How To Validate Hayya Card Pending Accommodation (2024)

Doha Guides Team regularly reviews this article to ensure the content is up-to-date and accurate. The last editorial review and update were on 02 February 2024.

International visitors who applied for Hayya Visa but haven’t confirmed their accommodation details will see their status as “Pending (Accommodation Confirmation)”. Their Hayya Visa application will not be fully approved until the accommodation details are entered and validated.

This article will explain the different options for visitors to validate their Hayya Card Pending Accommodation, depending upon their type of accommodation.

An approved Hayya Entry Permit is required for visitors who are applying for visa through the Hayya portal. Visitors will need to arrange their accommodation plans to receive final approval on their Hayya Visa

How To Validate Hayya Card Pending Accommodation

If you have applied for a visa through Hayya portal and your application status is pending accommodation confirmation, these are the available options

Option 1: Book Your Accommodation Via Discover Qatar

Discover Qatar is the destination management company of Qatar Airways and partner of Qatar Tourism. You can find hundreds of hotels and accommodation options on the Discover Qatar website.

Note that is some cases, it is mandator to book your accommodation on Discover Qatar. This will depend on factors like your visa types, nationality, etc.

Option 2: Book Your Accommodation Directly With Hotel

If your visa type and nationality offers you the choice of booking your accommodation directly with a hotel or holiday rental company, you need to follow these steps to validate your accommodation:

Step 1: Click Accommodation on the Hayya portal and select “Upload Other Platforms Booking”

Upload Other Platforms Booking
Upload Other Platforms Booking

Step 2: Accept the Legal Liability Disclaimer

Legal Liability Disclaimer
Legal Liability Disclaimer

Step 3: Fill in the applicant and accommodation details

You will need the accommodation category, name, address, start date, and end date.

Accommodation Booking Details
Accommodation Booking Details

Step 4: Upload the booking document

The Accommodation Booking Proof should be a PDF file of less than 2 MB.

Upload Accommodation Booking Details
Upload Accommodation Booking Details

Step 5: Click the “Submit” button

Once your request is reviewed and accepted, you will receive a notification email, and your Hayya Visa will be fully approved. Your dependants’ accommodation will also be automatically confirmed.

You will be allowed to upload another Accommodation Booking Proof if your request is rejected.

Important points to note:

  • The uploaded file and accommodation booking address must be clear.
  • Your name on the uploaded accommodation booking document should be clear and the same as your passport.
  • You can add only one Accommodation Booking Proof.
  • Once the Accommodation Booking Proof is added, it cannot be deleted or changed.

Option 3: Staying With Family And Friends

If you are staying with family and friends, the host needs to follow these steps to receive your Hayya Visa approval:

  1. Click Accommodation on the Hayya portal and select “Host Family & Friends”.
  2. Accept the terms and conditions.
  3. Enter the host’s Qatar ID and validate.
  4. Fill in the property address and guest details.
  5. Upload property deed or rental agreement.
  6. Click on “Validate”.
Host Family And Friends Accommodation
Host Family And Friends Accommodation

Note that these steps need to be done by the host and not by the visitor. Also this should be done before applying for Hayya Visa.

Here, you can check our detailed guide on how to host family and friends.

Have you booked your flight tickets?
If you haven’t yet booked your flight tickets to Qatar, we highly recommend booking with Qatar Airways, the national airline, which has been named the World’s Best Airline a record seven times.

Related Articles:

  1. How To Bring Family To Qatar With Hayya Visa
  2. Hayya With Me Guide
  3. Hayya Visa Requirements and How To Apply
  4. How To Host Family and Friends For Hayya

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84 thoughts on “How To Validate Hayya Card Pending Accommodation (2024)”

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    1. Doha Guides Team

      Hi Rami, First check if this is a browser issue. Logout of your Hayya account, clear your browser cache and try again. If you continue to face the issue, please contact Hayya Support at [email protected] or (+974) 4441 2022.

