How To Validate Hayya Card Pending Accommodation (4 Ways)

International fans who applied for Hayya Card but haven’t confirmed their accommodation details will see their status as “Pending (Accommodation Confirmation)”. Their Hayya Card application will not be fully approved until the accommodation details are entered and validated.

On Tuesday, 4 October 2022, Supreme Committee for Delivery & Legacy (SC) introduced a new option to validate the Hayya card applications for fans booking accommodation via third-party sites.

This article will explain four different methods of how international fans can easily validate their Hayya Card Pending Accommodation, depending upon their choice of accommodation.

For those who are not sure what a Hayya Card is, it is a mandatory Fan ID for FIFA World Cup Qatar 2022™ that will act as an entry visa to Qatar and provide access to stadiums and public transport on match days.

A Hayya Card is required for both resident and international ticketholders. International ticketholders will need to arrange their accommodation plans to receive final approval on their Hayya Cards. In the case of residents, accommodation details are not required as the system will validate their QID number.

How To Validate Hayya Card Pending Accommodation

If you are an international ticketholder and your Hayya application status is pending accommodation confirmation, there are four ways to validate:


Option 1: Fans booking accommodation via third-party sites

If you have secured your accommodation directly with a hotel or holiday rental company, you need to follow these steps to validate your accommodation:

Step 1: Click Accommodation on the Hayya portal and select “Upload Other Platforms Booking”

Validate Hayya Card Pending Accommodation

Step 2: Accept the terms and conditions

Accept the terms and conditions

Step 3: Fill in the applicant and accommodation details

You will need the accommodation category, name, address, start date, and end date.

Fill accommodation details

Step 4: Upload the booking document

The Accommodation Booking Proof should be a PDF file of less than 2 MB.

Upload booking document

Step 5: Click the “Submit” button

Once your request is reviewed and accepted, you will receive a notification email, and your Hayya Card will be fully approved. Your dependants’ accommodation will also be automatically confirmed.

You will be allowed to upload another Accommodation Booking Proof if your request is rejected.

Here is a video explaining the above process:

Important points to note:

  • Only international ticketholders (over 18 years old) who have applied for a Hayya Card with their passport and whose applications have a Pending (Accommodation Confirmation) status can submit an “Other Platforms Booking” request.
  • The uploaded file and accommodation booking address must be clear.
  • Your name on the uploaded accommodation booking document should be clear and the same as your passport.
  • You can add only one Accommodation Booking Proof.
  • Once the Accommodation Booking Proof is added, it cannot be deleted or changed.

Option 2: Fans staying with family and friends

If you are staying with family and friends during the FIFA World Cup Qatar 2022, the host needs to follow these steps to receive your Hayya Card approval:

  1. Click Accommodation on the Hayya portal and select “Host Family & Friends”.
  2. Accept the terms and conditions.
  3. Enter the host’s Qatar ID and validate.
  4. Fill in the property address and guest details.
  5. Upload property deed or rental agreement.
  6. Click on “Validate”.
Hayya Portal Host Property Details

Note that these steps need to be done by the host and not by the visitor.

1 NOVEMBER 2022 UPDATE: This option is not available after 01 November 2022. You can only use this option if your host has registered and added your details before 1 November.

Here, you can check our detailed guide on how to host family and friends.


Option 3: Fans using the Match Day shuttle

If you are visiting Qatar for a day trip during the World Cup and using the Match Day Shuttle service, you need to follow these steps to complete your Hayya Card application:

  1. Click Accommodation on the Hayya portal and select “Visit on Match Day”.
  2. Accept the terms and conditions.
  3. Enter your Match Day visit details.
  4. Click on “Submit”.
Hayya Card Match Day Visit Details

Here, you can check our detailed guide on Hayya Card for a match day visit.


Option 4: Book Official Accommodation

International fans can also book their accommodation using the Official Accommodation Agency website. This website offers multiple options like hotels, apartments, villas, cruise ships, etc.

