Tawtheeq Qatar National Authentication System (Guide 2021)

With several government entities in Qatar moving towards online platforms and digital services, it is important to enhance the electronic authentication and verification tools.

In 2019 Qatar launched the “Tawtheeq” National Authentication System (NAS) to unify the online user access for various government services.

Table Of Contents

What Is Tawtheeq?

Tawtheeq Qatar Logo

Tawtheeq is the National Authentication System (NAS) launched by Qatar’s Ministry of Transport and Communications (MOTC). It provides methods for unified access to various government e-services smoothly, safely and quickly.

With Tawtheeq, users can access several e-government services using the same username and password thus saving time and effort and delivering the services faster.

Nowadays you need Tawtheeq to access a number of services like Registering for COVID-19 Vaccine, Applying Exceptional Entry Permit etc.

What Are The Benefits Of Tawtheeq?

Tawtheeq offers numerous advantages to both digital service providers and users. These include:

  • User online-registration, user verification, and unified access.
  • Single username and password with multi-factor authentication or a smart ID card.
  • Digital-signature service for users to easily sign their government transactions.
  • The system simplifies the process of connecting government entities with the service via standard protocols.
  • Secure access to e-services

Enhanced Online Security With Tawtheeq

Tawtheeq is a digital identity verification function. It provides safe authentication consistent with world best practices in information security.

It also offers appropriate solutions to constraints that government entities face while developing their digital services such as the difficulty of verifying user credibility online during electronic transactions and the vulnerability of digital identities to theft or hacking.

Requirements for Tawtheeq Registration

Requirement for registration are as below:

  • Citizens & Residents: Qatar ID + Qatar Mobile Number
  • Visitors & Users Abroad: Email ID + International Mobile Number
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If you are inside Qatar and do not have a Qatari mobile number, you can call 109 to activate.

For visitors and users abroad account will work automatically.

How To Create A Tawtheeq Account

Here are the steps on how to create a new user account on Tawtheeq (National Authentication System) website:

Step 1: Go to NAS website self service page

Step 2: Click on “Register”

Tawtheeq Qatar Home Screen

Step 3: Select the Account Type

Choose “Qatar citizens and residents” (unless you are a visitor or business representative).

How to create a new account on Tawtheeq Qatar Portal

Step 4: Enter your Qatar ID and mobile number

Enter the captcha and then on “Continue”. After this you would receive an OTP verification code on mobile.

If the mobile is not under your ownership, your account will be created but not active and you have to contact the call centre on 109 to activate your account.

How to create a new account on Tawtheeq Qatar Portal - Step 4

Step 5: Enter the verification code received on your mobile

After entering the verification OTP, click on “Continue”

How to create a new account on Tawtheeq Qatar Portal - Step 5

Step 6: Fill in your personal details

Details include Nationality, Name, Date of Birth, Gender, National Address, P.O.Box and Email ID. Click on “Continue”. You need to fill the name in any one language (English or Arabic) only.

How to create a new account on Tawtheeq Qatar Portal - Step 5

Step 7: Set a password

Re-enter the password and click continue.

Tawtheeq Qatar Password Screen

Step 8: Confirmation message

Your Tawtheeq account will be activated after this step.

Tawtheeq Confirmation Screen

What To Do If Tawtheeq Qatar Account Is Suspended

If your Tawtheeq account has been suspended due to any reason, here is what you need to do:

Step 1: Go to NAS website self service page

Step 2: Click on “Unsuspend Account”

Tawtheeq Unsuspend Account Screen

Step 3: Enter your Qatar ID and mobile number

Enter the captcha and then on “Send verification code”. After this you would receive an OTP verification code on mobile.

Tawtheeq Unsuspend Account Screen 2

Step 4: Enter the verification code received on your mobile

After entering the verification OTP, your account will be reactivated.

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How To Reset Tawtheeq Qatar Password

In case you forget your Tawtheeq account password, here is what you have to do:

Step 1: Go to NAS website self service page

Step 2: Click on “Reset Password”

Tawtheeq Reset Password Screen

Step 3: Enter your Qatar ID and mobile number

Enter the captcha and then on “Send verification code”. After this, you would receive an OTP verification code on mobile.

Tawtheeq Reset Password Screen 2

Step 4: Enter the verification code received on your mobile

After entering the verification OTP, you can set a new password for your account.


Tawtheeq Qatar Mobile Application

Tawtheeq has a mobile app that offers a secure one-time password (OTP) generation on your mobile device, and allow single tab authentication approval. The Tawtheeq app can be downloaded from Google Play Store or App Store.

When launching the application for the first time you need to register your device by login into your Tawtheeq account and follow the on-screen instructions.

Tawtheeq Qatar Mobile App

You can approve log-in to your account when your device is connected to the Internet or generate OTP if you are offline.

Tawtheeq app requires access to the phone and location to identify the user device ID and location.

Tawtheeq Qatar Helpline

Government Contact Center Hotline 109 offers support services for the public and answers their enquiries relating to all government services.

For further information, you can also contact the Ministry of Transport and Communications on (+974) 44069996 or via email address [email protected].

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