  1. Hey there,

    Same as the other person. I applied for A3 Hayya from EU on 1st of Oct. They sent me correction which I did and resubmitted on 2nd of Oct. It’s been 16 days since it’s pending. Any update on that or any info I can find somewhere? I did contact the Hayya team on the phone and via email. All I get is ‘wait’. It’s a waste of money and time for people who want to travel to Qatar and not getting it processed within the timeframe. Last time when I applied, it was approved in 2 days after correction.

    1. Doha Guides Team

      Hi Scott, Currently there is a strict security check for all visa applications which is causing long delays. If you are travelling soon you can check the possibility of visa on arrival (using your EU visa). Please contact the Qatar Government Helpline at +974-44069999 or [email protected].

  2. Hi,
    So I did apply for Hayya Visa. It got rejected within 6 hours of applying due to incorrect passport document and last name. However I did re-submit the application and it’s been under pending for close to 10 days now. I have booked my flight tickets to Qatar and it’s in next 5 days. There’s no response from the Hayya Call centre as well.
    What’s the reason and can I expect the application to get approved in time?

  3. it’s been 15 days my hayya card is pending
    accommodation is friends place
    how much time will it take

  4. hi! my family applied for a tourist visa but they can’t upload their hotel booking, it says NO APPLICATION FOUND. Do they need to wait to have their application reviewed before uploading it?

  5. السلام عليكم
    I did submitted my hayya card its showing me pending maybe because of accommodation i want to put accommodation in the hayya card how can i put

  6. Hello,
    Hayya Entry Permit for my mom has already been approved. How will I find the accommodation details?

    Thanks for the reply.

    1. Doha Guides Team

      Hi Madiha, Please check if the passport details provided during hosting were correct. If there is no update after few days, contact Hayya Support at [email protected] or or (+974) 4441 2022.

  7. Hello,
    I have hayya entry permit for my brother. To host him I have added my accommodation details and filled in his details as well. The invitation email has been sent to him. Where can I see that the accommodation has been approved for him? Do either of us need to do anything at this stage?
    Many thanks

  8. Hi, can I use national address certificate for host family? If what name should I give it to property details

    1. Doha Guides Team

      Hi Rifad, You can give any name to the property. This is only for your identification if you have multiple properties.

  9. Tarique Anwar

    @myhayyaqatar-While filling out the guest details I made a mistake, I put the wrong email address due to this she did not receive email confirmation for accommodation. I called the Hayyateam several times for support, and I raised tickets as well. (Ticket SD26741360) but until now no response. I have already booked a ticket for my family for 08/06/2023.

    1. Doha Guides Team

      Hi Xhiaty, if you are facing error in uploading please try doing from a different device. If you still face issues, contact Hayya Support at [email protected] or or (+974) 4441 2022.

  10. Hi. I have applied for my hayya card with one dependent and have selected family as my accommodation. Can I enter my husband’s accommodation details from my account? Or he has to make one for himself and do it. And also, does my husband needs to wait for my rejection to apply by himself or he can apply already whilst my application status shows in process?

    1. Doha Guides Team

      Hi Maimuna, We assume your husband is the QID holder. Please make a new account for husband (you only need a different email id) and add his accommodation details. Then add yourself and your child as guests. You will receive an invitation email. You don’t have to wait for rejection.

      1. And after the invitation email what is the next step? I received it already. But i had applied for hayya before him. What to do next? Please reply

  11. hello sir /madam
    i have applied for hayya voucher since april 2nd about 50 days it is still under process and pending . i dont know what to do ?

  12. I applied on 27 April 2023, but still until today showing as pending, I called many times, they have no answer, I asked for canceling my application, they are telling they can’t do anything.
    What will be the reason??

  13. Can i pay for one day accommodation booking on discovery qatar, and get approved? Please help me on pending accommodation issue.

  14. Hi, my family of six are traveling together and we have a hotel booking for 6. I applied for Hayya card for myself and the two kids under 18years. But my husband and my other two children over 18 have to apply separately. Can we upload the same hotel booking?

    1. Doha Guides Team

      Hi Salamatu, You can use same booking, but please contact your hotel and request to add both adults’ names to the same booking. Sometimes Hayya will be rejected if the booking name is different.

  15. I applied for early december visit but till now its been 8 days and my application status is pending i would like to know the reason to try to fix it

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