Qatar’s Government Communications Office (GCO), in cooperation with the Ministry of Administrative Development Labour & Social Affairs, has launched an automated WhatsApp messaging service to clarify Qatar’s labour laws and regulations for employers and employees.
Whatsapp Service for Qatar Labour Law
The new, free service is a helpful source of up-to-date, reliable information for employers and expatriate workers about their rights, Qatar Visa Centres, and answers to the most frequently asked questions about Qatar Labor Law.
This 24-hour information service is an automated chatbot in six languages: Arabic, English, Urdu, Hindi, Nepali, and Malayalam.
How to Subscribe to Whatsapp Service for Qatar Labour Law
You can subscribe to this free service by adding the WhatsApp number +974 6006 0601 in your phone contacts, and then sending ” Hi ” as a WhatsApp message.
The service can also be easily activated by clicking on this link: https://wa.me/97460060601?text=Hi
Once you activate the service by sending a Hi, it will allow you to select from six languages.
- 1 Arabic
- 2 English
- 3 Urdu
- 4 Hindi
- 5 Nepali
- 6 Malayalam
Choose one of the following options by typing the number in front of it. For instance, type 2 for the English language.
Next, you will get the option to choose from relevant topics like:
- Know your rights
- Apply through Qatar Visa Centre
- Complaints
- Application status
- Key Question & Answers
- Important numbers
For example, if you want to select the option “Know your rights”, type 1 and send the message. It would show the following options:
- 1 Full removal of exit permits for expatriates
- 2 The removal of No-Objection Certificates
- 3 Minimum wage of QAR 1,000
- 4 Wage Protection System
- 5 COVID-19 regulations
- 6 Restriction on summer working hours between 15th June and 31st August
- 7 New measures to prevent passport confiscation
- 8 Joint committees
- 9 Labour inspection Policy and occupational safety and health
- 10 Shelters
Further, if you type 1 and send the message, you will receive a brief explanation about the removal of exit permits:
- Full removal of exit permits for expatriates
- Exit permits were removed in 2018 and expanded to include all workers in 2020.
- The only exceptions include members of the armed forces and a number of the company’s workforce in special roles.
- To protect the rights of both employers and domestic workers, they must notify employers at least 72 hours before their departure.
- The law states that expatriates have the right to leave the country temporarily or to depart from the country permanently during the validity of the labour contract and without first obtaining permission from their employers.
- The employer also has the right to submit a prior reasoned request to the Ministry of Administrative Development, Labour, and Social Affairs, including the names of those whom they deem necessary to obtain prior approval before leaving the country due to the nature of their work, provided that it does not exceed 5% of employees.
You can go back to the previous menu by typing 0.
The below video from Qatar Government Communications Office has a brief introduction to the WhatsApp Service for Qatar labour law:
“An automated WhatsApp messaging service has been launched today by Qatar’s Government Communications Office (GCO) in cooperation with Ministry of Administrative Development Labour & Social Affairs, to provide clarity for employers and employees regarding Qatar’s labour laws and regulations,” GCO tweeted.
“We were encouraged by the high numbers of people using the GCO’s Coronavirus Information Service on WhatsApp and saw an opportunity to do something similar for our labour reform program,” the GCO said.
“We recognize how important it is to raise awareness of our labour laws and regulations using various channels. By providing this information on a popular platform in multiple languages, we believe the WhatsApp service will become another useful resource to keep people informed across the country,” added the GCO.
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60060601This number not available no any responses i complaint labour court 4month running case letter sent comitee to and total months running cas but no any responses no clear cas
hame Bulaya tha driving ke kam me Bakri ka kam karva raha hai khane ki dikkat paise bhi nahi deta aur maarta bhi hai
Hi Mohammed, Please call Ministry Helpline 16008.
I would like to ask if I going home and not finish the contract. Because my employer tell me i will pay them.
Hi Tintin, This will depend on how long is your contract and how long you have completed it. Usually, you are required to compensate for visa expenses if you resign during the probation period or the first few months.
Good day!
I would like to ask if I need to pay the sponsorship if I resign under probitionary period ?
Hi Luzviminda, If you resign under probation, you or your new employer can be asked to share the visa expenses.
My qid is getting cancel due to some reason unethical behaviour my company has not filled complain in police they just said no gratuity no NOC they said they will cancel my QID in this case can i come back asoon as my QID get cancel i got a new job offer already kindly guide
Hi Heman, If QID is cancelled and there is no police complaint you can get new visa.
I need a help
my boss mistreat me she always called me bad names I do work over no food please help me she even closed her house now I’m out of house plz😢😢
Hi Naomi, Please contact the Labour Department helpline on 16505 or 44068979.
give me the direction to follow up the complaints already apply online.
Complain number :
CAS-0000079751-W2N7J3.
Demands:
Monthly wages due,Leave allowance,Promotion,Performance Evaluation,End of service gratuity
Hi Sumith, It depends on which platform you filed the complaint. You can call Ministry of Labour helpline at 16505.
Is this number still working? but as i noticed that this given number is not working. Could you please let me know either its working or not?
Hi Pushpadeep, It seems the number doesn’t work now. If you are looking for a labour complaint, see this article: https://www.dohaguides.com/labour-complaint-in-qatar/
Salamalaikum mam/sir my sponsor in Qatar I’m work in there house almost 5 years and 8 months but they not give my bonus or what I say my indimity I’m finish contract in my employer.
Sir
Where can i complain if my employer is not providing job and salary? And also not providing with the required documents to change employer?
Hi Dimey, Either you can directly go to Labour Department or file online complaint through Unified Platform for Complaints and Whistleblowers. Online complaint may take time to process.
Sir,
Please let us know what documents is exactly required from current sponsor to change visa with new sponsor.
Hi Asif, Please check: https://www.dohaguides.com/how-expatriates-can-change-job-in-qatar/
Mashallah
I love qatar
Documents confiscation, it’s been 1 yr and 4 months, my office holds all my documents, my passport, my ID card, my ATM card, and my medical card, and still not been vaccinated and delayed salary upto now am not paid my salary, the company is CleanTech services, kindly assist.
I also don’t have eterz
Hi Jacqueline, For assistance, please contact the Ministry of Labour on the number 16008.
When the case goes to DSC it takes 5 months or more to be heard in court again you have to follow it while in court….i am in the room without food en am not working…i can even die of hunger…its better i get deported en banned if possible coz life here is stressful..my family is all stressed without food en essentials,i have gone to various offices Buh people there are so tough,u can’t explain anything to them…Am so disappointed i can even kill myself…i just wonder how a government office calls a company representative en he/she doesnt attend when even in a barbaric country like Uganda no one does that…
I want to be deported….am tired of this long court process here,i don’t want to drink or fight so as to go home…i want to be banned for good..
My brother is working with a well known politician company name security innovation and from the raise took effect over a month now and we still no get out raise as yet can you explain why are try to call them for my brother thanks
I have three years experience in driving at Dubai .. I have Dubai driving license and I will like to work at Qatar