Note that applicants can apply for a UAE Hayya Card Visa either through the Federal Government’s ICP (Federal Authority for Identity, Citizenship, Customs and Port Security) platform or the Dubai Government’s GDRFA (General Directorate of Residency and Foreigners Affairs) platform.
This article is about applying through the UAE Federal Government’s ICP platform (which is slightly cheaper).
Otherwise, you can also apply through Dubai Government’s GDRFA platform, by following these steps.
Recent Updates
01 NOVEMBER 2022 UPDATE: The UAE visa application platform for Hayya card holders is now open. However, the ICP website is not accessible in Qatar. Users from other countries can submit applications.
What is Hayya Card

Why You Should Visit UAE?
Sheikh Zayed Grand Mosque, Emirates Palace, Yas Island, Ferrari World, and Louvre Abu Dhabi are among the most well-known Abu Dhabi attractions.
The city of Dubai, Tripadvisor’s top destination in the world for 2022, offers an unforgettable experience to all visitors. Whether by the banks of the Dubai Creek or at the top of the Burj Khalifa, the world’s tallest building, Dubai lives and breathes a sense of possibility and innovation.
Here is a video from Visit Dubai, Official Tourism Board in Dubai.
With five other emirates offering a lot more to see and experience, UAE offers a variety of activities and events to meet the needs of people of all ages and interests.
The Dubai Sports Council has estimated hundreds of thousands of fans could arrive in the city. Special fan zones have been set up across the city, while hotels are offering attractive packages that include stay, transport and shuttle flights.
Who Can Get UAE Visa With Hayya Card?

Hayya Card UAE Visa Validity
With the multi-entry visa, world cup fans can enter the emirates multiple times over 90 days. It can be extended for another 90 days by paying regular fees.
Hayya Card UAE Visa Cost
Note that you need to buy private medical insurance from any provider and upload the same.
Visa renewal fee: The standard visa fee applies for renewal after 90 days.
How To Apply for UAE Visa With Hayya Card
Documents Required
- Copy of Passport
- Colored Photo (Minimum size of 600×600 pixels; maximum size of 1200×1200 pixels; square ratio; minimum resolution of 96 dpi)
- Copy of Hayya Entry Permit (Please upload Hayya Entry Permit as Hayya Card may not be accepted)
- Copy of Medical Insurance (Should cover the duration of stay)
Steps To Apply
Step 1: Go to www.icp.gov.ae
Step 2: Click on “E-Channel Services”

Step 3: Select ‘Public Services’ from the main menu

Step 4: Select ‘Hayya Card Holders Visa’
You can find this by searching on the search bar. Once found, click on “Start Service”.

Step 5: Fill out the application form

You will need traveller details like Applicant Name, Mobile, Email, Nationality, Occupation, Gender, Date of Birth, Country of Birth, City Of Birth, Passport Number, Passport Type, Passport Issue Place, Country of Issue, Date of Issue, Expiry Date, Religion, Faith, Marital Status, Qualification, Mother Name, and Vist Reason.
- For fields asking for Arabic names, the names will be automatically translated.
- For “the department from which you want to issue a visa”, Dubai is not available as an option. You can select Abu Dhabi. Customer care has confirmed that you can still travel to Dubai with a visa issued by Abu Dhabi.
- For the address in UAE, give your hotel address or a relative/friend’s address where you will be staying.
- You will need three phone numbers in UAE. You can give a relative/friend’s number.
Please make sure to enter accurate data while filling in all fields knowing that your application will be rejected in case inaccurate data is found. You should also give an address inside UAE including a telephone number.
Click “Next”.
Step 6: Fill out the application form
Upload the required documents (passport, photo, Hayya card and medical insurance). Click “Next”.

Step 7: Review the information
In the next step, review your information. If needed, you can click on the “Back” button to edit. If everything is correct, click the “Next” button.
Step 8: Pay the visa fees
A credit card will be required for online payment of the fees (Toal AED 153.47).

