Tawtheeq Qatar National Authentication System (2024 Guide)

Doha Guides Team regularly reviews this article to ensure the content is up-to-date and accurate. The last editorial review and update were on 02 February 2024.

With several government entities in Qatar moving towards online platforms and digital services, it is important to enhance electronic authentication and verification tools.

In 2019 Qatar launched the “Tawtheeq” National Authentication System (NAS) to unify the online user access for various government services.

What Is Tawtheeq?

Tawtheeq is the National Authentication System (NAS) launched by Qatar’s Ministry of Transport and Communications (MOTC). It provides unified access to various government e-services smoothly, safely and quickly.

With Tawtheeq, users can access several e-government services using the same username and password thus saving time and effort and delivering the services faster.

Nowadays you need Tawtheeq to access a number of services like Registering for COVID-19 Vaccine, Applying for an Exceptional Entry Permit etc.

What Are The Benefits Of Tawtheeq?

Tawtheeq offers numerous advantages to both digital service providers and users. These include:

• Online user registration, user verification, and unified access.
• Single username and password with multi-factor authentication or a smart ID card.
• Digital signature service for users to easily sign government transactions.
• The system simplifies the process of connecting government entities to the service via standard protocols.
• Secure access to e-services.

Enhanced Online Security With Tawtheeq

Tawtheeq is a digital identity verification function. It provides safe authentication consistent with the best information security practices.

It also offers appropriate solutions to constraints that government entities face while developing their digital services such as the difficulty of verifying user credibility online during electronic transactions and the vulnerability of digital identities to theft or hacking.

Requirements for Tawtheeq Registration

Requirements for registration are as follows:

• Citizens & Residents: Qatar ID + Qatar Mobile Number
• Visitors & Users Abroad: Email ID + International Mobile Number

If you are inside Qatar and do not have a Qatari mobile number, you can call 109 to activate.

For visitors and users abroad, the account will work automatically.

How To Create A Tawtheeq Account

Here are the steps on how to create a new user account on Tawtheeq (National Authentication System) website:

Step 1: Go to the NAS website self service page

Step 2: Click on “Register”

Step 3: Select an Account Type

Choose “Qatar citizens and residents” (unless you are a visitor or business representative).

Step 4: Enter your Qatar ID and mobile number

Enter the captcha and then click on “Continue”. After this you will receive an OTP verification code on your mobile.

If the mobile is not under your ownership, your account will be created but not active and you have to contact the call centre on 109 to activate your account.

Step 5: Enter the verification code received on your mobile

After entering the verification OTP, click on “Continue”.

Step 6: Fill in your personal details

Details include your Nationality, Name, Date of Birth, Gender, National Address, P.O. Box and Email ID. Click on “Continue”. You need to fill in the name in one language (English or Arabic) only.

Step 7: Set a password

Re-enter the password and click on “Continue”.

Step 8: Confirmation message

Your Tawtheeq account will be activated after this step.

What To Do If Tawtheeq Qatar Account Is Suspended

If your Tawtheeq account has been suspended due to any reason, here is what you need to do:

Step 1: Go to the NAS website self-service page

Step 2: Click on “Unsuspend Account”

Step 3: Enter your Qatar ID and mobile number

Enter the captcha and then on “Send verification code”. After this you will receive an OTP verification code on mobile.

Step 4: Enter the verification code received on your mobile

After entering the verification OTP, your account will be reactivated.

How To Reset Tawtheeq Qatar Password

In case you forget your Tawtheeq account password, here is what you have to do:

Step 1: Go to the NAS website self service page

Step 2: Click on “Reset Password”

Step 3: Enter your Qatar ID and mobile number

Enter the captcha and then on “Send verification code”. After this, you will receive an OTP verification code on mobile.

Step 4: Enter the verification code received on your mobile

After entering the verification OTP, you can set a new password for your account.

How To Change Mobile Number in NAS Qatar (Tawtheeq)

Step 1: Go to NAS website self service page

Step 2: Log in using your username and password

Step 3: Click on “Mobile Number” on top menu

Step 4: Enter your new mobile number

Step 5: Click on “Continue” and confirm

Tawtheeq Qatar Mobile Application

Tawtheeq has a mobile app that offers a secure one-time password (OTP) generation on your mobile device, and allows single tab authentication approval. The Tawtheeq app can be downloaded from the Google Play Store or App Store.

When launching the application for the first time, you need to register your device by login into your Tawtheeq account and follow the on-screen instructions.

You can approve log-in to your account when your device is connected to the Internet or generate OTP if you are offline.

Tawtheeq app requires access to the phone and location, to identify the user device ID and location.

Tawtheeq Qatar Helpline

Government Contact Center Hotline 109 offers support services for the public and answers enquiries about all government services.

For further information, you can also contact the Ministry of Transport and Communications at (+974) 44069996 or via the email address [email protected].

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