Doha Guides Team regularly reviews this article to ensure the content is up-to-date and accurate. The last editorial review and update were on 05 February 2024.
In July 2021, Qatar launched an online pre-travel registration service for travellers arriving in Qatar. The service, known as Ehteraz Pre-Travel Registration, was mandatory for visitors until 1 November 2022.
The Ehteraz pre-registration system for those coming to Qatar aimed to facilitate the arrival process and verify the visitor’s immunity status. Using this online platform, passengers could upload all required documents, such as vaccination certificates and other relevant data, to avoid hassle and long queues at the airport.
This article explains the step-by-step process of how to do the Ehteraz pre-registration and answers frequently asked questions.
- Is Pre-Travel Registration Compulsory for All Travellers?
- Advantages of Ehteraz Pre-Travel Registration
- Documents Required For Ehteraz Pre-travel Registration
- When To Do The Ehteraz Pre-Travel Registration
- How To Do Ehteraz Pre-Travel Registration
- Time Required For Ehteraz Pre-Travel Approval
- Ehteraz Pre-Travel Registration Fees
- Ehteraz Helpline
- Additional Information
- FAQ on Ehteraz Pre-Travel Registration
2024 STATUS
NOTE: Ehteraz pre-travel registration should not be confused with the Ehteraz mobile app, which is a different service to be used once you are inside Qatar.
Is Pre-Travel Registration Compulsory for All Travellers?
From 1 November 2022, registering on the Ehteraz website is not required for travellers (visitors and residents). Also, Ehteraz pre-registration is not needed for transit through Doha Airport.
Advantages of Ehteraz Pre-Travel Registration
The Ehteraz pre-travel registration had several advantages:
- It ensured that you meet the required conditions and are authorized to enter Qatar.
- It made your check-in and departure process smooth at the point of departure.
- It ensured quick completion of entry procedures at Doha airport/point of entry.
- Travellers with pre-approval were allowed to use the designated fast-track route and proceed directly to the immigration checkpoint
Documents Required For Ehteraz Pre-travel Registration
To apply for Ehteraz travel registration, the following documents were required:
- Passport copy (for visitors)
- A vaccination certificate issued by the competent authorities in the country departing from (for those who are fully vaccinated and 14 days have passed after the second dose)
- A COVID-19 recovery certificate issued by the approved health authorities in the country departing from (for those who were recovered within a period not exceeding twelve months)
- Two-way airline ticket if you are a visitor applying for a visa on arrival service
- Hotel booking (for the entire duration) through the Discover Qatar website for Indian, Pakistani, and Iranian nationals applying for visas on arrival (requirement from 14 April 2022)
NOTE: All visitors aged six (6) and above should have a negative RT-PCR test result obtained no more than 48 hours before departure or a Rapid Antigen Test (RAT) certificate obtained no more than 24 hours before departure.
However, as per the new rules, this need not be uploaded during Ehteraz pre-registration. Instead, the original test result should be presented during check-in at the airport or during entry at other borders. Minors aged 0-5 years are exempted from COVID testing.
When To Do The Ehteraz Pre-Travel Registration
Travellers must apply through the Ehteraz platform at least three (3) days before arrival to Qatar and submit the required documents.
Please note that the system will not accept your application if your travel date is after seven (7) days. However, you can start filling up the application form earlier and save it for future submission.
It is highly recommended to submit the application 6 or 7 days before travel as there can be delays in approval.
How To Do Ehteraz Pre-Travel Registration
Below are the steps for travellers to do the pre-travel registration on the Ehteraz website:
Step 1: Go to Ehteraz’s official website www.ehteraz.gov.qa
Step 2: Go to Pre-entry Registration; Click on the “Register new request” button
This is a recent update to the page. You can find this section on the left side in maroon colour.
It will take you to this page:
Note: You can also reach this page by clicking on the “Pre-Registration System” link on Ehteraz mobile app. Either way, you will be redirected to the same page, and the process is the same as below.
Step 3: If you are using the website for the first time, click on “New User Registration”
If you are already registered, go to Step 5 below.
Step 4: Enter your details on the User Registration page
Select your nationality, enter your email and create a password. Click on the “Signup” button.
Step 5: Activate your account by clicking the email link
You will receive an email with the activation link. Click on the email link to activate your account.
Step 6: Go to the login page, enter your email id and password
Enter the captcha code (number shown in the image) and click on the “Login” button.
Step 7: On the next page, click on “Register New Request”
Step 8: Enter your travel information
Select arrival border, country of departure, arrival date, and passenger count (if you are travelling alone, the passenger count will be 1). For passengers arriving by air, arrival time is also required. Enter the captcha code and click on “Save & Continue”.
