Doha Guides Team regularly reviews this article to ensure the content is up-to-date and accurate. The last editorial review and update were on 02 February 2024.
International visitors who applied for Hayya Visa but haven’t confirmed their accommodation details will see their status as “Pending (Accommodation Confirmation)”. Their Hayya Visa application will not be fully approved until the accommodation details are entered and validated.
This article will explain the different options for visitors to validate their Hayya Card Pending Accommodation, depending upon their type of accommodation.
An approved Hayya Entry Permit is required for visitors who are applying for visa through the Hayya portal. Visitors will need to arrange their accommodation plans to receive final approval on their Hayya Visa
How To Validate Hayya Card Pending Accommodation
If you have applied for a visa through Hayya portal and your application status is pending accommodation confirmation, these are the available options
Option 1: Book Your Accommodation Via Discover Qatar
Discover Qatar is the destination management company of Qatar Airways and partner of Qatar Tourism. You can find hundreds of hotels and accommodation options on the Discover Qatar website.
Note that is some cases, it is mandator to book your accommodation on Discover Qatar. This will depend on factors like your visa types, nationality, etc.
Option 2: Book Your Accommodation Directly With Hotel
If your visa type and nationality offers you the choice of booking your accommodation directly with a hotel or holiday rental company, you need to follow these steps to validate your accommodation:
Step 1: Click Accommodation on the Hayya portal and select “Upload Other Platforms Booking”
Step 2: Accept the Legal Liability Disclaimer
Step 3: Fill in the applicant and accommodation details
You will need the accommodation category, name, address, start date, and end date.
Step 4: Upload the booking document
The Accommodation Booking Proof should be a PDF file of less than 2 MB.
Step 5: Click the “Submit” button
Once your request is reviewed and accepted, you will receive a notification email, and your Hayya Visa will be fully approved. Your dependants’ accommodation will also be automatically confirmed.
You will be allowed to upload another Accommodation Booking Proof if your request is rejected.
Important points to note:
- The uploaded file and accommodation booking address must be clear.
- Your name on the uploaded accommodation booking document should be clear and the same as your passport.
- You can add only one Accommodation Booking Proof.
- Once the Accommodation Booking Proof is added, it cannot be deleted or changed.
Option 3: Staying With Family And Friends
If you are staying with family and friends, the host needs to follow these steps to receive your Hayya Visa approval:
- Click Accommodation on the Hayya portal and select “Host Family & Friends”.
- Accept the terms and conditions.
- Enter the host’s Qatar ID and validate.
- Fill in the property address and guest details.
- Upload property deed or rental agreement.
- Click on “Validate”.
Note that these steps need to be done by the host and not by the visitor. Also this should be done before applying for Hayya Visa.
Here, you can check our detailed guide on how to host family and friends.
Have you booked your flight tickets?
If you haven’t yet booked your flight tickets to Qatar, we highly recommend booking with Qatar Airways, the national airline, which has been named the World’s Best Airline a record seven times.
Related Articles:
- How To Bring Family To Qatar With Hayya Visa
- Hayya With Me Guide
- Hayya Visa Requirements and How To Apply
- How To Host Family and Friends For Hayya
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Hi I have booked a hotel for myself and my husband under the same booking. How does my husband upload the accommodation voucher when it is under my name? There is no option for share my paid accommodation.
Please help me
Hi Mehwash, There used to be a “share my paid accommodation”. If you can’t find that, you can call +974-4441-2022. Or you can also try uploading the same booking voucher to both.
Hi,
I booked hotel for my family (husband and 2 kids) under 1 booking. How do my husband upload the accommodation as the booking is under my name? Thanks
Dear Min, You can use the “Share My Paid Accommodation” feature as below:
Login to your Hayya account. Click on “My Hayya”. Click on the Action Menu.
Select Share My Paid Accommodation. Enter the companion’s Hayya Card Number, Nationality and Save.
Once approved, your companion can access the digital Hayya Card.
Meaning, he does not required to validate accommodation right?
Hi Min, Once you do this on your account, his Hayya application’s accommodation will be verified and approved. He doesn’t have to do it again on his account.
Hello, I applied for the Hayya card 2 days ago, and I already booked an accomodation and my flight is in 11 hours and my Hayya is still pending!!! What can we do??
Hi Farah, Unfortunately only the Hayya Support Team can help. Please call +974-4441-2022. You can also check with your airline if they can allow you to board without full approval (some airlines allow you to board and get approval after reaching Doha airport).
HI SUBMITTED AS NON MATCH TICKET THROUGH APP, BUT SHOWS STILL PENDING SINCE 18HOURS… WHAT WOULD BE THE REASON? HEARDED AS PER NEW RULE NO NEED HAYYA CARD ? IS THIS TRUE?
Hi Mohammed, Hayya Card approval takes 3-5 days on average. As per the new rule, visitors from GCC countries can enter without Hayya Card (if they are eligible for a visa on arrival). Visitors from all other countries need Hayya.
