Note that applicants can apply for a UAE Hayya Card Visa either through the Federal Government’s ICP (Federal Authority for Identity, Citizenship, Customs and Port Security) platform or the Dubai Government’s GDRFA (General Directorate of Residency and Foreigners Affairs) platform.
This article is about applying through the UAE Federal Government’s ICP platform (which is slightly cheaper).
Otherwise, you can also apply through Dubai Government’s GDRFA platform, by following these steps.
Recent Updates
01 NOVEMBER 2022 UPDATE: The UAE visa application platform for Hayya card holders is now open. However, the ICP website is not accessible in Qatar. Users from other countries can submit applications.
What is Hayya Card

Why You Should Visit UAE?
Sheikh Zayed Grand Mosque, Emirates Palace, Yas Island, Ferrari World, and Louvre Abu Dhabi are among the most well-known Abu Dhabi attractions.
The city of Dubai, Tripadvisor’s top destination in the world for 2022, offers an unforgettable experience to all visitors. Whether by the banks of the Dubai Creek or at the top of the Burj Khalifa, the world’s tallest building, Dubai lives and breathes a sense of possibility and innovation.
Here is a video from Visit Dubai, Official Tourism Board in Dubai.
With five other emirates offering a lot more to see and experience, UAE offers a variety of activities and events to meet the needs of people of all ages and interests.
The Dubai Sports Council has estimated hundreds of thousands of fans could arrive in the city. Special fan zones have been set up across the city, while hotels are offering attractive packages that include stay, transport and shuttle flights.
Who Can Get UAE Visa With Hayya Card?

Hayya Card UAE Visa Validity
With the multi-entry visa, world cup fans can enter the emirates multiple times over 90 days. It can be extended for another 90 days by paying regular fees.
Hayya Card UAE Visa Cost
Note that you need to buy private medical insurance from any provider and upload the same.
Visa renewal fee: The standard visa fee applies for renewal after 90 days.
How To Apply for UAE Visa With Hayya Card
Documents Required
- Copy of Passport
- Colored Photo (Minimum size of 600×600 pixels; maximum size of 1200×1200 pixels; square ratio; minimum resolution of 96 dpi)
- Copy of Hayya Entry Permit (Please upload Hayya Entry Permit as Hayya Card may not be accepted)
- Copy of Medical Insurance (Should cover the duration of stay)
Steps To Apply
Step 1: Go to www.icp.gov.ae
Step 2: Click on “E-Channel Services”

Step 3: Select ‘Public Services’ from the main menu

Step 4: Select ‘Hayya Card Holders Visa’
You can find this by searching on the search bar. Once found, click on “Start Service”.

Step 5: Fill out the application form

You will need traveller details like Applicant Name, Mobile, Email, Nationality, Occupation, Gender, Date of Birth, Country of Birth, City Of Birth, Passport Number, Passport Type, Passport Issue Place, Country of Issue, Date of Issue, Expiry Date, Religion, Faith, Marital Status, Qualification, Mother Name, and Vist Reason.
- For fields asking for Arabic names, the names will be automatically translated.
- For “the department from which you want to issue a visa”, Dubai is not available as an option. You can select Abu Dhabi. Customer care has confirmed that you can still travel to Dubai with a visa issued by Abu Dhabi.
- For the address in UAE, give your hotel address or a relative/friend’s address where you will be staying.
- You will need three phone numbers in UAE. You can give a relative/friend’s number.
Please make sure to enter accurate data while filling in all fields knowing that your application will be rejected in case inaccurate data is found. You should also give an address inside UAE including a telephone number.
Click “Next”.
Step 6: Fill out the application form
Upload the required documents (passport, photo, Hayya card and medical insurance). Click “Next”.

Step 7: Review the information
In the next step, review your information. If needed, you can click on the “Back” button to edit. If everything is correct, click the “Next” button.
Step 8: Pay the visa fees
A credit card will be required for online payment of the fees (Toal AED 153.47).

