Vaccinated Outside Qatar: How To Get Ehteraz Gold Frame?

Doha Guides Team regularly reviews this article to ensure the content is up-to-date and accurate. The last editorial review and update were on 05 February 2024.

Ehteraz app is a contract-tracing app developed by Qatar’s Ministry of Interior as part of the measures to combat the COVID-19 pandemic. The app works with Bluetooth and geo-location technologies so that if a user comes in contact with an infected person or a person in quarantine, he/she will immediately receive a notification.

Ehteraz app will also show a person’s immunity status through coloured QR codes. The app will also show the vaccination details, including dates and type of Covid-19 vaccine taken.

This article explains how people vaccinated outside Qatar can get their Ehteraz Gold Frame (vaccinated status) on their Ehteraz mobile app.

2024 STATUS

Since Covid-19 restrictions have been lifted, Ehteraz app is not mandatory to enter public places. Hence you do not need gold frame on your Ehteraz app. The below content is based on earlier information.

Ehteraz Gold Frame for Vaccinated Users

The Heath Status on the Ehteraz mobile app for fully vaccinated persons in Qatar will remain green with a Gold Frame to indicate that they are excluded from quarantine if the result of the PCR test is negative and that they have completed 14 days from the date of the prescribed doses of the vaccine.

Ehteraz Gold Frame Sample Screen
Ehteraz Gold Frame Sample Screen

According to MoPH, the Golden Frame will appear around the QR code in the app seven days after the second vaccine dose.

The Health Status of citizens and residents who have received the vaccine outside Qatar will remain green without a golden frame until their vaccine data is updated in the system.

Ehteraz Gold Frame For Those Vaccinated Outside Qatar

The Health Status on the Ehteraz app for visitors who have received the vaccine outside Qatar will remain green without a golden frame until their vaccine data is updated in the system.

How To Update Vaccine Details If Vaccinated Outside Qatar

If you are a resident or visitor who has been vaccinated outside Qatar, you can send your vaccination details to MOPH to update the details on the Ehteraz app and activate the Golden Frame around the QR code. There are two ways to do this:

Option 1: Uploading vaccination details through the Ehteraz website

Ehteraz’s website has been updated with an option to submit the vaccination details directly to MOPH. Here is how you can do it:

Step 1: Go to the Ehteraz registration website

Step 2: Click on “Register new vaccination abroad”

Ehteraz Website Vaccine Details

Step 3: Login using Ehteraz username and password

Ehteraz Website Login Page

Step 4: Enter the required details and click on “Retrieve”

Fill up your QID number / Passport number, Date of Birth and captcha code. Click on the “Retrieve” button.

Ehteraz Website Vaccine Details

Step 5: Enter missing details and click “Save & Continue”

You may be required to enter your mobile number.

Ehteraz Website Vaccine Details Screen Step 5

Step 6: Enter the vaccine details as per your certificate

On this screen, you have to select the dose, vaccine type, vaccine date and the country of vaccination.

Ehteraz Website Vaccine Details Screen Step 6

Step 7: Upload vaccine certificates

Attach a clear copy of the vaccination certificate(s) received from abroad. Allowed attachment extensions are jpg, jpeg or pdf. The attachment size cannot be more than 2MB.

Serology Antibody Result: Please attach a copy of the serology antibody test result if the last vaccine is conditionally approved.

Ehteraz Website Vaccine Details Screen Step 7

Step 8: Click on declaration and submit for approval

You will receive a confirmation once the form has been submitted.

You can check the status of your request by going to “My Applications” at the top of the page.


Option 2: Sending vaccination details via email to MOPH

To get your details updated, you can also send an email to [email protected] with your official vaccination card or certificate.

In the email’s subject line, you can write “Request to update vaccination certificate for Ehteraz App“.

In the email body, write the following details:

  • Name
  • ID number / Passport number / Visa Number number (residents have to mention QID number)
  • Mobile Number (number used for Ehteraz registration)
  • First dose vaccination date
  • Second date vaccinationdate
  • Vaccination location outside Qatar (the country from where you took the vaccine)
  • Email address

Here is a sample of the email you can use:

Email To Update Vaccine Details Ehteraz
Sample of Email To Update Vaccine Details on Ehteraz App

Make sure to attach a clear scan of the vaccination certificate or vaccination card with the following details:

  • Name of the recipient
  • Date of vaccination by each dose
  • Type of the vaccine
  • Batch number of the vaccine
  • An official logo and/or the official stamp of the vaccination authority 

NOTE: If you have separate vaccination certificates for both doses, attach both certificates.

After you send the email, your vaccination details will be updated on the Ehteraz app, and you can get the Golden Frame in a few days.

As this is a manual process, sometimes this may need some follow-up after a few days. You can resend the email or call customer care on 16000 to check if you don’t see any update after several days. You can also contact the Government Contact Center.

Even if the details are updated in the system, this may not immediately show on your app. You may have to try restarting the mobile or clearing the app cache. You can find more solutions in the next article:


FAQ On Ehteraz App Gold Frame


Can I get Ehteraz Gold Frame if I am vaccinated outside Qatar?

You can update your vaccination details on the MOPH system to get Ehteraz Gold Frame on the Ehteraz app.

How can I update my vaccine details on the Ehteraz app if I am vaccinated from outside Qatar?

You can update your vaccine details via the Ehteraz website or by sending your scanned vaccine certificate to [email protected] with your personal details.

READ NEXT: Ehteraz App Not Updating: What You Can Do


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42 thoughts on “Vaccinated Outside Qatar: How To Get Ehteraz Gold Frame?”

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  1. Dear sir,
    My ehteraz app still not showing golden frame. Alreday vaccinated in India. Alreday send for email 16000$hqcp also still not updated my ticket no SD 16045318.plz help me I not going outside also need for ehteraz with golden frame

  2. Dear sir,
    My Ethraz app still not showing Golden frame. Already Vacaninted in India. Already send for email 16000CC & HQCP also still not update.my Ticket no SD16930062. Pls help me .I am not going outside also need for Ethraz with golden frame.

  3. Raustaur r. Sacramento

    I was vaccinated in philippines but not update my etheraz app so gold frame did not show my ticket SD # 16729208

  4. I was vaccinated in India but not updated on ehteraz app, so Gold Frame did not show my ticket number sd16608320 please help me

  5. Roland Bryan B. Velasquez

    im done for 2nd dose of vaccine last dec. 28. i want to gwt my etheraz gold frame. until now i dont have it. thnx.

  6. I am visitor. I have sent email but no change. 109 did not help me. Two weeks here just walking on street. No entery to malls, restaurant…etc

  7. My etheraz app is getting the golden frame. I have already been vaccinated from india. Taken both the doses. I would like to get the clatification on the matter. It is necessary for getting the booster dose. Please do update me with the same

    1. Hello,
      I am fully vaccinated and sent mail attaching my vaccination certificate. Up till now my Ehteraz did not change to the gold frame.

  8. I have sent them my information 4 times across the span of four months. They still haven’t given me the Golden frame yet.

  9. did as suggested several times, got ticket number, a few days later ticket number closed and still no golden frame on my Ehteraz

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