In 2015 Qatar Government introduced a new system called the Wages Protection System (WPS), which ensures that all private companies pay their employees the agreed salaries regularly on time.
This article explains how the WPS works and how employers can implement it to pay their employees.
- What is WPS Qatar?
- What type of business is covered under the WPS system?
- How does the WPS system work?
- Monitoring by Ministries
- WPS Pages of Major Banks in Qatar
- FAQ on Qatar’s WPS
What is WPS Qatar?
Wages Protection System (WPS) is a comprehensive electronic system initiated by Qatar’s Ministry of Administrative Development, Labour & Social Affairs (MADLSA) and Qatar Central Bank (QCB). The system monitors and documents the process of worker salary payments.
Under WPS, salary files will be processed through the WPS account to credit all salaries to the employees’ bank accounts/pay cards.
What type of business is covered under the WPS system?
The WPS system will apply to all private companies – as they are covered by Labour Law No. (14) of 2004.
Embassies, QFC entities, Government and Public sector organisations are not included under this system (Note: Exceptions need to be validated by MOLSA)
How does the WPS system work?
Here is a step-by-step guide on how the system works :
Open bank accounts for all employees
- Qatar Central Bank has issued circulars to all banks and financial institutions in the country to open accounts for workers with valid ID cards.
- Register a new WPS account with a local bank. The enrolment form will be available online or at the bank. Submit the form with a copy of the company registration and computer card.
Company prepares employees’ data
- Companies must make CSV files to save data in a table-structured format. This is also called SIF (Salary Information File).
- The tables will carry workers’ names, QID, account numbers (IBAN), and payable salaries in serial numbers. Check with your bank for the exact format.
- Some banks have online tools called SIF (Salary Information File) Generators, which can be used to prepare this document.
- CSV files can also be prepared in Microsoft Excel. After saving the Excel file for future editing, save a copy as Comma Separated Values (.csv).
- Name the CSV file per the standard format and share it with the bank through the bank portal or whatever other format is agreed with the bank.
Company transfers salary
- A company will transfer the salaries of its WPS-beneficiary workers to its bank before the due date.
Bank checks balance and transfers to workers’ accounts
- The bank will check the data and whether the firm has sufficient balance in its account.
- If the balance is sufficient, the bank will credit salaries to workers’ accounts and notify them.
- If the balance is insufficient, the bank will return to the company.
Monitoring by Ministries
All banks in Qatar have automated systems to transfer worker wages under the WPS. This automated system is so that the Ministry of Administrative Development, Labour & Social Affairs (MADLSA) and the Ministry of Interior would be able to actively monitor and ensure that all WPS-beneficiary workers are paid salaries.
The ministries would simply insert a ‘Card Number’ of a company in their computer systems, and immediately the screen would show the number of workers in its employ, their salaries and whether or not they have been paid.
The labour ministry has a dedicated inspection unit to monitor companies and ensure they comply with the WPS. Inspectors, rigorously trained in their job, would catch violations if any, and take the violating company to task.
- All companies must pay their workers through the WPS within seven days of the due date.
- Delays will be punished, and reconciliation would be possible only if a complainant (worker) takes his complaint of delayed payment back.
- Non-compliers can even be prosecuted, as per the amendment to the labour law.
Who is responsible for an employee’s WPS?
All companies must register their employees with WPS. It is the employer’s responsibility to ensure all personnel information is correct, particularly salary details.
There will be no grace period for new joiners. However, one month is given to arrange each employee’s visa and bank account. The employer is responsible for opening a bank account for its employees.
Punishments for non-compliance with WPS
Companies’ failure to abide by the rule would make them liable to punishment, including denial of work visas and refusal to endorse workers’ job contracts.
Companies may face fines of up to QAR 6,000 per infringement, and company managers could face imprisonment if the system is not implemented as per the regulations.
Failure to comply or submission of incorrect filings could lead to company visa restrictions, reduced or blocked visa quotas, and the company being banned from future hiring. The procedure to address any contraventions will require visits to the MADLSA and proof that the WPS has been applied effectively and correctly.
WPS Pages of Major Banks in Qatar
Ahlibank WPS Page
Barwa Bank WPS Page
Commercial Bank of Qatar CBQ WPS Page
Doha Bank WPS Page
Qatar Islamic Bank – QIB WPS Page
Qatar International Islamic Bank – QIIB WPS Page
Qatar National Bank – QNB WPS Page
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FAQ on Qatar’s WPS
What is WPS in Qatar?