Click on “I Agree to the Terms and Conditions”. Click on “Amwal”. On the next screen, pay using your credit card.
Your visa status will be communicated by email.
UAE Hayya Visa Application Errors
Some applicants who applied recently were returned for modification. Some of these are Arabic comments translated into English and hence confusing for non-Arabic applicants. Here are the common comments and what they mean:
- Please attach a Certified Hayya Card: Here “Certified Hayya Card” means Hayya Entry Permit. As mentioned earlier, you should be submitting a Hayya Entry Permit (not Hayya Card). Hence this option is not available for Qatar residents.
- Having valid health insurance in the United Arab Emirates: The comment means you should purchase insurance from a UAE-based insurance company (Daman Health, ADNIC etc.)
- Warranty required from within the country: Again this comment means you should purchase insurance from a UAE-based insurance company.
How Can I Travel Between Qatar and UAE?
Those who are staying for less than 24 hours in Qatar are exempted from booking accommodation and can instead opt for a match-day visit during Hayya Application.
The Saudi Ministry of Foreign Affairs has also introduced a free multi-entry Saudi visit visa for all who possess a Hayya card.
If you are a Qatar resident, please follow this guide on how to apply Dubai Visa for Qatar Residents.
Frequently Asked Questions
Related Articles:
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Hi , can you advise the last date of entry to UAE with the hayya card holder visa ? is there a deadline for entry like KSA the deadline is 18th of December …so is it the same with UAE ( I’m planning to enter UAE on 30th of December and for a week only then return back to Qatar
me and my mom?
Hi Noha, The correct date would be mentioned on the visa once approved. It’s not announced yet, but we guess you should enter before the World Cup final.
I have purchased insurance from GIG Gulf and I got modification saying warranty not supported please help!!!
Hi Omer, You need to purchase from a UAE-based insurance company – Daman Health or ADNIC is accepted.
I wanted to ask about the period of medical insurance, i wil be going to uae on 2 dec and then qatar on 3 dec and then i will be back to uae on 7 dec and back to my country on 8 dec, so should i purchase the insurance for for these 7 days or for 90 days of the validity of the visa and if for these 7 days then if i want to travel to uae after that do i need the insurance again or once i get the visa i can travel as many times without valid insurance?
Hi Abhinandan, The insurance should be valid each time you visit. If you plan to travel only during the first 7 days, take 7 days of insurance. If you plan to travel again after a few weeks, it may be cheaper to buy 90 days’ insurance now. Note that UAE rules about medical coverage are stricter than Qatar. Even residents are required to have private insurance.
My visa application has been returned for modification. It says “مطلوب ضمان معتمد من داخل الدوله” meaning An approved guarantee is required from within the country. Please tell me what does it mean and how can I re-submit it as there is no option to make alterations.
Hi Usama, Your insurance may not be from a UAE company. Which insurance did you buy?
Pakistan ID MINE GOT APPROVED I tried daman insurance https://www.damanhealth.ae/en but im friends are trying daman but the payment having problem can anyone have the solution
Hi, Itry to open http://www.icp.gov.ae this web site not opening i wnat to apply uae visa Please Gide me
Hi Wajahed, This website is not working in Qatar. Note that Qatar residents cannot apply using this as they require Hayya Entry Permit, which is only available for international fans. Qatar residents can apply using the normal process: https://www.dohaguides.com/dubai-visa-for-qatar-residents/
My visa request approved and its been 24 hours now when I will received my visa letter?
Hi Anas, It is an automated process. Please check on the ICP portal using the tracking option or check your email’s spam folder.
Visa Received thank YOU!!!
You are welcome Anas. Good luck!
Hi,
My Mom and Aunt travelling on Friday Nov 19, 2022, till now no response for visa approval, my mom modified it in tracking application and my Aunt didn’t received any response to her application. We are so worried that they cant travel, pls advise or who to contact to fast track their application.
Thank you.
Hi Mona, All contact options are available on this page: https://icp.gov.ae/en/contact-us/
Hi where can I modify my application as it is returned for modification.
