NOTE: This article is about the FIFA World Cup Qatar 2022™ and has not been updated after December 2022.
All international fans attending FIFA World Cup Qatar 2022™ must give their accommodation details during their Hayya Card application process. However, this may not be possible for fans visiting Qatar for one day. In this case, they can request a Match Day Visit pass on the Hayya portal.
This article will explain how international fans can apply for Qatar World Cup Match Day Visit pass on the Hayya application portal.
What is Hayya Card
A Hayya Card is a mandatory Fan ID for everyone attending the FIFA World Cup Qatar 2022™. It will provide an entry permit for all international fans to the State of Qatar. International and local fans will also need a Hayya Card for stadium access, free public transportation etc.
Everyone who has purchased a FIFA World Cup match ticket is required to apply online for a Hayya Card. The application process is now open, and thousands of fans have already secured their Hayya Cards.
Apart from the match ticket, one important requirement for the Hayya Card is accommodation. International fans have to specify where they will be staying during their visit. They can either book hotels or apartments online using the official accommodation agency. They can also stay with family and friends in Qatar who have registered to host guests.
Their application will be approved only after their accommodation details are entered and validated.
However, there may be visitors from nearby countries or neighbouring GCC countries (UAE, Saudi Arabia, Oman, Kuwait and Bahrain) who want to visit Qatar for one day to watch a match. For such visitors, the organizers have introduced the option to apply for a Match Day Visit pass.
What is Match Day Visit
Match Day Visit is an option through which international fans can visit Qatar for less than 24 hours, thereby saving on accommodation costs. This can also be used by fans using the Match Day Shuttle services offered by various airlines.
Fans who have applied for Hayya Card can complete their application process by entering their travel details on the Hayya portal.
Requirements To Apply For Match Day Hayya Card
The following are the requirements to apply for a Match Day Hayya Card:
- You should be an international fan with a match ticket.
- You should have applied for Hayya Card using your Passport.
- Your application status should be “Pending (Accommodation Confirmation)”.
- You should have travel plans with less than 24 hours of stay in Qatar.
How To Apply Hayya Card For Match Day Visit
The first step in applying for a Match Day Visit is to make a regular application for Hayya Card. We have compiled a detailed guide regarding the same. Click here to learn how to apply for Hayya Card.
Since you have not entered the accommodation details, your application status after this will be “Pending (Accommodation Confirmation)”. Follow the below steps to apply for a Match Day Visit:
Step 1: Log in to Hayya Portal using your email and password
The Hayya Portal can be accessed at https://hayya.qatar2022.qa/
Step 2: Click on the “Accommodation” button on the top right
Step 3: Select “Visit on Match Day” from the drop-down menu
Step 4: Accept the Liability Statement on the next page
Step 5: Complete the details of your Match Day Visit
- Select the name of the applicant from the dropdown list.
- The Digital Hayya Card Number will be automatically filled.
- Select the country of departure.
- Select the arrival border (airport or land border).
- Enter the expected arrival date and time.
- Enter the expected departure date and time.
Note that the period between arrival and departure should be less than 24 hours.
Step 6: Click on the “Submit” button
Your application will be processed, and you will receive the updates in your registered email.
Here is a video explaining the Qatar World Cup Match Day Visit:
Validity of Match Day Visit
The Match Day Visit request will be valid for 24 hours from your time of entry to Qatar. Any stay beyond this will be subject to fines and penalties.
What if you what to extend your stay in Qatar?
Either before your arrival or within 24 hours of arrival, you can book accommodation in Qatar or arrange a stay with your family and friends. In this case, your family member or friend in Qatar needs to register as your host via the Host Family & Friends option on the Hayya portal.
You cannot make any changes once 24 hours have passed after you entered Qatar.
Submitting Match Day Visit Requests for Others
The primary applicant has to submit Match Day Visit requests for their dependents. Note that dependents are defined as children under 18 years. For spouses and children over 18 years, they should have their own Hayya account and make the request through that.
In case of any questions regarding the digital Hayya Card or delay in processing, you can call 800 2022 (Qatar) or (+974) 4441 2022 (International).
Frequently Asked Questions
What happens if I enter on Match Day Visit and do not leave within 24 hours?
If you overstay the permitted 24 hours in Qatar following your arrival, you will be subject to significant fines and penalties.
How many Match Day Visit requests can I make?
An applicant can make only one Match Day Visit request at a time.
Can I change my Match Day Visit details after entering Qatar?
No. You cannot delete or submit a new Match Day Visit request once you are physically in Qatar.