Step 9: On the next page, select visitor type and details
If you choose Qatari/Resident option, enter your nationality, QID number, and date of birth. Then enter the captcha code and click on the “Retrieve” button.
If you choose the Visitor option, you must enter your nationality, visa number, date of birth, full name, passport details, and gender. Those applying for a visa on arrival to Qatar can skip the visa number field.
You should also give vaccination details, any recent COVID-19 infection, and the countries you have recently visited.
Step 10: Attach the required documents
- For residents, a vaccination certificate is not needed if vaccinated inside Qatar.
- For visitors, you will need your passport and flight tickets. A hotel booking from Discover Qatar is also needed for visa on arrival from India, Pakistan and Iran.
For uploading the documents, jpg, jpeg, or pdf attachment extensions are allowed. The attachment size cannot be more than 2 MB per file.
Step 11: Review and save the information
Review the information and make sure it is accurate. Enter the captcha code and click “Save”.
Step 12: On the next page, agree to the terms and conditions and submit the application
Step 13: You will receive a decision by email
After applying, the traveller may follow up and see the status of the application, whether it is approved, or whether any other procedures are required to get the approval. This can be checked on the website’s home page under the “My applications” option.
Once the pre-registration is completed, travellers will be provided with information on the procedures they will have to follow and the checkpoints they will have to stop at upon arrival in Qatar.
Time Required For Ehteraz Pre-Travel Approval
Since you are now required to submit the application at least three days before travel, you are supposed to receive a decision within 1-3 days. The decision is taken for each person within the application individually (in the case of the application for more than one person).
The Ehteraz pre-travel approval will be sent to the email address registered in the user account. You can take a printout to use during travel.
This approval will be automatic and can be downloaded immediately for residents and citizens vaccinated in Qatar.
Ehteraz Pre-Travel Registration Fees
This is a free service and does not require any fees.
Warning: If a traveller submits fake information or forged documents during pre-registration, the passenger’s condition will be re-evaluated upon entry to the country, and the prior decision is not considered.
Ehteraz Helpline
You can contact the Government Contact Center at 109 (Inside the State of Qatar) or +974 4406 9999 (Outside the State of Qatar). You may also email at [email protected].
For health or quarantine-related queries, please call the MOPH helpline on 16000 (Inside the State of Qatar) or +974 4406 9963 (Outside the State of Qatar).
The email id for support related to Ehteraz is: [email protected]
Additional Information
- Travellers must present their RT-PCR or Rapid Antigen Test results and the application approval to the border employee.
- The data of citizens and residents who have completed the website pre-registration will be stored to facilitate the process of submitting new applications.
- For Qatar residents, an exceptional entry permit will not be required if they have valid QID and have left Qatar within the last six months. If the resident has been out of Qatar for six months, they must apply for a Return Permit.
Individuals must ensure that they are updated with any changes in the Entry and Return policy of the State of Qatar through official sources before planning their trip. Please check the MOPH website for the latest Travel Policy for the State of Qatar.
READ NEXT: Qatar Quarantine Rules: Complete Guide
FAQ on Ehteraz Pre-Travel Registration
Is Ehteraz pre-travel registration mandatory for all travellers?
From 1 November 2022, registering on the Ehteraz website is not required for travellers.
When should I submit my Ehteraz pre-travel registration application?
The application should be completed at least three days before your arrival in Qatar.
Can I apply for a family member or someone travelling with me?
Yes, applying for a family member or someone travelling on the same flight is possible. However, the decision depends on each passenger separately based on the requirements and submitted documents.
Related Articles:
- Qatar Visa On Arrival Requirements and Procedure
- Qatar Family Visit Visa Application Process
- Ehteraz Mobile App: User Guide
- Qatar Family Residence Visa Requirements and Guide
- Check Qatar Visa Status On MOI Website
- Qatar Visit Visa Types, Cost, Duration and Requirements
- Drinking Alcohol in Qatar: Important Rules To Know
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Dear Team,
My family (wife and 3 kids) have been away from Qatar for over a year and their QID is now expired. They plan to return to Qatar later this month from Sri Lanka. In accordance with the latest guidelines issued for the “New Qatar Travel and Quarantine Policy” they must complete the “Ehteraz pre-travel registration” before traveling Qatar and I will do so accordingly.
Can you please advise me that do I need to get an “Exception Entry Permit” for them or that pre-travel registration in Ehteraz is only required?
Tharanga
I have uploaded my documents over 24 hours ago and still haven’t received a confirmation. What do I do?
Sir, I have new work visa (Project Visa). My ticket on 24th September 2021 early morning to Doha from India. Passport copy, final vaccination certificate and hotel booking are kept ready to upload. Tomorrow 21st evening I will take PCR test and I will upload these documents on 22nd morning after receiving the PCR report. Company given return ticket also. Should I upload the tickets both? Please advise.