Hi Joyce, You can find the option on the same website (ICP portal) using application tracking.
They raised these objections.
1) National identity card
2) Complete the name as it is in the passport
3) Having a valid health insurance in UAE
I attached the national ID card, my name was same as in passport and I purchased insurance from Al Wathba National Insurance (AWNIC) (UAE based) but still my application was rejected.
Hi Sarmad, Did you apply with Hayya Entry Permit or Hayya Card? Which country’s National Identity Card did you submit?
I applied via Hayya Entry Permit.
Pakistan ID.
Hi Sarmad, Normally it should be approved since you submitted Hayya Entry Permit and all required docs. You can contact them to check the reason: https://icp.gov.ae/en/contact-us/
First time I applied for uae visa for hayya, it is returned for modification, saying valid health insurance policy required. How to take uae based health insurance policy from India. As I am traveling to doha on 21st Nov. From qatar I have booked flight to Abu dabhi on 25th..
Hi Vinod, You can buy online from any UAE-based insurance company (Daman Health, ADNIC etc).
Hello! i checked the status of my application. how to make the requested modifications in it?
Hi Haroon, You can find the option on the same website (ICP portal) using application tracking.
Thank you! Yes it’s showing received. Waiting for a response now
Good luck!
I do not have any friends at UAE, not sure how I can get a mobile phone number. I have called the hotel but they say only have land line. Without mobile phone number I was unable to complete the application process.
Hi Farid, The system will not accept the application without a number. Note that this number will not be used for any verification during the application stage.
I have applied 1st time rejected reason Hayya Card PDF version approved by Hayya dept, I attached the Hayya Card scan PDF File, next Insurance should take from UAE approved Insurance Agency. Charges 153 including vat. They reject so I get only 100 DHS.
2nd Time appy with UAE approved agency insurance, again they are asking Hayya Authorised PDF copy. For Qatar resident Hayya app and card through Qpost only, no PDF copy received from Hayya.
I raise complaint waiting reply.
Hi Arun, By “Hayya Authorised PDF copy” they are referring to Hayya Entry Permit (It is a translation issue from Arabic to English). Please read our article, where we have mentioned several times – a Hayya Entry Permit is required for this visa (Hayya Card will not be accepted). Qatar residents will not receive Entry Permit and hence cannot apply using this. Almost everyone who applied using Hayya Card were rejected and refunded AED 100.
Hi Arun ,
Can you please help me with the insurance company name and what type you took so that my visa application doesnt get rejected the second time.
how much time taken by UAE to provide UAE visa
Hi Noman, Normally it takes 1-3 days.
hi
my hayya card has been approved since 08-11-22. i adopted the option match day visit. but i do not received entry permit.
Hi Ali, Please email [email protected] or call international support at +974-4441-2022.
Used 2 cards to pay and failed (Master Card and Visa). Don’t know what the issue is.
I still did not receive my entry permit although i have an approved hayya card since a week. Is it worth it to try with a hayya card screenshot instead?
Hi Marwan, As far as we know, almost everyone who applied for a Hayya UAE visa recently were asked to submit Hayya Entry Permit. And anyways you need the Entry Permit for entering Qatar. So please contact Hayya Customer Care at +974-4441-2022.
Hi,
i got a UAE hayya cardholder visa for Abu Dhabi, due to not having the option to apply in Dubai, but my flight is directly to dubai. My question is if i can fly directly to Dubai or should i go to Abu Dhabi first?
Thank you in advance
Hi
How did you get the visa? Is it via email? I have my application approved but not yet received the VISA.
Hi AFS, Check your visa application portal.
Hi Jo, Logically speaking you can enter through Dubai as it is a UAE visa. Recently others have entered using this. To be on the safer side, please reconfirm with your airline in advance.
Hi,
I wanted ask how much time would it take it for the approval of U.A.E visa? When after entering the data in the website, by what time did you receive the approval?
Hi Abubakar, Normally it is approved in 1-3 working days.
Hi, my visa application is returned for modification with “Warranty required from within the country”
What type of warranty does this mean? Do I need to provide a letter from the place I’m staying.
Hi Raghav, This means you should purchase medical insurance from a UAE-based insurance company.