Click on “I Agree to the Terms and Conditions”. Click on “Amwal”. On the next screen, pay using your credit card.
Your visa status will be communicated by email.
UAE Hayya Visa Application Errors
Some applicants who applied recently were returned for modification. Some of these are Arabic comments translated into English and hence confusing for non-Arabic applicants. Here are the common comments and what they mean:
- Please attach a Certified Hayya Card: Here “Certified Hayya Card” means Hayya Entry Permit. As mentioned earlier, you should be submitting a Hayya Entry Permit (not Hayya Card). Hence this option is not available for Qatar residents.
- Having valid health insurance in the United Arab Emirates: The comment means you should purchase insurance from a UAE-based insurance company (Daman Health, ADNIC etc.)
- Warranty required from within the country: Again this comment means you should purchase insurance from a UAE-based insurance company.
How Can I Travel Between Qatar and UAE?
Those who are staying for less than 24 hours in Qatar are exempted from booking accommodation and can instead opt for a match-day visit during Hayya Application.
The Saudi Ministry of Foreign Affairs has also introduced a free multi-entry Saudi visit visa for all who possess a Hayya card.
If you are a Qatar resident, please follow this guide on how to apply Dubai Visa for Qatar Residents.
Thanks for your clear details. But, their web site frequently all links are not working and hang. I applied on 02 Dec and not approved until 04 Dec when I arrive at Dubai Airport during my transit from Doha. Dubai immigration not allowed to enter even though I showed my Hayya card, connecting flight ticket, payment details for Hayya card and Resident permit etc.,
I cancel my Hayya card request after they refused to enter Dubai. After cancel request, screen shows as refund require another request for refund. Does not know how much time required for refund.
Hi Arun, Sorry to hear that. There are lot of issues due to high demand.
Hi, for child visa (11 years old) should they apply Hayya Card as well to be able to apply UAE visa woth Hayya Card? since in Hayya Card a child is only dependant to the parent.
Appreciate your answer. Thanks.
Hi Alia, For this type of visa a Hayya Card is required (even for children). Hayya Card as a dependent is also accepted. Please note that this visa type is only for international fans. Qatar residents cannot apply for this type of visa.
Hi Doha team,
I. Applied for UAE visa for my 3 kids (more than 18 years old) with hayya 2 days ago, and just received the payment confirmation. Where can I check the status of the application?
Also I need to apply for visit visa with qatari resident permit, but cant find the link to do it.
Thanks
Hi Ana, On the ICP home page, you can see “Check Application Status”. Use that for follow-up.
To apply for Dubai visa as Qatar resident check this: https://www.dohaguides.com/dubai-visa-for-qatar-residents/
Hello, I currently have a 60 day signle entry visa for UAE, but I will leave UAE to Qatar for only one day, will I need to apply for a new visa through this application when I leave or can I apply when I am already in UAE and before leaving? note that I will need the visa to enter back as fast as possible (max one day) is that possible or will it need more time for my visa to be approved?
Hi Moe, Normally this type of visa is approved in 24-48 hours. We are not sure if it will be approved if you apply from within the country. You need to check with their helpline.
Hi
I followed steps from here. My application got regected, do i re apply? How do i know reason for regection?
Hi Fathima, Are you a Qatar resident?
How can i get medical insurence for dubai E visa with haya card from bangladeshi
Hi Kamrul, You can buy online from UAE-based insurance companies like DAMAN Health, ADNIC etc.
what is the last day for UAE visa to apply with Hayya card entry permit
Hi Misbah, They haven’t mentioned the last date.
Dear Sir,
Does “Rejected to receive” mean visa is rejected? If yes, then how long it takes to get refund and how to get refund actually? Kindly let me know.
Thanks in advance !
I have applied for uae visa through haya card. How long would it take for me to get the visa?
Hi BT, Normally it takes less than 48 hours.
My application was rejected, now how can I refund the fees???
Hi Ali Kamran, You will receive it on your card.
How to get the refund when the visa is rejected?
Second, i have to follow some procedure or it will automatically returned to my account.?
Kindly guide in detail as I applied for 4 people, and 2 of them were rejected.
Hi Syed, Once rejected, it will be automatically refunded to your card.
UAE is asking for a certified copy of Hayya card to get a visa. Not sure how you can get a certified copy of digital Hayya card.