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ladies and gentlemen,
We will have a 10 hours stopover not before not after but on 23rd December. We wont stay the night. Is it possible for us to visit Doha? is there any possibility for us to get in? Match day visa is not available since the World Championship is over.
Please help me.
Hi Joris, Hayya is required till 22 Dec 23:59 only. So you can get a visa on arrival (if eligible) on the 23rd. You can also check with Qatar Airways if they have any layover packages.
DEAR DOHA GUIDES TEAM, AS WE JUST SHOWING OUR COMPLAINING WE HAVE ALSO TO SHOW OUR THANKFUL TO YOUR GREAT TEAM AND GREAT SYSTEM IN THE ORGANIZATION OF YOUR QUICK RESPONSE FOR REPLYING EVERY REQUEST, REALLY I SO PROUD OF YOUR ASSISTANCE AND YOUR SUPPLY CHAIN, HONESTLY WE ARE VALUED ALL OF YOU
Hi Doaa, Thank you very much for your appreciation. It really means a lot to us.
Hope your Hayya issue has been resolved.
Dear Doha Guides Team, thanks for your kind replying and my status still pending for me and my husband , and i am waiting the positive answer, even it will come positive or negative, the good point of the matter is the way of your dealing IT IS REALLY PROFESSIONAL ,thank you a lot
Thanks again Doaa, Hope your issue gets resolved soon. Keep calling +974-4441-2022.
Dear Doha Guides Team , me and my husband still our hayya card status pending as ticket holder match and i called the center several times and they informed me that it will be soon , but no positive response till now, what we have to do , would you please advice , Thanks in advance
Hi Doaa, Sorry to hear that. Unfortunately, many others have reported delays in approvals. Only Hayya Team can resolve this as it is a manual process.
Hi I’m now facing a problem that my match day visit is approved 3 days before ,and I plan to watch the match at 12/2 , but today I received a email that told me my match day visit is deleted, what should I do , it’s really a big problem for me because we have 12 person facing the same problem ….
Would you plz advise, thanks
Hi Li, Please call international support at +974-4441-2022 as only they would know the issue.
Dear Doha Guides Team, My husband already bought 2 tickets since two days and applied for Hayaa card with the ticket number as ticket match holder and the status still pending till now, and we are going to match day visit, so did he applied wrongly for Hayaa , as he should applied for match day visit from beginning? Because now in the situation he putted us in, we are not able to choose the option of match day visit, would you please advice,thanks.
Hi Doaa, Please check if you can edit the application details now as shown here: https://www.dohaguides.com/change-hayya-card-application-details/
If this option is not visible, you have to contact Hayya Customer care: +974-4441-2022. Or else, if your husband is in Qatar, he can visit Hayya Service Center for assistance.
I FROM EGYPT AND APPLIED AS NON MATCH HOLDER TICKET AND SINCE ONE WEEK TILL NOW THE STATUS STILL JUST PENDING , SHALL I CAN CHANGE IT TO MATCH DAY VISIT MAY BE IT HELP TO ARRANGE MY SELF FOR THE TRAVEL .THANKS
Hi Doaa, You can change to Match Day visit if you have a match ticket.
Please I need help. I am from Brazil and I will be in flight connection in Doha for 19 hours, so I would like to watch the match Brazil and Swiss, Can I have a match day visit? I need an answer before I buy the tickets for the game. Please, help me.
Hi Jose Neto, We are not the official authorities to confirm this. Logically speaking you should be approved if you have a ticket (as your visit is less than 24 hours). We are only concerned that some Hayya applications are getting delayed and your match is next week. So please send an email to [email protected] and call international support at +974-4441-2022 to confirm.
Hi. I want ask one question.
As your mention before,
Match Day Visit requests will be valid for 24 hours from time of entry to Qatar.
but How do you check the END OF TIME of match day visit??
Is it based on the departure screening?
I arrive 9am in qatar, but the return flight time is next day 9:45am. before when I try to call Hayya counselor, he said maybe it’s OK. I want to be sure. I can go airport and check-in before 9am (within 24hours) but my flight is over 1hour…
in this case, should I be registered under the host…?
kindly advise please….
Hi Eun, Normally they will consider the time you cross the immigration counter. If you have an approved Match Visit Hayya you don’t have to worry.
Hello i have bought two tickets for World Cup match and if my departing time from dubai is 7 am and the next day return time is 1 pm can I still apply for match day shuttle
Hi Viswakumar, The entry and exit have to be within 24 hours. In your case, it seems it is 30 hours. You will need a one-day hotel booking.
