Individuals in Qatar, whether citizens or residents, can enjoy world-class public healthcare services by applying for a Government Health Card (commonly known as Hamad Health Card).
Here is the detailed step-by-step process of how to get a Hamad Health Card, which can be used to access public healthcare in Qatar at subsidized rates. We have also included the steps to use the detailed process on how to use the recently-launched Nar’aakom mobile application to apply for a Health Card online.
About Hamad Medical Corporation
Hamad Medical Corporation (HMC) is the principal public healthcare provider in the State of Qatar, delivering the safest, most effective, and most compassionate care to each one of its patients.
It is Qatar’s premier non-profit health care provider offering front-line medical services such as hospitals and polyclinics across the country. Primary Health Care Corporation (PHCC) operates through primary health care centres distributed into three regions, namely Central, Western, and Northern.
- About Hamad Medical Corporation
- Benefits of Hamad Health Card
- Documents Required for Hamad Health Card
- How To Get Hamad Health Card in Qatar
- How to Apply for Hamad Health Card Online
- Fees for Hamad Health Card
- Working Hours
- How The Health Card Looks Like
- Hamad Health Card Validity
- How To Replace Lost Health Card
- FAQ on Hamad Health Card
Benefits of Hamad Health Card
Having an HMC Health Card is very helpful, regardless of whether it is to complement your private insurance or to ensure proper medical care in the absence of private insurance.
From consultations and blood tests to surgeries and medication, including for mental health, everything is free of charge or heavily subsidized in Hamad and PHCC.
In some cases, consultations or non-emergency treatments may cost extra but will be subsidized for those who hold a valid health card.
Holders of a health card can also have their prescriptions filled at a government-run pharmacy at subsidized rates.
07 APRIL 2021 UPDATE: The Ministry of Public Health (MoPH) has announced that temporarily you are no longer required to provide a health card in order to receive the COVID-19 vaccine.
“When attending your vaccination appointment, please ensure that you have a valid QID and that your Ehteraz status is green. It is, however, still recommended that you register for a health card as it will allow you to access governmental healthcare facilities,” MoPH added.
If you haven’t registered for the vaccine, here is the detailed guide on how to get COVID vaccine in Qatar.
Documents Required for Hamad Health Card
The following documents will need to be submitted along with the healthcare application.
- Valid Qatar ID (original+copy)
- Passport copy
- Passport size photograph
- Copy of a utility bill (phone, water/electricity) to prove where you live*
*If electricity is not under the tenant’s name, you should provide a housing contract attested by Municipality. This is not required for single workers. For single workers, please check the procedure here.
TIP: Make sure to note down or take a photo of your home’s National Address (blue address plate with building, street, and zone numbers) as those details would be required.
- Domestic staff has to submit the QID and Health Card of the sponsor
How To Get Hamad Health Card in Qatar
Below are the steps to get a HMC Health Card:
Step 1: Visit your nearest Primary Health Care Centre
Each area has a designated health care centre and if you are unsure which one is closest to you, call the helpline on 107. Please note that health cards are issued during morning working hours only.
If there are more than one employees, the company Mandoob (PRO) can go to Hamad Hospital and apply on behalf of the employees.
Step 2: Fill-up the healthcare application
You will be given a simple application form where you have to fill-up basic details like Name, Qatar ID number, National Address (building, street, and zone numbers), Phone Number, etc.
Step 3: Submit the documents
Submit the required documents listed above.
Step 4: Pay the required fee
Usually, the payment is accepted only via debit/credit card. However, it is better to carry cash also as some clinics often ask for cash payment. Here is how much Hamad Health Card costs.
Step 5: Collect your health card
The health centre will either issue your card immediately or ask you to return it within a few days to collect it.
How To Get Hamad Health Card for Single Workers
For single/bachelor workers, Qatar Red Crescent is offering this service at Mesaimeer Workers Health Center near Abu Hamour Religious Complex.
20 MARCH 2021 UPDATE: The health cards service at Mesaimeer Workers Health Center is available from Sunday to Thursday 7 am to 2 pm. Tokens are being distributed from 6.30 am. It is better to reach early as the daily number of tokens is limited and there is high demand at this centre.
After submitting the documents (QID copy, Photo) and QR 100 (cash only) you can collect the card after a few days. The contact number of the Health Card Section is 40408513.
How to Apply for Hamad Health Card Online
PHCC has recently launched Nar’aakom (Naraakom), a bilingual mobile application that provides comprehensive healthcare management via smartphones.
Nar’aakom mobile app has an option to apply for Hamad Health Card online. Here are the steps on how to do that:
Step 1: Download Nar’aakom mobile app from App Store or Google Play Store
Step 2: Open the app, and select the language (English or Arabic)
Step 3: Login using National Authentication System (Tawtheeq)
If you do not have an account yet, you can create one by following the instructions on app screen.
Step 4: Select “E-Services”
The E-Services option is shown on the bottom part of the application window.
Step 5: Select “Apply for Health Card”
It would be the first option on the next page
Step 6: Fill-up the details required
Step 7: Upload the required documents
Step 8: Follow the instructions on how to collect the card
After submitting the documents you will be issued a health card number which can be used for initial services.
Fees for Hamad Health Card
Below are the fees for obtaining Hamad Health Card:
|Expatriate Residents (adults or children)||QR 100|
|Qatari Citizens (adults or children)||QR 50|
|GCC Citizens (adults or children)||QR 50|
|Domestic Workers||QR 50|
NOTE: Children born in Qatar can access medical facilities for free for the first year.
The health card application along with your documents can be submitted only from 7.30 am until 2 pm on weekdays.
How The Health Card Looks Like
The Hamad Health Card is a regular size card with the following details:
- Health Card Number (H.C. Number)
- Date of Birth
- Qatar ID Number
- Blood Group
- Health Center Code
- Date of Issue
- Important Medical Data
- PHC File Number & File Location
Hamad Health Card Validity
The card is valid for one year for expatriates and has to be renewed every year. There is no penalty for not renewing the card.
Here is a detailed step-by-step guide on how to renew the Hamad Health Card online. The card can also be renewed at your local PHCC during morning hours.
Please note that the Health Card does not have the expiry date printed on it. The expiry date is updated in the online system. Even after you renew the card, you will not be issued a new card and you can continue to use the old Health Card.
You can check the validity of your health card by going to this link on Hukoomi website.
How To Replace Lost Health Card
For replacement, you have to contact your health centre with your Qatar ID. You can also request for reprint online by going to this link.
If you lose your Health Card but it is still valid, you will have to pay QR 100 for a replacement. If you lose it and it has expired, you will have to pay QR 200 for a new health card.
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FAQ on Hamad Health Card
Can visitors to Qatar get Hamad Health Card?
No, Hamad Health Card is only issued for Qatar Residents, Qatari Citizens and GCC Citizens.
Is it compulsory to take Hamad Health Card?
Hamad Health Card is not mandatory if you are comfortable with private insurance. However it is highly recommended as it would be useful in case of an emergency.
Is healthcare free in Qatar?
Qatar’s public healthcare system provides most of the consultations, medications, medical tests and even surgeries free of cost or at heavily subsidized rates.
Where can I apply for a Health Card in Qatar?
Citizens and residents of Qatar may apply for a health card to access services at any of the Hamad Medical Corporation’s healthcare facilities or hospitals.
How can I apply for Hamad Health Card online?
You can apply for a Hamad Health Card online using the Nar’aakom mobile application launched by PHCC.
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