WPS is a fully integrated and centralized solution for collecting, storing and providing the data about payments of employee wages made through bank transfers (No cash, no standing orders, no cheques or drafts) only.
Is WPS Mandatory?
WPS registration is mandatory for all companies. (Embassies, QFC entities, Government and Public sector organisations are exempt)
Can we register for WPS in more than one bank?
Yes, you can register for WPS in multiple banks, provided you process your employee salaries in more than one bank.
Should the final settlement be through WPS?
Yes. It will ensure that settlements are cleared, and the Ministry will not expect the relieved employee’s salary the next month.
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22 thoughts on “Wage Protection System WPS Qatar: Complete Guide (2023)”
Sir… once failure on wps system….then how to recover..and how many months to pay salary for remove ban…
good afternoon, our employee resigned last day of worked October 23, 2021
she was paid her salary, she change of sponsorship by February of 2022 is her previous employer need to transfer Salary on her account with zero balance just to reflect that the same number of employee in the ADLSA system match and stop transferring until approved new employer sponsorship? thanks
I was working with ESS COMPASS GROUP for 10 months but i later changed sponsorship, to Certis GSS. But the company didn’t paid me last month which i worked for. Claiming that i submitted my resignation letter less than two weeks, instead i have submitted my resignation letter less than a month. Now i don’t know what to do because i followed the ADLSA. I need your help,thank you.
Hi Kamugira, For labour disputes, you have to contact the Ministry of Labour. Please check: https://www.dohaguides.com/labour-complaint-in-qatar/
My case is almost 1 year and 5 months now . I always going there in labour court and committee they always told me comeback after 10 days until now nothing happen until i talk one staff there he said he cannot do anything coz my sponsor didnt answer the call. I thought they will help me but nothing happen i change my sponsor but the old company didnt pay my salary . I have to much loan becuase of them and until my brother die i didnt send money for him becuase of my Old company.and i dont understand why committee 1 is like that. Huhuhuhu 😭
Sir it is not mandatory to the company to give payslip to it’s worker? According to our hr is not mandatory because we’re request ing for payslip.we didn’t receive every any payslip.
so why are salaries still late? the company has deposited the money but employees accounts are empty? qatar banks are so incompetent..
I am working in Qatar as a Driver
Now my 5 month finished in Qatar
I am working in kitchen as a Delivery driver
My company give my salary in hand Cash they don’t make my ATM and health card
And salary month finished after 15 days I wait for salary
They provide car for delivery but no documents
And they are keeping my passport i am asking 4 times they didn’t give.
now what I do
How to make a complaint abt non salary payments ?????
It is not happening in a perfect way now. Most of the companies are not obedient to this law.they found loop holes and not paying to tge employees
Would like to know if the expatriate partners also shall be included in the payroll under WPS being they need not be considered as employees but as employers.
We have an online wps salary software. It helps you to just upload your workers or staff time sheet with just 9 details and download pre configured sif files to upload to bank system. For more details please contact 74414501 or [email protected]
When will the law be implemented? What about the companies who are paying salaries 20 days late??? Is this law really applicable?If yes, then how are some companies escaping? Can you please throw some light on it.
Hi Hafsa, The law is already implemented and it is must for all companies. Those who don’t follow this will be fined during regular inspection or if any employee makes complaint. Still it would take some time to be implemented by all.
I respect the Qatar, It is a great benefit full law for expatriate. when it will implement?
Still some companies didn’t transfer December salary.
If a company has one or two employee will this law is applicable, all the companies are under same roof ? Whose responsible to open a bank account company or individual. One of my friend tried with all the banks in Doha to open a account though he have all the documents. the reply from banks are Salary should be more than 4000QAR / Month.
Qatar labour law details are uncleared. Like balance of annual paid leaves in final settlement are only on basic or plus HRA. How are where to get detailed Qatar labour law copy in English. Please assist.
Where should i complain because until now we didn’t receive our salary for the month of November, the company said WPS problem thats why im reading this article
when is the due date?
Hi Romel, The deadline ended on 2nd November 2015.
If it is implemented properly, should be a great move by Qatar.
Respect the Labour law ministry of Qatar ! Provide like that salaries in bank accounts for house drivers also. House drivers also want salaries in bank account. Please grant permission for them. Thank you.