Hi Farid, This is already explained in the article. They are asking for Hayya Entry Permit which is only available for international fans. If you are Qatar resident, you cannot apply for this type of visa.
No. It was after submitting Hayya Entry permit for an international fan. Along with medical insurance and official Hayya entry permit was submitted for UAE visa and now they are asking for a certified Hayya card. Not sure how to obtain a certify version of Hayya card for UAE visa.
Hi I checked the status on the website and it says returned for modification but how do I modify my application? Please help. It’s urgent
Click on the 3 bars on the upper right of the status. You should be able to see an edit application option there
is return ticket required if someone coming from Pakistan.
Hi Fida, It is not mandatory to issue a visa. But some airlines may ask for a return ticket during check-in. So please verify with your airline.
Please I sent 2 request visa UAE Hayya holder
But no recived the visas yet
Hello! We got our UAE Hayya Card Holder Visa approved. We’re just wondering if we visit Saudi Arabia and go back to UAE in a couple of days. Are we still allowed to use our UAE Hayya Card Holder Visa? Please do let us know thank you!
Hi John, Yes, you can. It is a multiple-entry visa.
I have applied for uae visa on hayya permit but not give me application number so how can i find my application status
Hi Ovaid, Please check the acknowledgement email you received.
Hello, i have applied hayya visa for uae and its approved, am i supposed to received a pdf document with visa in it or its just like that?? In email they only send payment confirmation but not main approval or confirmation of visa. But when i got back to website and check the status it says approved?? Pls help im worries of the document to show just in case.
Hi can you please tell me which travel insurance did you go with ?? As my visa is on hold due to travel insurance policy .
Thank you in advance
Hi Hemanth,
You can go with the link below in Cassie’s message (allianz-assistance .ae) or you can check out Daman Health (they have some scheme called Ziyarah). Hope you application goes smoothly.
Hi Meg, Please check the dashboard. There will be some link to download.
Same issues.. says approved on the website when we check the status but not received any communication via email.
Can’t find any link to download as well
Hi Ravi, Sometimes the visa comes late to your email.
hi Doha Guides Team,
Thank you very much for this very useful guide that you published for the UAE Visa application! Just want to share that we applied for visa last 21 Nov and my friend received his 3 hours after application. Just a question though, we have middle names in our country and it is reflected in our passport. I forgot to include his middle name in the visa application -_- but his visa was approved though. Will we encounter problems on entering UAE because of this?
Another thing for those asking where to get insurance – i just searched online and stumbled upon www. allianz-assistance .ae – got my insurance here and this is what i submitted along with our application and it went through! also not a sponsored post lol
My application is pending though – it stated need to modify name as in passport. So i resubmitted to include my middle name. This worried me because my friend has a middle name too but his application was approved instantly huhu.
Thanks for your time!
Hi Cassie, If your friend’s visa is already issued it should be fine. If you feel there may be issues during check-in, you can contact ICP customer care through email or chat: https://icp.gov.ae/en/contact-us/ They can modify the name if required.
Thanks for the reply! I did email them about my concern and they replied to get more info, but after that i have not heard from them haha
Also after editing my submission to include my middle name, my visa was approved! Everything was so convenient and fast. Thanks so much!! Excited to go back to Qatar and UAE next week!
Hi Cassie, Glad to hear that and thanks for sharing your experience. Enjoy your trip!
What is the “to merge” error? Can anyone please help me understand what has to be done to fix this.
Hi Roy, When do you see such an error and what is the full phrase?
Hi Doha Team,
My Hayya Visa application was returned for modification. The comment in Arabic translates to “to merge”. I do not know what this means and what has to be done. All my uploaded documents are in order and correct.
Sorry, Roy. We don’t understand what they mean by merge. Please check with their customer care.
Hello please I am getting the following error and the fee payment page is not loading:
There is a data error, the transaction can not be completed now
Can you advise?