Hello..did you register as Resident or Visitor? If resident, did you give the QID number as visa number?
Submitted application yesterday 18th of September. The application has not been approved till now and my flight is at six today. Can i still board? The request is:1639683
If we didn’t recieve an decision by 6 hours, will we get it soon?
Submitted application on September 10th for the flight no QR0529 to Doha on Sep 12th 3.40am. Application has not been approved till now. Desperately waiting for the approval. Please process the application as early as possible to avoid last minute pressure. Please inform of The status of the Request Number : 1486925
Hello Sir/ Madam
We are taking Indigo flight 6E 1724 on Saturday Sep 11 at 6.30 am to Doha. Kindly expedite verification of our documents uploaded and give your approval.
Thanks so much.
Did u get approval?
Ho Doha Guides Team,
My family is travelling to Qatar, we uploaded all the required documents on Ehteraz website yesterday night. Still the application status is “under process”.
Flight is on 10-09-2012 at 1:15 am.
What if the application is not approved by that time. Can we still get on board ?
As already vaccination certificate, Negative pcr test, quarentine hotel booking uploaded to website.
Hey Usama. how long did it take to your approval came out?
Im traveling in october to Doha and have heard that the approvals are taking more than 48h!
Am suppose to go back to Qatar on 18th September 2021 can I do pre registration now or am I suppose to register on that date 17th September.
Entry registration services are very poor promise response either approval or queries within 12hrs but sleep over application for 24 to 48 hrs if you contact them in irritation they will point deficiency which are actually baseless .we suffered mentally physically and financially of their this approach thogh all ie hotel Airways ant entry registration all are govt of qatar deprtment but there is coordination i would advise evry not to go to this country
At airport we are crossing with terrible waiting for visa approval ehteraz sinc 24 hrs has been passed and we have contacted their help line at Doha but did not get any response today flight is qr 605 . The persons on ticketing are helpless and they are telling us they have nothing to do will all due to some technical issues. Qatar airways is one of the reputable airline which could take care of the passengers and they have written on the website VISA on ARRIVAL. Now its 3:25 am and flight time is 4:20 am . We have bookings on hotels and expenses are immense too.
Now see this matter on prompt bases and do something promptly only 40 mnts are left
It was stated in the morning and uptil now we are in a stressful situation of not sending approval yet. There is one more issue for pcr test as well it was done on tuesday 1:30 pm and now it has been completed 48hrs at ur site it is written 72 hrs prior but on ticket it mentioned 48hrs
Very unpredictable situation we are facing
Kindly see the matter
This is my daughter to fly to Doha
Hi Alia, did u get approval?
Dr Shameem ,Indian national and permanent resident in qatar hereby enquiring regarding on family visit for red list countries.
I had booked a 10 days hotel quarantine for my wife and 2 kids on 17th September . My wife is fully vaccinated with Covishield but my childrens (6 year old and 1 year old infant) are not vaccinated.
I would like to enquire whether my children not being vaccinated will create any issues in their travel from India. Whether they will get ehteraz pre registration approve
Un vaccinated child cannot enter from india… You cannot get approval for your child…once you are going to register in ehtraz ..it’s will ask Covid vaccine certificate for your child after that you can summit then you can approval… But in whole world no where under 10 yrs old child get vaccine… If you have any other way plzz suggest me also… This happened with my colleague..
I’m going to Qatar with work visa for the first time I’m already vaccinated one dose only from Moderna vaccines can I apply In ehteraz only one dose can I still get approval for traveling even I have 10 days hotel booking it’s allowed to get my second dose of vaccines in Qatar ?Thank you
August 18 second dose date, 2 dose after 13 days October 3 travel to Qatar ,it’s ok or not.
Salam
I wanted to know that traveler with fully vaccinated with Sinovac both doses, from Pakistan are they allowed to travel to Doha. If yes what are the conditions.
1. PCR test
2. 10 days quarantine
3. PCR test after ten days
Will be waiting for the answer.
No guidence anywhere on whether passengers transiting through HIA Doha need Eeraz registration
Hi Shahab, Ehteraz registration is not required if you are not exiting the airport.
It does not tell me if I need to pre-register if I am a transit passenger, enroute from Dubai to Brisbane (Australia)….can you please clarify?
Hi Stephen, Ehteraz registration is not required if you are not exiting the airport.
Do transit passengers through Doha need to preregister on Ehteraz?
Hi M, Ehteraz registration is not required if you are not exiting the airport.
Hello, I’m Indian Citizen, but living in Malaysia on Dependent Visa since past 12 months. Do I need to register for Ehtraaz app, if I just wish to transit via Doha airport. I have a layover of 9hours at Hammad Airport and my next flight is for Canada. Please help!