You will be asked to enter your match ticket details when booking accommodation through this website. The system will automatically match this booking with your Hayya application and validate your Hayya Card.

In all cases, once approved, applicants will be able to use their digital Hayya Cards. If you haven’t made your Hayya Card application yet, check out our guide on how to apply for Hayya Card.

Have you booked your flight tickets?
If you haven’t yet booked your flight tickets to the FIFA World Cup, we highly recommend booking with Qatar Airways, the Official Airline of the tournament, which has been named the World’s Best Airline a record seven times.


Related Articles:

  1. How To Bring Family To Qatar With Hayya Card
  2. How To Get UAE Visa With Hayya Card
  3. Hayya With Me: How Hayya Card Holders Can Bring Non-Ticketed Fans
  4. Hayya Card Requirements and How To Apply
  5. How To Host Family and Friends During Qatar World Cup
  6. How To Get Hayya Card for Match Day Visit
  7. Qatar World Cup Vaccine Requirements and Healthcare
  8. Qatar Working Hours During FIFA World Cup
  9. Hayya Service Centre Location, Timings, and Card Printing

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19 thoughts on “How To Validate Hayya Card Pending Accommodation (4 Ways)”

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  1. Hi Doha Guide Team,
    My friend’s mother applied Hayya card from Philippines with Hayya with me Voucher she already booked Hotel from Hayya Portal still application is showing pending and there is fee of Qr 500/- mentioned but still can’t find the way to make payment because her application status is Pending (Payment) Requires payment to proceed. Kindly Suggest
    Thank you

  2. Hi I am Tarek from Egypt,
    I applied for hayya card as a non match ticket holder and they assigned me as early December hayya ..the status is on pending.
    I already booked my accommodation and flight tickets through a third party but I can’t add my accommodation to my hayya card that is still pending…what is the proper thing to do now?? My flight is on December 7th

  3. Hi, I have booked an hotel through the hayya portal, but yet it still show pending accommodiation?
    Why is it still pending and how long does take to validate it?

    1. Doha Guides Team

      Hi Abdul, Did you use the same match ticket number during the hotel booking? If yes, and it is still not validated call +974-4441-2022.

  4. hello,

    is it possible to book for only 1 night for non-ticket holder to validate accommodation for Hayya card ?

    Thank you in advance.

  5. Hi I had booked my accommodations ( fan village ) via Hayya accommodations agency ( OFFICAL ) I had got my accommodations voucher , so do i need to registration for my accommodations ? or already automatically linked up to my Hayya ac ?

  6. Hi
    Is there any problem when you book your accommodation without validating ticket number .
    I have got the booking confirmation mail.

    1. Doha Guides Team

      Hi Akash, In this case, you need to link the accommodation with your Hayya Card application. If the match ticket number is validated, the system would automatically link accommodation with Hayya.

    2. I booked in Fan Village on 18th with match tickets which was validated but Hayya card has not come as it is showing accomodation not confirmed.
      What to do ?

  7. Hi
    Ibrahim here from Oman
    I have booked accommodation from official website in fan village yesterday for me and friend and i have entered details of both of us and my hayya approval came today
    What about my friends approval?
    Still did no come
    Its written for him
    Pending (accommodation confirmation )
    Should we wait or what because we have a flight on Wednesday

  8. Hi,

    I Booked Accommodation from official and also received email for booking but how can confim my accommodation in hayya portal.

    1. Doha Guides Team

      Hi Anees, Official accommodation will be automatically linked with your Hayya application (if you used the same passport number). If it doesn’t get approved, call international support at +974-4441-2022.

      1. Usually how many time between confirmation accommodation using official agency and approved hayya, now my status is pending accommodation confirmation? Thanks

  9. Hi,
    I’m MOHAMMAD AAQIB from India and my Hayya status showing pending from last 7 days . I tried every thing but don’t approved . I tried your method that you can mentioned above but noting happened . So if you have more methods or you have any official contact . So please tell me

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