How To Change Hayya Card Application Details Online (2022)

All FIFA World Cup Qatar 2022™ fans are required to obtain a Hayya card (Fan ID) to attend matches. The Hayya card will act as an entry permit to stadiums and provide free access to public transportation. Applying for a Hayya card will also provide Hayya Entry Permits to international fans coming to Qatar.

The Hayya card application process is entirely online and there are chances that you may be required to make some changes to your application, even after approval. Many applicants have doubts such as:

  • How to change Hayya card name
  • How to change Hayya card passport details
  • How to change Hayya card passport number
  • How to change Hayya card category
  • How to change Hayya card accommodation
  • How to change Hayya card ticket number etc.

Most of these issues can be resolved by editing the Hayya Card application online. Here is a quick guide on how to change Hayya card application details online.

Conditions for Updating Hayya Card Application

  • A Hayya card application can only be updated once it is approved or rejected.
  • You are only allowed to EDIT the information of the respective application with the same individual’s details.
  • If you edit an approved/ rejected application with a second individual’s details, it will result in the immediate cancellation of both applications.
  • You must use the ‘add dependent feature‘ to add new applicants (children below 18 years of age) who wish to apply for a Hayya Card.

How To Change Hayya Card Application Details

The steps below are assuming that you have already applied for the Hayya card and it was either approved or rejected. If you haven’t applied yet, please see our guide on how to apply for Hayya card.

You can also do this if your Hayya application status is pending accommodation or pending payment (in case of non-match ticket category).

Step 1: Go to Hayya Portal website

Here is the link to the Hayya portal:

Hayya Website Home Page

Step 2: Click on “My Hayya” button

Hayya Portal My Hayya Button

Step 3: Login using your Hayya account details

You will need your email address and Hayya account password. Once you click on “Sign In”, you may be asked to verify signing using OTP sent to your email ID.

Hayya Login

Step 4: Click on your profile icon and select “My Hayya”

You can find this near your name on the top right. “My Hayya” can be accessed from the drop-down menu.

My Hayya Link

Step 5: Click on “Action” and select “Update Application”

You can find the “Action” menu on the right side of your Hayya profile.

Change Hayya Card Application Details

Step 6: Agree to the conditions

Read the conditions carefully and click on “Ok, I understand”.

Edit Hayya Application Agree

Step 7: Make your changes

You will be taken to the Hayya application form which you submitted earlier. You can make the necessary changes here and submit it again.

Your changes will be reviewed by the Hayya team and approved after verification. Note that this may take a few days in some cases. So please be mindful if you are making any last-minute changes.

For support or more info, please send an email to [email protected] or call international support at +974-4441-2022 (or 800-2022 within Qatar).

Related Articles:

  1. How To Get Qatar World Cup Souvenir Tickets Printed
  2. How To Get Hayya Entry Permit To Qatar
  3. How To Validate Hayya Card Pending Accommodation
  4. How To Get Hayya Card Without Match Ticket
  5. How To Apply UAE Visa for Hayya Card Holders
  6. How To Get Free Oman Visa for Hayya Card Holders
  7. How To Get Free Saudi Visa for Hayya Card Holders
  8. Al Bayt Stadium Guide

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  1. Hi my hayya card was rejected because my photo was not compliant standard and I resubmitted it before making any change ,is now a week still pending will you help please

  2. well i want to deactivate my hayya card, so that i can apply for working visa, there anyone with details on how to go about it, have tried hayya customer care but all is in vain. [email protected]….kindly respond to that mail

  3. Dear hayya team,
    Actually my hayya card rejected and I resubmitted many time .but still rejected .my maximum number of resubmition exceeded so I can’t resubmit again so kindly cancel my application for resubmitting hayya card again.

    Hayya card no:FI9105727128
    Passport no:U9058485
    Kindly do needful as soon as possible

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