Sir,
I am a Ticket holder and applied for match day visit and it approved. Now I would like to extend my stay for 3 days. Is it possible to change if I book the hotel accommodation? and let me know what is the procedure?
Hi Please check if you are able to modify the application as explained here: https://www.dohaguides.com/change-hayya-card-application-details/ If yes, try changing the category and apply again with the hotel booking. Note that it may take a few days for approval. So if your match is in the next week, it would be risky.
I accidentally applied for “non match ticket holder” but I have a ticket and it won’t let me change the application to “ticket holder” on the app as my application is still pending. How can I change this? I’m worried it will stay in pending as “non match ticket holders” are not valid until 2nd December and my match is Monday! Starting to panic now as there’s no way on the app to change the applicant category to “match ticket holder” in order to add my ticket!
Hi Emma, For non-match tickets, they would do the initial review in a few days and change the status to Pending Payment. You will get an email asking to pay QR 500. At that stage, you can edit using “Action – Update Application” as mentioned here: https://www.dohaguides.com/change-hayya-card-application-details/
If you still can’t see this “Action” button on your account, and since your match is within a few days, it is better to call international support at +974-4441-2022.
If you are already in Qatar, you can directly go to Hayya Service Center and they can resolve this issue quickly.
I made the same mistake I have tries to call and email but the call does not work and have not gotten a reply to any of my 5 emails.
Hello,
can a ticket holder for 2 matches apply for 2 visits on the match day? Not for both at the same time, but for one at a time.
Hi Josip, You can only apply for one visit at a time. You can apply again after the date of your first visit.
Can Indian person matchday visit?
Hi Mohd, There are no restrictions on any nationality. If you have a match ticket, you can apply for a match day visit.
Hi,
I have applied for Hayya card in the site and it was already approved with the “match day visit” option in the accommodation option.
Now if I go to the site of “My Hayya” I don’t see my hayya card and I only have the option to ask for a new Hayya Card. Is this normal?
Another question I needed to ask is how can I change my “match day visit” before I enter qatar?
I will probably be staying with a friend in a hotel already booked. How can I registered this?
Thank you very much
Hi Raquel, Please send an email to [email protected] or call international support at +974-4441-2022.
Hello,
I’m non ticket holder i am on (accomodation confirmation) but i can’t apply the site says (no applicant info) will it open after 2/12 or what is the proplem?
Hi Elaf, If you have already applied and it says “no applicant info” it could be a technical issue. Don’t wait till 2 December. Please contact international support at +974-4441-2022.
Very informative post.
We are travelling from Manchester UK on 10 Dec to Dhaka Bangladesh 11 Dec and transiting in Doha for less than 24 hours. We have WC tickets but in order to qualify for a Match Day Visit, does it matter that we will not be returning to our country of departure (UK)?
Also we intend to return from Dhaka to Manchester via Doha on 30 / 31 December. However, whilst the WC will have ended I gather there may still be entry restrictions. This being the case will we be able to enter using our Hayya card, especially if it has previously been used for Match Day Visit?
Hi
I am flying in and out on the 23rd from Dubai. But I am then flying in to doha on the 27th and staying in a hotel. My hayya card is all approved. I went to apply for match day visit and it won’t let me fill out the details. Help
Karen
Hi Karen, Please send an email to [email protected] or call international support at +974-4441-2022.
I have applied for hayya card on guest ticket of a match. My current status is accommodation confirmation pending. I want not to go with main applicant.
Can I purchase ticket of other match as an main applicant. And enter new match dates for match day visit?
Hi Noman, You can do that. Please note that if your old ticket is transferred to another person, your old Hayya Card will become invalid. So you need to make a new Hayya application with a new match ticket. Contact Hayya Customer Care if you need help.
Thanks.
One more thing, if the main applicant sell both tickets ( self ticket and my guest ticket). In this case also my hayya card will be Invalid?
Hi Noman, In that case, all Hayya Cards become invalid. As per the new information, Hayya Cards without at least one active match ticket will be considered invalid.
Hi, international fans to visit match what will be the complete requirements
1. Match ticket
2. Hayya card
3. Entry permit (it will come in email once the hayya card gets approved)
4. Vaccination certificate (do we need 48 hours prior PCR test)
Is there any other requirements. VISA or anything.
Hi Jijo, You need Hayya Entry Permit, Hayya Card and Passport only. Some airlines ask for return flight tickets and accommodation details. Vaccination and PCR are not required.