Hi,
We have paid the fees for our hayya’s and are now trying to confirm our accommodation – we have proof from the hotel to upload, via upload other platform bookings, however it is not letting us put in the details of start date of accommodation after 19th December! We arrive on the 20th! We have called the helpline number.
Our children have had their hayya cards approved, but my husband and I can’t confirm accommodation because of the hayya website.
Please advise
Hi Ali, As the World Cup ends on the 18th, maybe they have restricted the system like that. Check with the helpline if there is any solution. Or else you will gave to change the date to 19th.
Hi Ali,
Did you find a solution? Because I am facing the exact same issue
Mohamed
I am going on a cruise from Doha Dec 20, while I could apply as non match ticket holder in Nov, my Hiyya application is still pending. Is there something I need to do?
Hi Janet, Did you get the notification to make the payment? If not you can try calling +974-4441-2022.
Dear,
I booked accommodation for my companion and myself through Hayya website however my companion cannot register this booking on her Hayya account, what to do?
Thanks
Dear Mohamed, You can use the “Share My Paid Accommodation” feature as below:
Login to your Hayya account. Click on “My Hayya”. Click on the Action Menu.
Select Share My Paid Accommodation. Enter the companion’s Hayya Card Number, Nationality and Save.
Once approved, your companion can access the digital Hayya Card.
My Hayya card has just been approved using 3rd party hotel booking. I could not enter my companion’s name on the booking.
When I login to my Hayya account there is no option under “Action” to share my paid accomodation.
Please help
Hello! How long it takes?
Hi Neil, You can try calling +974-4441-2022. If there is no proper response try uploading the same booking document to your companion’s Hayya page. This has worked for some applicants.
hello doha guide team,
my relatives have applied for hayya card and its pending , so they wanted to book for accomodation but they cannot enter details, can you please give a solution for this
Hi Azeem, You don’t need Hayya approval to book accommodation. Which website are you trying to book the accommodation on?
Hi my friend name Venkata Ramana had applied for hays card 3days back and still it’s showing as pending however we have a ticket of yesterday’s match
Hi Doha Guide Team,
My friend’s mother applied Hayya card from Philippines with Hayya with me Voucher she already booked Hotel from Hayya Portal still application is showing pending and there is fee of Qr 500/- mentioned but still can’t find the way to make payment because her application status is Pending (Payment) Requires payment to proceed. Kindly Suggest
Thank you
Hi Feroz, There will be a payment link on the email as well on the portal (My Hayya page). If the links are not working, please call +974-4441-2022
Hi I am Tarek from Egypt,
I applied for hayya card as a non match ticket holder and they assigned me as early December hayya ..the status is on pending.
I already booked my accommodation and flight tickets through a third party but I can’t add my accommodation to my hayya card that is still pending…what is the proper thing to do now?? My flight is on December 7th
Hi Tarek, Did you try “Upload Other Platforms Booking”?
Hi, I have booked an hotel through the hayya portal, but yet it still show pending accommodiation?
Why is it still pending and how long does take to validate it?
Hi Abdul, Did you use the same match ticket number during the hotel booking? If yes, and it is still not validated call +974-4441-2022.
hi,
i cant upload my accommodation. whays that_
hello,
is it possible to book for only 1 night for non-ticket holder to validate accommodation for Hayya card ?
Thank you in advance.
I have submitted my accommodation booking proof ba its still pending
Hi I had booked my accommodations ( fan village ) via Hayya accommodations agency ( OFFICAL ) I had got my accommodations voucher , so do i need to registration for my accommodations ? or already automatically linked up to my Hayya ac ?
Hi
Is there any problem when you book your accommodation without validating ticket number .
I have got the booking confirmation mail.
Hi Akash, In this case, you need to link the accommodation with your Hayya Card application. If the match ticket number is validated, the system would automatically link accommodation with Hayya.
I booked in Fan Village on 18th with match tickets which was validated but Hayya card has not come as it is showing accomodation not confirmed.
What to do ?
Hi
Ibrahim here from Oman
I have booked accommodation from official website in fan village yesterday for me and friend and i have entered details of both of us and my hayya approval came today
What about my friends approval?
Still did no come
Its written for him
Pending (accommodation confirmation )
Should we wait or what because we have a flight on Wednesday
Hi Ibrahim, please contact international support at +974-4441-2022 as your travel date is approaching.
Hi,
I Booked Accommodation from official and also received email for booking but how can confim my accommodation in hayya portal.
Hi Anees, Official accommodation will be automatically linked with your Hayya application (if you used the same passport number). If it doesn’t get approved, call international support at +974-4441-2022.
Usually how many time between confirmation accommodation using official agency and approved hayya, now my status is pending accommodation confirmation? Thanks
Hi Nabil, Normally it happens the same day. If it is getting delayed, please email: [email protected] or call international support at +974-4441-2022.
Hi,
I’m MOHAMMAD AAQIB from India and my Hayya status showing pending from last 7 days . I tried every thing but don’t approved . I tried your method that you can mentioned above but noting happened . So if you have more methods or you have any official contact . So please tell me