registration of the violation.

Here are the steps on how to appeal traffic violations:

Step 1. Login to Metrash2 mobile app

Step 2. Under Service tab, Click on the “Traffic” icon

Step 3. On the next page, click on “Violation Service”

Metrash Traffic Violation Objection

Step 4. Click on “Violation Objection” icon

Step 5. Select the violation, click “Next” and confirm the objection

Step 6. After few days you will receive the update on the status

You will receive a reply by SMS within a period not exceeding 30 days from the date of registration of the objection.

If the violation is found correct, the normal procedure will apply and you have to pay the fine. If found incorrect, the violation will be removed.

Important Points To Consider

The following are the important points to note about the appeal process:

  • You can contest a violation only within 14 days of its registration.
  • You cannot contest a violation more than once.
  • The response will be given within 30 days from the date of service.
  • You cannot contest a violation if the fine is already paid.

How To Report Traffic Violations Through Metrash

Metrash2 mobile app has an option called “Communicate With Us” through which you can report different types of traffic violations committed by other drivers on public roads and other places.

Here are the steps on how to report traffic violations:

Step 1. Login to Metrash2 mobile app

Metrash 2 Home Screen

Step 2. Under Service tab, Click on “Communicate With Us”

Step 3. Click on “Traffic

Step 4. Click on “Report Traffic Violation”

Metrash Communicate With Us Steps

Step 5. Fill more details, upload photo of violation and click on “Send”.

Traffic Violations Section of the Licensing Department at the General Directorate of Traffic will verify the information before registering a violation.

Note: To report traffic violations, a clear picture of the violation with the number plate of the vehicle with specifying location and time is required.

MOI Automated Response System

Besides, there is also an automated response system launched by the Directorate on its public service number of +974 234 4444.

The public can inquire about traffic violations, driving licenses, vehicles and number plates, technical examination, service for people with disabilities, traffic awareness, traffic patrols and traffic investigations through this number. The system works 24/7 and calls are received in Arabic and English.

Traffic Services on Metrash

The traffic services through Metrash2 also include those related to driving licenses and the request to obtain and renew them.

Also, there are around 40 services related to vehicles such as transfer of ownership, renewal of Istimara, reserved vehicles, as well as traffic accidents, which can also be registered through Metrash2.

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FAQ on Traffic Violation in Qatar


How can I check traffic violations in Qatar?

You can check your traffic violations on your Metrash2 mobile app or on Traffic Inquiries section on the Ministry of Interior web portal.

How can I pay the fine for traffic violations in Qatar?

You can easily pay the traffic violation fine online using the Metrash2 app or on MoI website. You can also opt to go to the Traffic Department office and pay the fine directly.

Can I get a discount on traffic fines in Qatar?

Yes, for most traffic offences you can get a 50% discount if you pay the fine within 30 days of registering the offence.

How many days does after the offence do I get notified?

Usually it takes 1-3 days before you get notified about the traffic violation.

What will happen if I do not pay the traffic violation fine?

If you do not pay the traffic fine, you will not be able to renew the Vehicle Registration (Istimara) next time.


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